Pro Quality Home Improvements Inc

Friendly guys. Responsive. Did great work.

They did an excellent job, however it was expensive

Late getting started but moved along ok. Needed to fix problems after work done, came back several times. Stayed after dark several nights and lost parts to my awnings. They contacted awning company to get replacements and had them come out to fix them. I had to pay the bill of $200. I got $100 back. They lost the parts in the dark.  Would not use anyone that was that far away because they complained about the distance they needed to travel. Comunication problems several times with workers. English not their first language. Very nice people but communication not easy. Supervisor Mike bent over backwards to correct problems. They did clean up the mess and carted it away. I hope they did not totally destroy my plants. Never had work like this done before so I did not know what to expect and this was my first time handeling it alone. Next time I have something this big done I will get a friend to supervise.

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It took a while to get started (not their fault) Waiting for funds from Hurricane Sandy. Once started we met with team and disucced time for project to begin. Team was early to arrive and get started. I only hope that manager was present. He showed up for at least three to five minutes and falied to check work. He always asked for more money with out checking work. This was left up to us to do. Unfortunately, some of the jobs had to be redone or fixed. Sean, his boss then came to see what was going on and he took over from there. Everything was to our specifications. The indoor crew had only to be directed once. They covered everything, clean up after themselves and check for approval constantly. What a great crew! This was worth the money. My house looks livable again.

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We had our roof totally replaced and ice shield installed; some facis board also replaced. Brick chimney was rebuilt, leaders and gutters replaced (with screens on gutters), garage doors (2) replaced, and all debris carted away. The project was scheduled very well and work completed on time.

Mangers checked up on workers and they were punctual, cleaned up and when the manager saw a mistake they corrected it .
Very happy with service

They were good but not perfect. Some of the installation was a little bit sloppy. Their demeanor was excellent. Their prices were slightly high. I might use them again.

It was terrific. It's a great company!

The work went very well. They were very efficient and did a good job. The first day I spoke with a salesman and he told me they would do it tomorrow because I was trying to get it done as soon as possible. The next day they had a truck here ready to begin. My insurance company, however, prevented them from starting for a couple of weeks. At that time I signed the contract, the price was well above $13,000. I thought that was a little high; I was willing to pay the higher price if it was done immediately, but now that it had been drug out I asked for $5,000 off. The owner of the company tore up the old contract and drafted a new one honoring the reduced price. I don't think you can ask more than that. I was very pleased with this companies work.

So far Pro Quality Home Improvements Inc have been doing what they are supposed to be doing. They have been prompt.

From the Sales Department to the Installers, they were very considerate and Professional. I thought the price was a little steep though. The actual price was $2400 but after viewing the Company on Angies list I saw that we were entitled to a 5% Senior Citizens Discount. The Company Honored it.

No complaints about the work. Replacement gutter looks great and works well so far.
Vendor still owes me paperwork and photographs that I may need for tax purposes.

They were all very professional and the quality of their work was first class. I would defiantly use them again.

the new siding was not needed which increased my expense considerably.

whole house to be rewired - it was really quite a common scam from contractos he said..

They came on time and immediately went about performing the tasks I contracted them to do. They worked effectively and efficiently. The workers really knew what they were doing and it was obvious that they each had a great deal of experience in installing replacement windows. I was extremely impressed with the manner in which they cleaned up after themselves to the point where you would not know that they had been ere and performed the extensive work that they had done when they completed their assigned tasks. They realigned my garage door to eliminate daylight on both sides of the door which was causing me to loose heat and could possibly permit insects and small rodents to get gain access into my house. I recently had some brick masonry work performed on the front facade of my house and a cap over the top had to be installed which the original contractor failed to do and would have caused water to get behind the brickwork and loosen the bricks which could cause serious injury if they eventually would dislodge and fall down into the driveway and hit someone who as entering or exiting the garage. Pro Quality installed the cap and chaulked it to alleviate the problem. I highly recommend this company to homeowners as their service was far superior to others I have had work on my property in the past. Ed V. Farmingdale, NY

.They were good overall. They used really good material and they responded really good to me. The only thing that turned me off was he quoted me so high then came down which in my opinion is bad business.

I was happy with the overall product. They were dependable and they did what they said they would do. They were extremely professional and they were very good. I would recommend them.

there were two contractors involved .
every thing in the first contract was completed !
when second contract was completed we could not see any difference ?
no one could explain what was done because neither contractor was ever present when any work was being done!
they came quickly for the payments!
It was uncomfortable situation overall !
so far so good no more leaks. 04/18/2012
also the second contractor was rude and unprofessional.
he later did apologize and admitted he was wrong!
they said should we have a leak in the same area they would return and fix the problem!

It was a positive experience from start to finish!

The roof replacement was handled with outstanding professionalism from start of project to the end with the clean up.

The sink was difficult, and was instlaled without further problems. I am pleased with the way it turned out.

Painting was done quickly, and neatly. using quality paint.

The gutters presented a problem in that they seemed to leak, and overflowed in places where they never had before. I called and was pleased to receive an answer that day .The next day someone was here to investigate and solve the problem.

All in all, I was very satisfied with the services Pro Quality provided.