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"Hard workers but sometimes seemed to bog down."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Overall, Mark (owner of Nail & Pails) was extremely professional and personable, and our counter top looks beautiful. Mark returned our phone call in a timely manner and was very prompt in responding to our inquiry, scheduling a visit within the week. He came to see us for a consultation to determine if the job was within the scope of his ability, which it was, and we discussed the specific details of our situation (extending counter top, not having a beveled edge, L corner, floating installation). We purchased our counter top from another retail store and Mark worked around the arrival schedule as we waited for it to come in. He also quoted us a specific price and a specific amount of time to complete the job. As far as the actual work goes, Mark was extremely detailed oriented and he took special precaution when combining the two counter tops at the corner. Rather than just gluing at the corner, he created a system to combine them underneath to create a tight joint, and used glue as a secondary support. This is just one example of how he went above and beyond expectations to provide us with a better service. Though Mark worked diligently, it took him a few extra hours to complete the job. He honored his original price despite working extra hours and was very thorough with the clean up afterward; he even volunteered to take away some of the extra old counter top! We did have some unforeseen house issues arise throughout the installation, and Mark had solutions to each one, but he also informed us of approximate prices while he was fixing the problems so we were not taken by surprise when our total was slightly higher than the quoted price. Throughout the process, Mark offered solutions to other kitchen remodeling questions (cabinet wall space, tile backsplash, etc.) and he volunteered to help us with other projects if we needed help. At the end of this process, we have a beautifully installed counter top that has held up well over time. Additionally, Mark was easy to talk to and very pleasant. I would absolutely recommend Nails & Pails for other handyman projects to both family and friends, and I will likely be using his services again in the future!"

"My parents moved from Rochester to Indianapolis and they could have not done it without Ian. He worked with them in their most stressful time and was extremely patient and accommodating to make this move easier on them. They originally booked with another company that ended up changing their prices on them (over $13,000 more than they originally quoted) a few days before the move!! Ian came in with less than a week notice and saved the day. We cannot thank them enough for all their help in making this move a little easier on my parents. I would highly recommend for any move big or small. Reliable, professional, fair, went above and beyond to help. "

"This was residential however I could not find residential kitchen remodel on your list. I contacted the company several years ago when these things started to occur the laminate peeling away from the cabinets the cracks in the laminate starting to curl. I was told when somebody will get back with you. We don?t do that anymore. However, $15,000 should?ve covered something on a lifetime warranty. They did the job twice initially because they did such a bad job with the first install installation. Very clearly, I?ve gotten no response from the company they act like they don?t know who I am. And they?ve done that since the second installation. "