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"Hard workers but sometimes seemed to bog down."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Overall, Mark (owner of Nail & Pails) was extremely professional and personable, and our counter top looks beautiful. Mark returned our phone call in a timely manner and was very prompt in responding to our inquiry, scheduling a visit within the week. He came to see us for a consultation to determine if the job was within the scope of his ability, which it was, and we discussed the specific details of our situation (extending counter top, not having a beveled edge, L corner, floating installation). We purchased our counter top from another retail store and Mark worked around the arrival schedule as we waited for it to come in. He also quoted us a specific price and a specific amount of time to complete the job. As far as the actual work goes, Mark was extremely detailed oriented and he took special precaution when combining the two counter tops at the corner. Rather than just gluing at the corner, he created a system to combine them underneath to create a tight joint, and used glue as a secondary support. This is just one example of how he went above and beyond expectations to provide us with a better service. Though Mark worked diligently, it took him a few extra hours to complete the job. He honored his original price despite working extra hours and was very thorough with the clean up afterward; he even volunteered to take away some of the extra old counter top! We did have some unforeseen house issues arise throughout the installation, and Mark had solutions to each one, but he also informed us of approximate prices while he was fixing the problems so we were not taken by surprise when our total was slightly higher than the quoted price. Throughout the process, Mark offered solutions to other kitchen remodeling questions (cabinet wall space, tile backsplash, etc.) and he volunteered to help us with other projects if we needed help. At the end of this process, we have a beautifully installed counter top that has held up well over time. Additionally, Mark was easy to talk to and very pleasant. I would absolutely recommend Nails & Pails for other handyman projects to both family and friends, and I will likely be using his services again in the future!"

"My parents moved from Rochester to Indianapolis and they could have not done it without Ian. He worked with them in their most stressful time and was extremely patient and accommodating to make this move easier on them. They originally booked with another company that ended up changing their prices on them (over $13,000 more than they originally quoted) a few days before the move!! Ian came in with less than a week notice and saved the day. We cannot thank them enough for all their help in making this move a little easier on my parents. I would highly recommend for any move big or small. Reliable, professional, fair, went above and beyond to help. "

"Very high pressure sales. For your own sake have cameras rolling during sales pitch. Don’t let them make you believe that the installation is done by Erie. Totally subcontracted. Talked us into choosing them even though they were 7k higher than other roofers with the promise of higher quality service that didn’t happen, job site was a mess had to inspect gutters they were not cleaned. They came back out cleaned said it was done got back up on ladder gutters still full and found damaged siding on back of chimney. After filling with BBB repairs and cleanup were done just not worth the higher price. Price started at $26 a square for metal and $15. For fiberglass after 4 hours of sales it came down to $21 metal and $10.5 a square foot fiberglass. I surely have buyers remorse hopefully this review helps someone in their decision. Also suggest reading this [*** Link removed ***] prior to reading all the A+ ratings on BBB Also make sure proper permits were pulled they did not pull one till after the install when I questioned it. Good Luck"