All Island Group

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On sprinkler turn on date, we were told the above items were broken and received an estimate. On 5/27, the appointment date, Pete came on time. He was very professional and friendly. He did a great job repairing all the above and reset my sprinkler timer.

It was horrible. They came back 3 times and on the fourth time, the problem was resolved. They were not accommodating, I'll never use them again ever and I have used them over the years but their services had been deteriorating, this time it was just horrible, his representatives were not knowledgeable. I asked them for compensate, you know like what can they do to compensate me on price or whatever 'cause they had missed a lot of work on my home repeatedly for the appointment and they weren't accommodating with anything. I don't remember when they came out, I think it's May. They turned it and then it never came on and my landscaper had told me that it needed watering because my grass started to get very dry, so I called them back so then I set the clock and I got up in the middle of the night a couple of times and I noticed that it never went on by itself, so I contacted them and they wanted to give me an appointment that was 3 weeks after they said this was a busy season and I told them I wasn't going to wait 3 weeks 'cause I waited 2 1/2 weeks for the first appointment and then I have to ask for the manager and then the manager had to call me back so I don't have access for somebody with authority. They did send somebody within that week and they send a second mission and he came and he said he's like, there's nothing wrong with it, I'll change the sensitivity of your rain sensor so he did, well I said, that means it's gonna come on when it rains, and he's like, it might but I don't know what else to do 'cause it looks like it's working so he left and then again I get to wait on odd days, the following day I put the clock for the middle of the night and still it was still not on and then I called them again and again I got a hard time and they wanted me to wait, 'cause they would say they were busy and so they send another personnel. And the person is like, I guess we have to get this right for you this time, this is a talk of our office now that we can't seem to get your sprinklers running and he wasn't professional at all. Then I didn't call anymore then my fiance called because I was really getting very frustrated so they sent another guy and the other guy was able to fix it but they never changed the rain sensors so now even when it rains, 'cause we've got a lot of rain, my sprinklers go on and I don't even want to call them to put the rain sensors back because I'm afraid that if they touch it, something's gonna go wrong so I waste a lot of water, my rain sensor is not working 'cause they set the sensitivity all the way down. I'm gonna have to look for another service, I'll pay another service to come and readjust the rain sensor because they'll set with my sprinklers going off every time it rains. To be fair, I don't know how's the comparison, I don't know how much people are charging. At the end they got a little bit like the didn't ask me to wait at the last appointment.

In late 2011, I switched to Fios service and didn't realized they had accidentally cut my sprinkler wire. In the spring, when one zoon would not work after turn on service, Pete from All Island came and rewired it. He was very professional and friendly.

THE COMPANY DID A PROFESSIONAL AND SKILLED JOB FIXING THE SPRINKLER IN MY YARD. THEY KNEW EXACTLY WHAT TO DO AND THE REPAIR WAS DONE IN A QUICK MANNER. I HAD NO OTHER PROBLEMS WITH THE SPRINKLER SYSTEM.

I HAD TO RESCHEDULE THE WORK TWO TIMES BECAUSE OF THE WORKERS NOT SHOWING UP. THEN THEY DID NOT BRING THE CORRECT TOOLS. THIS WAS A GREAT INCONVENIENCE TO ME, BECAUSE OF MY TIME SCHEDULE.

ALL ISLAND IRRIGATION DOES A GOOD JOB. THEY ARE PROFESSIONAL AND PLEASANT TO DO BUSINESS WITH. THEY COME WHEN THEY ARE SUPPOSE TO AND THEY KEEP EVERYTHING RUNNING SMOOTHLY.