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All-Ways Sewer and Drain Inc

With Angi since June 2012

4.6

(30) Verified Reviews

Business Details

Phone Number

Address

42-27 164th St

Flushing, NY 11358

Description

Our experienced technicians are ready to help with around the clock emergency service . With over 27 years of experience there is no job too small or too big.

Verified Reviews

A few reviews for this pro...
Richard J.
5.0
01/22/2016
unknown
Description of Work
Flushed my sewer pipes and inspected using a camera
Category
plumbing, sewer cleaning, drain cleaning
pat S.
5.0
12/19/2014
unknown
Description of Work
I had a main sewer drain in my basement. The provider identified a problem beyond just cleaning the drain. As a result, it costs more than anticipated. The young man did call the main office and requested a senior discount which they granted. The provider was responsive and did arrive on time.
Category
drain cleaning
Eleanor. R.
5.0
12/02/2014
They were terrific! The man was awesome and thorough. :-)
Description of Work
I purchased a deal for a drain cleaning.
Category
drain cleaning
Celeste M.
1.0
10/06/2014
unknown
Description of Work
The provider came, gave me an estimate of $300. I paid $150 and made an appointment for them to come 2 days later. When no one showed up that day I called and was told that they couldn't do the job because the part was no longer available. We then set a date for two days later for them to replace the slop sink, instead of repairing it. Again no one showed up. When I called I told them I wanted my money returned because no work was ever done. I was assured I would have it within the week. To this day I have not heard from them. This company is also known as Drainbusters
Category
plumbing, drain cleaning
Inez G.
5.0
10/01/2014
unknown
Category
drain cleaning
Roman W.
5.0
08/26/2014
unknown
Description of Work
Before purchasing the deal I tried snaking the drain myself and while it improved it did not improve enough, hence why I purchased the deal. I've been traveling for work quite a bit this year so I didn't have time to schedule the deal and then all of a sudden, the drain just cleared, started running fine. I guess I loosened it up and eventually the remaining blockage shook free. So I do not have a drain to clean anymore, that is the only reason I am requesting the refund. I will say though, in the limited communications I had with the provider they were very polite, professional, and accommodating.
Category
drain cleaning
David G.
5.0
08/21/2014
They were punctual and professional. They fixed our issue.
Description of Work
They cleared a drain in our kitchen.
Category
drain cleaning
Katina S.
2.0
07/08/2014
unknown
Description of Work
After purchasing a deal from Angie's List the service provider reached out quickly via email. An appointment was made quickly + easily. However, on the day of service I received a call from the plummer who said he was running late and was not sure he would be able to get to me today eventhough I had an appoitment. I sensed that he was a bit stressed and as I did not mind rescheduling said it would be fine to set up another appointment. He set up another appointment for me on a day that suited my schedule and said that he would make sure the office had everything in order so I would not have to contact them. The next appointment day came and went without a plummer coming to my home or a call from the company informing me that no one was available. Not sure if the appointment fell off the books for whatever reason, I called again to make yet ANOTHER appointment. There was no acknowledgement of the two no-show appointments or the lack of communication from the office to explain what happened or an attempt to schedule another appointment. I set up a third appointment for the Saturday of that week after being assured that this date and time would work. Saturday came and went without a service call or a phone call explaining the SECOND no-show. I chose not to call again as it was obvious that I would not get satisfactory service. - or any service for that matter. I should not have to call multiple times to make appointments that are ultimately not going to be honored. Appalled by the fact that they did not acknowledge the no-shows or attempt to provide any type of explanation or apology. This was not a fluke or a one time occasion - this happened THREE times.
Category
plumbing, drain cleaning
Mercedes V.
5.0
06/23/2014
unknown
Description of Work
unclogged my drain in my bathtub. All went very well. All is good now.
Category
drain cleaning
Joyce S.
4.0
06/18/2014
unknown
Category
drain cleaning
Margaret M.
4.0
06/08/2014
Our bath tub drain was clogged. Frequently we would find debris backed up into the tub. The day after All-ways Sewer & Drain came, it happened again. They were extremely reponsive and came back on 3/26 and resnaked it. We appreciated their responsiveness.
Description of Work
Snaked the drain.
Category
drain cleaning
Vincent D.
3.0
05/07/2014
I made the initial check out to this company, then the guy calls back and comes back to have me make the check payable to Drainbusters Inc, which I think is odd. He initially used an electric snake, but it wasn't working. He suggested using a pressurized water jet instead. If it didn't work, I wouldn't have to pay for it, but if it does then I would. I agreed. But now I am having to pay $841, for someone to shoot pressurized water into my drain?!? Way overpriced.
Description of Work
He came out to clean my drain.
Category
drain cleaning
ramandeep K.
4.0
04/26/2014
I needed someone immediately. I was searching from online and came here. Saw they had good reviews so I decided to call. These guys were amazing! It was fast! And very affordable! And my tub was very bad, with tons of buildup. I highly recommend them! Every experience is different but your chances of success will be better here. I think they have a pretty good idea what customer service really means.
