L A Johnson Co

Wonderful.

Did a great job

We were impressed from the first time Gary came to the house and measured it out. It was clear that not only did he know construction and what to look for, but he also suggested a few design changes that would make the kitchen more usable. The team that did the construction were punctual, respectful, clean, and answered all of our questions along the way. Our kitchen turned out beautiful and we could not be more pleased.

The job went very well overall and the crew was very skillful and professional in the work they performed.
I would have liked it if Gary Johnson (the owner) showed up at least once to check on their work and progress. The tile in the bath was installed from floor to ceiling and could have gone up about a 1/4and quot; higher in one place as there is a larger gap with a thick band of caulking on one side that is a little bit unsightly. (That's why Gary should at least stop by the job site at the end to inspect the work performed by his workers). I really didn't notice it until sometime later and figured I could live with it. I may mention it to Gary though when I get a chance. I also noticed that after the job was done, the door that was placed on the bathroom was not textured (Faux wood grain) as I had requested during the estimate, was to match the faux wood grain on my closet slider doors in the kitchen. I am replacing bedroom doors as well and wanted all doors in the house to match. I failed to mention this to Gary Johnson and again didn't realize the mistake until much later when my wife brought it to my attention. Yet another reason for Gary to come by with a check-off list when the job has been completed instead of waiting for the customer to notice things later. If Gary (L.A. Johnson is going to be your remodel contractor, insist he come by to check on the work when completed and to bring his estimate and scope of work to be performed with him.) Despite some of the negative feedback here, everything looks great but I would have things done differently next time.

There were many delays during construction due to my contractor not showing up. The only part that went smoothly was on L A Johnson's part. Once the cabinets arrived, LA Johnson cabinet installers were in and out in a few days. I would hire them again if I moved and were remodeling a new home. Once again, we were very pleased with their work and the beauty of our cabinets.

They have a very high skill level and they did an outstanding job.

The cabinets are fine, but they put them in crooked. They dropped the refrigerator and denied it. I saw a hole in the wall and then a couple of years later, saw a dent in the fridge. None of the cabinets are really adjusted right. They made a mistake on where to put the under the sink cabinet and now I have a hole in the back where there should not be one. (Although you can't see it.) The cabinets are beautiful because they are Brookhaven, but I would never use Gary again.

I've never heard a kitchen remodel story where the homeowner said it went fantastic - but we had the best experience with Gary and his crew....it was FANTASTIC!!!! I couldn't have asked for things to go more smoothly. Everything was on time and on budget and his crew was punctual, hard working and true craftsmen.
When Gary first came out to our house to get our input on what we were looking for and take measurements, we could tell right from the start he was a true professional and had been in the business for a while. He was the only one that took the time to look at our basement and attic for accessibility and look at all outlets and switches and wiring to our electrical box. His initial design was right on the mark and actually under our budget. We took the opportunity to tweak the plans a bit and add some upgrades - enabling us to have our dream kitchen!
Once work started, his crew was there every single day for 6 straight weeks. The project was completed right on schedule and we never had to worry about if and when they were going to show up. Gary doesn't sub-contract any of his work, so he was accountable for the entire scope of work. Once the project ended, there were a couple of minor things that needed to be addressed, and as soon as we gave the list to Gary, he had a guy out the next day to finish everything up, no questions asked.
We added a couple little things along the way, but the costs were clear and he basically charged us just his cost - so there were absolutely no surprises when the final bill came in.
Along with the kitchen, we replaced all of our downstairs flooring with hardwoods, which Gary's crew installed. We also had them replace our open staircase with oak treads (versus pine wrapped with carpeting). We feel like we have a brand new house and have received so many wonderful compliments on all of the work. Highly Recommend!

The designer Heather was great to start with but seemed to be un-organized did not come and check to make sure the subcontractor was doing things correctly and identifying some issues with in the installation such as the toilet which they did not take into consideration the tiles on the wall had moved it out some needing the drain hole moved prior to laying the tile down. The job did not start and finish before our planned vacation dates as was requested initially. There was not enough tile ordered intially and the wrong color of one the decorative tile. The job went well into our planned vacation time we had to give access to our home via other family members in the area. When we returned the bathroom was complete and looked great except the ventallation fan/light was being hit by the cabinet door. Heather was contacted and took a long to reply. We got the run around for almost year about fixing it correctly, we went all the way through the owner and contacting the BBB. The fan assembly only need to be moved 1 inch over. If it has been proper designed and thought out in it placement this would not have been an issue.

The designer was wonderful. She tells you what is good and looks good. Their products are good and their people are good. They are just top quality, but they are not a big company. They give you personalized service. They estimate right down to the last screw, it is very detailed. You know exactly what you are going to pay for.

The work that LA Johnson did was the most trouble free part of the project. We would definitely use Heather again.

L A Johnson picked up the pieces after a disastrous start with another contractor in May, who attempted to refinish our old cabinets with epic failure results. We decided to go with new cabinets and priced them at several places. LA Johnson gave us the best and most transparent pricing, as well as a lot of say in the design and features of the cabinets. They could also provide general contracting to re-do the ceiling and rewire our previously aluminum-wired kitchen. As I write, the guys are finishing up the counters. The kitchen looks awesome! It was well worth the price.