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Platinum Pool & Spa of NY, Inc.
Outdoor Lighting Plan and Installation, Brick and Stone Patios, Walks, and Steps - Install, Swimming Pool: Concrete - Build or Install,
About us
Platinum Pools is a family owned and operated company that has achieved the success and recognition as a leader in the residential and commercial full service swimming pool industry through out the Hudson Valley offering residential and commercial swimming pool construction, renovation, repair, masonry and general services. We have achieved this recognition by utilizing our core values and personalized approach. We pride ourselves on continuous improvement, professionalism and dependability. The Platinum Pools teams are highly trained and stay on the cutting edge of industry trends, technology and eco-friendly solutions which allows our customers the pool and spa experience they deserve. Contact us today to learn more about our services and programs offered. MAKING YOUR BACKYARD DREAMS A REALITY! * Free estimates * Emergency service available * 100% Financing Available
Business highlights
Se habla espanol
Emergency services offered
8 years of experience
Services we offer
Commercial Swimming Pool Construction, Renovation, Repair and Service, Paver, Natural Stone and Concrete Patio Installation, Renovation and Repair, Residential Swimming Pool Construction, Renovation, Repair and Service, Retaining Wall Installation, Renovation and Repair, Swimming Pool, Hardscape and Landscape Design Services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.743 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 7% | ||
| 0% | ||
| 2% | ||
| 28% |
Filter reviews by service
Showing 1-25 of 43 reviews
Chris C.
Sep 2025
Swimming Pool Covers Installation and Replacement
They never showed up and collected greater than 7500 dollars from us. Nightmares trying to contact them. Once you did get thru to Dave, promises were made and broken for over 6 months.
Christian C.
Sep 2025
Swimming Pool Remodeling
At first they sounded amazong and once we gave them a deposit we barely heard from them again. We were suppose to have the work done the latest in May and now its Sept with no start date in sight. Would not reccomend.
Anna R.
Sep 2025
In Ground Swimming Pool or Accessories Repair or Service
David was quick to take the money and do nothing else. Court is in our future.
Florence M.
Jul 2025
In Ground Swimming Pool or Accessories Repair or Service
Dave Desilva from Platinum pool and spa collected about $20,000.00 on May 20th, 2025 to open an inground pool, install filters, diving board, water heater for the pool and install all necessary equipment to make the pools up to date. He installed filters for above ground pool that is not capable of handling inground pool. He still haven t installed the diving board and water heater. He need to replace the filter with the correct one too.
Frank M.
Jul 2025
Replace Vinyl Liner for Swimming Pool
He agreed to do the work in July. I have not seen him since.
Jeff N.
Jun 2025
Pros: The initial conversation and exchanges were great. Their quote was in line with other companies we got quotes for. They did the work efficiently and close to on-time. They filled the gaps and small cracks on the pool surface and repainted as requested.
Cons: They didn't clean up after the work and after calling them several times over with promise of coming back to clean up, it never happened. Eventually we had to remove it all ourselves. The poor workmanship doesn't really show until a year later. We had a crack in the pool that grew significantly which lead to us draining the pool again for the repair. Once drained, we noticed the paint work they did started bubbling up and created very some very unsightly marks all over the pool.
Jackie F.
May 2025
Swimming Pool Remodeling
Love, love love my experience with Platinum Pools and Dave! Platinum did a full remodel on our pool, pool area and pool house! Working with Dave was such a breath of fresh air. My husband and I felt so comfortable working with Dave. They refinished our pool, replaced our pool deck area with pavers, upgraded our lighting and literally brought our pool and pool area back to life! We were so impressed that my sister in Bedford hired Platinum for a much larger remodel project and they absolutely love how their project came out as well. We would 100% recommend Dave and Platinum Pools to anyone looking for a pool or patio project! Thanks Dave!
Lynn G.