Description of Work
drain clean
Category
drain cleaning
rumona T.
1.0
04/21/2014
The All-Ways Sewer and Drain Inc. were hired to clean my tub drain. During the phone cal setting up the appointment, I explained (in thorough detail), that the drain would require the power machine ("the jetter") as the drain had severely clogged and when it was previously cleaned, the prior plumber needed to utilize that machine. This was explained to both the plumber and the administrative assistant. I was then quoted a price of $125. However, today on the appointment date, the plumber showed up WITHOUT the machine and then said it would cost $750 to use the more powerful drain cleaner machine. This much higher price of $750 was NEVER QUOTED to me when I made the appointment. And, if all they do for $125 for a simple snake of the drain, there are many other less expensive plumbers in NYC. I would never use this company again as I feel like I was baited and switched. Needless to say, I refused service and hired another plumber.
Description of Work
The All-Ways Sewer and Drain Inc. were hired to clean my tub drain. During the phone cal setting up the appointment, I explained (in thorough detail), that the drain would require the power machine ("the jetter") as the drain had severely clogged and when it was previously cleaned, the prior plumber needed to utilize that machine. This was explained to both the plumber and the administrative assistant. I was then quoted a price of $125. However, today on the appointment date, the plumber showed up WITHOUT the machine and then said it would cost $750 to use the more powerful drain cleaner. This much higher price of $750 was NEVER QUOTED to me when I made the appointment. And, if all they do for $125 for a simple snake of the drain, there are many other less expensive plumbers in NYC. I would never use this company again as I feel like I was baited and switched. Needless to say, I refused service and hired another plumber.
Category
plumbing, drain cleaning
KAREN T.
5.0
04/01/2014
Professional, personable plumber. Toilet was clogged with what turned out to be a plastic cup. It was an unexpected and difficult clog, and clearing it required persistence. We were really happy with the service.
Description of Work
Cleared a clogged toilet.
Category
plumbing, drain cleaning
Robert C.
2.0
03/30/2014
Nice guys but extremely messy and left disgusting sewerage mess on my floor and the house trap area for me to clean up. I had to provide them with a plastic bag for them to reach dowm in to the house trap to see if there was a blockage there. They used video camera, extra charge of course, which was old and dirty; they could not determine real blockage cause. They should have guided me for them to use high pressure blast procedure and did not. They were not sure of what to do. They did not, in the end fix the problem and of course I had to pay them their full price for "services rendered"??: whole sewer and drain cleaning service appears to be a bait and switch racket like the chimney sweep and duct cleaning service providers. They feast on unassuming homeowners who are in emergency situations. You are then at their mercy and you pay and pay regardless of results.
Description of Work
They tried to clear a house main drain blockage.
Category
plumbing
Susan&Jonathan D.
5.0
03/25/2014
You never know how a day is going to go. On Sunday 3-23 I flushed the toilet in the downstairs bathroom. What came back was a gurgling noise and some bubbles. After having issues in the past since buying our home two years ago, I suspected the worst. My wife tried to plunge the toilet with no luck. During the process we noticed water coming out from the bottom of the commode. , The seal was broken. My wife removed the toilet and we went out to Lowes to get a seal kit and ring. When we came back we noticed the water in the waist pipe was still high. Then we tried to snake the line to no avail. We decided service was needed. It was 6 pm on Sunday. Roto Rooter offered service the next day. We checked Angies List and found All-Ways Sewer and Drain. I spoke to Mike the owner right away and explained my issue. He stated that he would call me back in 5 minutes. When he called back he stated he would be at our home by 9pm. Mike was very prompt. Mike first tried to get the sewer cap off the line to no avail. So desperate measures were needed. Mike explained that he will have to get the sewer cap off by hitting it with a hammer. Water came spraying out of the sewer cap hitting the floor and we provided them with some garbage cans. After the water was out of the line Mike attempted to snake out the line with his equipment. After about an hour Mike advised us that it didnt look good but he would update us. Then he tried to open the line with high pressure water. That didn't work either. Mike then put a camera down the line. The sewer line was corroded to the point in which water was barely passing through. The lines would have to be replaced. Mike explained the price of the service and exactly what he would do. But it would have to be done in the morning. My wife and I went to a relative to sleep due to the smell of sewage in the home. Mike showed up on time the next day and did the whole job in about 5 hours. He even provided us with a new Slop Sink along with installing the toilet in the downstairs bathroom. The job was well done and his crew even helped with the clean up by shop vacing the basement. The fact that he showed up on a Sunday night and had everything fixed within 24 hours was priceless. Mike is highly recommended.
Description of Work
Replaced the entire sewer and waste lines in the basement. Installed a new slop sink and toilet. Replace old cast iron pipe with PVC
Category
plumbing, sewer cleaning, drain cleaning

