Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
All American Van Lines Inc
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
Florida Location 5411 N W 3rd Ave Miami, FL 33127 (888) 666-6683 786-536-4831 No hidden costs. No surprises. And we put it in writing! Professionally trained movers on every job. Your move is Stress Free. We take care of all the details so that you can relax. Our customers enjoy a professional move with extra friendly service. Your items are delivered safely from door to door and we go the extra mile to keep you happy. We also move Hot tubs and Piano as well as all household goods. Nation Wide Please call 1-888-777-Move (6683). New York Locations Numbers 631-752-3000, 212-681-0269, 718-206-2898,516-433-5823, FL please call (888) 666-MOVE (6683), 786-536-4831
Business highlights
Emergency services offered
31 years of experience
Services we offer
Moving, Piano Moving, Storage Facilities
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5248 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 2% | ||
| 3% | ||
| 5% |
Showing 1-25 of 248 reviews
Robin M.
Sep 2019
DO NOT HIRE THIS COMPANY! They claim to be Professional Movers but trust me...they are NOT! I used All American Van Lines based in Farmingdale NY specifically because they stated they were professional Piano Movers. And of course I was charged extra to move the Piano. When I unwrapped my beautiful white Baby Grand Piano I was heartbroken to observe that it had extensive damage. Arel the Manager offered to reimburse me $100, even though the repair cost $450. But he wanted me to sign and notarize a Form that forbids the Customer from writing a Review! That’s unethical and goes against every American’s right to Freedom of Speech. All American Van Lines thinks they can shield themselves from poor Reviews by bribing their Customers for $100??? Not this Customer!! I experienced multiple problems with All American. Both my Bedroom sets were assembled incorrectly and they had to send a Team to rectify the mistakes. They damaged and chipped pieces of my furniture. They ran out of proper moving supplies and wrapped my good Dining Room Chairs in dirty moving blankets. They chipped paint off the newly painted walls. They took hours longer than required because they were Bunglers - far from professional movers! A HUGE MISTAKE- DO yourself a favor and use another company!!
Response from All American Van Lines Inc
"Thank you for your feedback, we take every claim to heart and we regret that you are not happy, We would like to point out that your review has multiple inaccuracies First your move took place on 3/29/2018 and you contacted us for claiming damages to your piano on 8/19/2019 (One year and 5 months later). You write in your review “When I unwrapped my beautiful white Baby Grand Piano I was heartbroken to observe that it had extensive damage. “On 8/19/2019 you sent us an email telling us that you had just sold the piano and that it was never unwrapped since we delivered you the piano and only now after selling the piano to a buyer, who had used a different moving company to move the piano, and he is the one that found damages on the piano that could be because of our company but could also well be because of the moving company that he hired. It is just as possible that the other firm you used damaged the piano or that the piano was damaged during the 17 month it was in your home. Coming back to someone that moved you so long ago and blaming them is very un-reasonable. The $100 offer was not a bribe but a gesture in good faith to try and help you with the repair of the piano even though we have no proof the damages were caused by us and so much time has passed since we moved the piano. We are proud of the fact that our reputation precedes us, and while unfortunately, every great company gets a negative review now and then, the overwhelming majority of our reviews are filled with happy customers. We are happy to talk to anyone that Requires more information or has any questions. Please contact us at 888-777-6683 and we'll be happy to help and address any unresolved issue."
Yifat M.
Jul 2019
Great guys, very professional. Total move cost was slightly lower than the estimate I got. It was a big job and these guys worked hard and nothing was broken or damaged even though they had to bring everything up 3 flights of stairs. Highly recommend, will definitely use again.
Response from All American Van Lines Inc
"Thank yuo, best of luck in your new home"
Neil H.