Apr 2025
Swimming Pool Remodeling
Strongly suggest you avoid this company. We had David redo our pool last year (retile and paint primarily - appx $20k). In the process of preparing the pool for painting, David?s team damaged the main drain. He never tested it before ordering water to refill the pool so the pool was leaking water as we filled it and we ended up paying over $6k for water AND ran our well dry. He had someone temporarily patch the drain but the fix lasts only 1 year. In addition, the paint he applied began peeling within 2 months. We complained and David came to see the peeling paint and temporary patch and acknowledged he needed to fix it at the end of last season and agreed to do so before this summer. I have been following up with him for months to get a plan in place and while he was initially responsive, he has now ghosted me. He?s not answering calls or emails. Despite having since October to come up with a plan, he?s not communicated a thing. I?m going to be filing suit shortly. AVOID HIM.
Johnathan P.
Apr 2025
Swimming Pool Remodeling
Platinum Pools replaced our liner and installed a new Cambridge paver patio, new coping and new aluminum fencing. Dave and his team were excellent. The liner was installed flawlessly with not one wrinkle. The patio and fencing came out beautifully. We would definitely recommend Dave and Platinum Pools.
Jessica H.
Feb 2025
Swimming Pool Remodeling
After researching numerous pool companies in the area, we decided to go with Platinum Pools to renovate the pool at our house. Dave and his team were amazing. The design and ideas that Dave presented was like he was reading our minds! They were diligent, professional and we are so happy with how the project came out. We have since recommended Platinum Pools to friends that also had their pool repaired and upgraded by Platinum with the same results! You wont be disappointed!
Maria M.
Feb 2025
Swimming Pool: Concrete - Build or Install
David was great at the beginning. He was pricey, but we wanted a nice pool. At every turn David used the cheapest of materials The spouts were a cheap & hideous white plastic that protruded from the pool & hot tub area. This meant no one could lean off the wall of the hot tub. We begged David to change them to grey to match the pool color & recess them. We even showed him examples of how it should be installed. He stated that he has never heard of such an item. I took it upon myself to go to the pool supplier & buy them myself. This turned into a series of me being the gofer & buying my supplies for Platinum Pools. I secured my own blue stone and cedar posts for a pergola he was building. The problem essentially was that David took money from us ( a lot) then never paid his suppliers so he was blacklisted from his suppliers.The pool mechanicals & heater never worked. The pool supply managers assessment was that it was installed incorrectly. .At that point David went AWOL
Response from Platinum Pool & Spa of NY, Inc.
"**ATTENTION** THIS REVIEW IS 100% UNTRUE AND FALSE!! THERE IS NOT ONE TRUE STATEMENT IN THIS REVIEW WHATSOEVER. For well over a decade, Platinum Pools has and remains one of the leaders in residential and commercial swimming pool construction, renovation, repair and maintenance throughout the Hudson Valley that prides ourselves on the highest level of craftsmanship and services partnered with exemplary communication and relationships with all of our customers. Furthermore; Platinum Pools maintains stellar working relationships with ALL OF OUR VENDORS which in return provides our customers with unmatched access to equipment and materials. For any additional questions regarding this UNTRUE AND FALSE REVIEW or for any questions regarding our work and services in general please feel free to contact us directly, we look forward to speaking with you."
Trevor R.
Jan 2025
Swimming Pool: Concrete - Build or Install
I cannot say enough about Platinum Pools! We hired Platinum to install a new pool at our home and I must say that from the beginning to end it was a smooth ride! Platinum not only installed our pool but also handled the installation of our patio(s), walls, fencing and landscaping. Working with Dave was an absolute delight and I would highly recommend Platinum to anyone looking to install a pool or for any pool work whatsoever!
Davida A.
Jul 2024
Swimming Pool Vinyl Lined Building or Installation
David was great beginning to end. He even drove on a saturday to pick up the heater and pump when it was not delivered on time. Our pool is running beautifully. We decided not to do the whole renovations and just do it in phases over the years and David was understanding and not aggressive in his sales pitch. We will definitely be calling on him for phase two!
Maureen B.