Service Provider Response

Thank you for your kind review. We were happy to service you and will happily be of service for you any time you need us.
Beret A.
5.0
03/23/2014
It was great. They were very prompt and did a wonderful job. I had them look at other work and they gave me an estimate and I will hire them for that job as well. i tried them out because they had a good rating from the list and the coupon was available. it was a very minor job they just did for me but it gave me a chance to use them and now i will use them again ... and again as needed.
Description of Work
.
Category
sewer cleaning, drain cleaning

Service Provider Response

We kindly appreciate your review. It was a pleasure servicing you and we look forward to working with you again.
Patricia A.
5.0
03/18/2014
My bathroom sick had been sluggish for months despite my home remedies and now was completely stopped up. I bought a deal from Angie’s List and spoke to the office at 9am and before 10am Louis arrived and snaked out the drain, cleaned up great and now I have a beautifully flowing drain.
Description of Work
They cleaned out a drain in the bathroom sink.
Category
drain cleaning

Service Provider Response

Thank you for posting a review for us. It was a pleasure working for you and we look forward to hearing from you for any other plumbing services you may need.
June H.
4.0
03/02/2014
I needed a sink open after a 10 years of non-use. I saw a special being offer through Angie's List and decided to give them a try. I accepted the offer through the web site and received a call back within 24 hours as specify. On the day of the appointment, a young man arrived and proceeded to check the sink. He "snaked" the sink and surrounding pipes without any luck. After a 1&1/2hours and a number of calls to his supervisor, he advised me that a another machine had to be use to open the pipe. He quoted a high price; and stated that he did not have the equipment in his truck and it would take a half hour to get it here. He saw that I was hesitant and after a few calls the supervisor lowered the price. I told him that I could not stay and told him that I would have to schedule another appointment. He assured me that he would return to finish the job. The next appointment was made for following Saturday. A different young man b y the name of Luis came. Since he did not know what task was performed by the other person, I told him what I thought was done. He proceeded to use a snake again; and then, he decided to use the special machine. After a half hour using a loud sounding machine, the drain was successfully open. He tested the sink and made sure it working properly and cleaned up. He explained the year warranty and wrote a detailed receipt. He was very professional. I would use this company again, but I would ask for Luis.
Description of Work
Unstopped a sink in studio apartment
Category
drain cleaning

