John's Kustom Floors Inc

We asked to have the work done in two stages. For the first stage, we did living room, family room, stairs, hallway, foyer and the two bedrooms on one side of the house. We moved all the furniture ourselves. On the first day, the workers impressed us as being very efficient; there was no wasted time or standing around idly! The took a short break for lunch and were right back at it. The floors were sanded, vacuumed and the first coat of finish applied and they were done before 2:30. Having had this procedure done before, we were impressed at how much cleaner they left things than the contractors we had do the work several years ago. They were back on the next two days to apply additional coats. The following day we were able to move furniture back. For Stage Two, we moved the furniture from our dining room, master bedroom and master half-bath. Once again, the workers did an excellent job - one day of sanding then coating and then two more days of applying additional coatings. The experience was nearly flawless - we had one very, very minor glitch with scheduling on the final day of finish application, but other than that, I have not a single complaint. Our floors look beautiful. The cost, including tax was $3628. We have lived in our house for more than 40 years and have done many home improvement projects, either DIY or we've had them done professionally. Floor refinishing is a dirty, messy process - no matter now careful you, (or the workmen) are, the super-fine sanding dust gets EVERYWHERE. Cleaning up afterwards is a big job - there's dust on the walls, ceiling fans, window treatments - in little nooks and crannies you didn't know were there. And the finishing compounds themselves are highly aromatic - we requested oil base product. We are fortunate in owning a small RV and the is where we slept while this was going on. We both got eye irritation and headaches if we were in the house very long. Homeowners should be aware of these details before deciding to have hardwoods refinished - they are unavoidable. Bottom line: These folks did an outstanding job. I recommend them without reservation.

The floors are beautiful. The job was done within the time frame given at the time of the estimate. John does a great job refinishing floors.

It could not have gone better.  They were responsive, professional and high quality.  Everything was cleaned up at the end.  They were recommended by my Real Estate agent and now I know why.

Out of all of the many contractors I have had at my house,this one is by far the best. (I've had more bad than good) They redid 1,200 sqft of my 85 yr old oak floor which was never touched since new. It was worn out. They gave me the best price and were recommended. They refinished all of the rooms I asked them to do,along with 5 closets,2 steps and a butler pantry top. All in Red Mahogany Minwax with semi-gloss poly. It's too bad I can't post pictures here,because their work turned out amazing! I'll have to admit that there are a few blemishes here and there,but I'm the only one who has noticed them. Hey,we are talking 1,200 sq ft here! These were hard floors to refinish because they were done in fish oil poly which required 16-grit paper. They showed up on time,were helpful and pleasant when I asked a million questions about post-finishing care,and were very neat. Everyone who enters my house comments on how beautiful the floors are. I will be asking them to come back and refinish the back bedroom and possibly both porches. Oh,and to repair some scratches I've made. :(

Crew arrived on time. Work was completed over a three day period. Crew cleaned up after each day's work.

Awesome company to work with! John showed up on time to do the estimate. Gave me the estimate on the spot and told me exactly when they would start the job and how long it would take. They did everything they said they would do and they did it on time. No suprises. Workmanship was perfect. Crew was professional and efficient. Best of all, they kept my house clean and free of dust. I highly recommend them.

This company is very easy to work with. They arrive on time and complete the work within timeframes. They leave the area clean and the floors look like new ones.

THEY DID VERY GOOD, EXCEPT THAT THEY DIDN'T GIVE THE PRICE FOR THE STAIR RISERS IN THE ESTIMATE. THEY FAILED TO TELL ME THEY DIDN'T DO STAIR RISERS. I DIDN'T FEEL THAT IT WAS DONE RIGHT BUT THEY DID COME BACK TO TRY TO MAKE IT RIGHT.