Jan 2024
Swimming Pool Covers Installation and Replacement
Contracted them for pool filter, pool cover and patio in mid or late June 23 and gave a down payment. It was delayed so many times by so many excuses. The filter and patio was finally installed early September. Since he over ordered the pavers by three pallets. He said he could have a walkway done â for a couple of thousand dollars . . Rather than have the pallets and sand sit on the grass we told him to do it. After it was done he charged us $9,000.00. He never installed the pool cover. We called several times and never got a call back.
Henry M.
Jun 2023
Swimming Pool Heaters - Install or Replace
Start to finish Dave and crew were great. I would recommend to anyone.
Response from Platinum Pool & Spa of NY, Inc.
"Henry - Thank you for the kind words and it was a pleasure working with you. Please do not hesitate to contact us in future. Your Business is Greatly Appreciated!"
Donna C.
Aug 2022
Replace Vinyl Liner for Swimming Pool
sss
Rich S.
May 2022
In Ground Swimming Pool or Accessories Repair or Service
A+ experience all around from initial visit and quote through completion. Quality work. Excellent crew.
Cathy N.
Oct 2021
Swimming Pool Opening & Closing Service
So very glad that I hired Dave and Platinum Pool and Spa. The work was done in a timely but not rushed manner. My patio was left tidy and Dave and his partner were a pleasure to work with.
Pascale L.
Aug 2021
I have an earlier review for when they came to open my pool. The pump that was installed was faulty, I contacted the owner and he was able to get the manufacturer to send a new pump and he has agreed to install the new pump for me when it arrives.
Linda W.
Jul 2021
David is a good guy. He knows a lot about pools. He replaced the sand filter and pump What a difference it made for the better He opened my swimming pool and vacuumed and put chemicals in the pool I enjoy swimming daily and David made it possible Thank you David
Pascale L.
Jul 2021
Swimming Pool Opening & Closing Service
The owner was kind and came to set us up himself. He missed the first appointment and I had to call to find out that no one was coming. He came out and our filter was broken, so he had to order a new one and come back to install it. He said that he would be back on Thursday/Friday/Saturday. So, on Saturday I called and he said he was about to call to let me know that he wasn?t going to make it out till maybe Monday depending on the weather. He explained that the weather had pushed things out and he had to care for regular customers first. He was very nice, but it was a hassle getting started.
Doug W.
Jul 2021
Swimming Pool Opening & Closing Service
Never showed up when he said he would. Never returned phone calls
Response from Platinum Pool & Spa of NY, Inc.
"Hello Doug W., we are confused about the negative review and strongly feel the review is unwarranted. There was never a confirmed opening date and we have been in contact with you via phone and text. With that being said, we never want an unhappy customer and would be more than happy to discuss and accommodate. Please feel free to contact the office and we will schedule your opening. We look forward to speaking with you."
Robert S.
Jun 2021
Replace Vinyl Liner for Swimming Pool
The workers repairing the pool bed, smoothing on vermiculite and putting on a new pool liner were professional and talented. The liner was put on beautifully with not a wrinkle.
S.J. R.
May 2021
Swimming Pool Opening & Closing Service
They expeditiously provided a quote and we communicated about specifics. I was impressed with their professionalism and responsiveness. Dave went the extra mile to find the best solution in helping us and his creative problem-solving was greatly appreciated.
Amanda F.
Sep 2020
A huge thank you to Dave! Came on time, very responsive in getting back to you. Very professional services. Gave great recommendations in replacing parts for the pool. Overall a great job! We will definitely use him again next year. Highly recommend this company!
Licensing
State Contractor License Requirements
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FAQ
Platinum Pool & Spa of NY, Inc. is currently rated 3.7 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Platinum Pool & Spa of NY, Inc. accepts the following forms of payment: CreditCard
Yes, Platinum Pool & Spa of NY, Inc. offers free project estimates.
No, Platinum Pool & Spa of NY, Inc. does not offer eco-friendly accreditations.
No, Platinum Pool & Spa of NY, Inc. does not offer a senior discount.
Yes, Platinum Pool & Spa of NY, Inc. offers emergency services.
Yes, Platinum Pool & Spa of NY, Inc. offers warranties.