Service Provider Response

We want to thank you for your response. It is greatly appreciated. We will be happy to service you at any time so please feel free to give us a call.
Marc R.
5.0
03/01/2014
I called to inquire about clearing my kitchen sink which I had been working on for hours. Without even making a trip to my house or any attempts to sell me anything. Mike helped me clear the line with a few tips. His honesty and knowledge was impressive. I have written down his company info as one I will keep for all plumbing needs. I will use him in the future and would definitely recommend him.
Description of Work
Cleared my kitchen sink drain line
Category
plumbing, drain cleaning

Service Provider Response

Thank you for your kind response. It was a pleasure being able to assist you over the phone. Please feel free to give us a call anytime and we will be happy to service you again.
Eric C.
5.0
02/20/2014
Came a little late. But the quality of work was excellent. Very satisfied. Water is draining much quicker than before. Thanks
Description of Work
Bathtub drain cleaning
Category
plumbing, drain cleaning

Service Provider Response

Thank you [member name removed] for taking your time to post a review for us. It was a pleasure working for you. Please feel free to give us a call whenever you need plumbing assistance and we will be more than happy to help.
Risa I.
5.0
01/25/2014
Electrically snaked my bathroom drain. He was punctual but did not have the snake with him (hence the B for responsiveness) so he had to leave and come back. However, he was able to make it back quickly and finish within my time frame. He was very nice and gave me some useful tips. I was also given a 2 week guarantee of services and an Angie's list discount. I would definitely recommend and use again.
Description of Work
Punctual and professional
Category
drain cleaning

Service Provider Response

Thank you for your review. We want to let you know that it was a pleasure working for you and we appreciate your business.
ROZA R.
5.0
04/03/2013
Overall it all went great. I have a Good new plumber and I am very happy.
Description of Work
I had a very bed sewer gas smell in my basement. I could smell it upstairs also. The main sewer line trap in and out had to be replaced. Also the outside pipe was corroded so they had to perform full pipe restoration.
Category
plumbing, drain cleaning
Julieann S.
5.0
02/19/2013
Overall everything went well and the problem was solved. The only thing is I wished that they had cleaned up in the end, but with the amount of work that they put into fixing my main line....ill give them a pass! Overall if you're looking for knowledgeable and professional guys DEFINITELY go with this company.
Description of Work
I had a clogged drain, they quickly came out and tackled the problem...what was supposed to be quick and reasonably priced turned out to be a way bigger problem. Nonetheless these guys were EXTREMELY professional and worked their hardest to get this problem solves!
Category
drain cleaning

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Drains and drainage systems, sewer, pipe locating, tv video inspections & hydro jetting.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about All-Ways Sewer and Drain Inc

    How is All-Ways Sewer and Drain Inc overall rated?

    All-Ways Sewer and Drain Inc is currently rated 4.6 overall out of 5.

    What days are All-Ways Sewer and Drain Inc open?

    All-Ways Sewer and Drain Inc is open:

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    What payment options does All-Ways Sewer and Drain Inc provide

    All-Ways Sewer and Drain Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal

    Does All-Ways Sewer and Drain Inc offer free estimates?

    No, All-Ways Sewer and Drain Inc does not offer free project estimates.

    Does All-Ways Sewer and Drain Inc offer eco-friendly accreditations?

    No, All-Ways Sewer and Drain Inc does not offer eco-friendly accreditations.

    Does All-Ways Sewer and Drain Inc offer a senior discount?

    No, All-Ways Sewer and Drain Inc does not offer a senior discount.

    Does All-Ways Sewer and Drain Inc offer emergency services?

    Yes, All-Ways Sewer and Drain Inc offers emergency services.

    Are warranties offered by All-Ways Sewer and Drain Inc?

    Yes, All-Ways Sewer and Drain Inc offers warranties.

    What services does All-Ways Sewer and Drain Inc offer?

    All-Ways Sewer and Drain Inc offers the following services: Drains and drainage systems, sewer, pipe locating, tv video inspections & hydro jetting.