Sep 2018
they took a very expensive leather ottoman and gave it to me with extensive water damage. it was raining the day of the move. they took an expensive wooden dining table and dinged it up twice. they took an expensive lamp, slightly bent it, then tried to repair it and ended up splitting it in half and hiding it in a closet. yeah. unreal. look out for extra charges like traveling from way out long island and parking tickets. disaster
Response from All American Van Lines Inc
"We are very sorry that we failed to meet your expectation, Every one of our hard-working employees does their very best to provide great service to every one of our customers. All of us here are good decent people and no one ever intentionally scam or tried to take advantage of any of our customers. For the most part, we are successful as you can see by the hundreds of excellent reviews we have acquired here on Angie's List, Yelp, Google and all over the internet. In the few cases, we are not successful, we make it a priority to resolve any issue by providing the customer with repairs, resolutions, refunds etc. You are yet to file a claim with our claim department, so feel free to submit your claim and we'll make sure to process the claim as quickly as possible. All charges were specificaly indicated on the estimate you received prior to booking your job and no additional charges added at any time before during or after your move. If you need clarification of your bill don't hesitate to contact us. We are proud of the fact that our reputation precedes us, and while unfortunately, every great company gets a negative review now and then, the overwhelming majority of our reviews are filled with happy customers. We are happy to talk to anyone that requires more information or has any questions. Please contact us at 888-777-6683 and we'll be happy to help and address any unresolved issue."
Jeanne A.
Sep 2018
Everything arrived in perfect shape! The crew was very professional. I was able to ship a partial load.
Jennifer M.
Apr 2018
I’m in the middle of my first long haul move (NY > FL) and come to find, locating a reliable moving company that you also feel confident with, IS NOT EASY! Its hard finding a company that you can trust being responsible w/ transporting ALL of your belongings. I researched and spoke with multiple moving companies, and like many who are reading this comment, you're doing the same. You are likely seeing is a mix of negative and positive review across different companies, and you may even feel that many of these reps remind you of a used car salesperson (no offense to those who are); but all they wanted was to sell me on their reliability and pricing structure (while bashing other competitors), yet failed to properly address my concerns (united/mayflower is a prime example of a company where I experienced that feeling). Then I eventually came across All American Van Lines (AAVL) and noticed a quick difference off the bat. This is the one moving company that had more positive reviews than negative, which is obviously a good indicator. I started off with a video estimate with Arel, and he was pretty spot on. He (and Debbie) were also amazing for putting up with me and actually addressing all of my questions/concerns. I just had all of my items picked up for my moving ‘load’ date yesterday by AAVL, and lets just say I am **more than pleased** with my experience thus far. The movers who came to my home treated all of my belongings with the upmost care, and I’m floored by their professionalism (and how quickly they completed the job). Since the estimates with this company are non-binding, my final price is actually lower than my original estimated price, which AAVL honored… you’d think that is unheard of, but with them it’s not! Awesome, right? I’ll post an update upon delivery of my items, but so far I’m SO happy with my decision in choosing All American Van Lines as my shipping carrier. :)
Response from All American Van Lines Inc
"Thank you so much for taking the time to share your review. We appreciate it very much"
Eytan P.
Feb 2018
Excellent!
Response from All American Van Lines Inc
"Thank you so much. best of luck in your new home"
Sheena N.
Jan 2018
Horrible horrible I was told a 9:30 time. By 12ish spoke with driver and said someone hasn’t shown but will be at my house around 2. They showed up around 3:30. I canceled their services. Just horrible. I had my sister-n-law waiting in the hotel with my 1 week old nephew. I had to pay an extra night so they had a safe environment until I was done.
Response from All American Van Lines Inc
"We have checked our records and did not find someone with your name or address. please remove the review as soon as possible . If you think it is not an error please call us at 1-888-777-MOVE (6683)"
Eric A.
Oct 2017
The men who actually performed the labor were fine. They arrived on time, were professional and efficient. However, they did significant damage to a coffee table. In a move this type of thing can happen. That is not the issue. The management of this company has shown no concern about the damage, They did send me a claim form but only after I contacted them although I noted the damage on the manifest I signed. The driver indicated that the form would be sent right away after he returned the paperwork to the office.
Response from All American Van Lines Inc
"Sorry for this error, and thank you for you fairness in resolving the matter. Best of luck in your new home. Thank you"
Jason S.
Sep 2017
They were very helpful and nothing broke. They were reasonable for their cost. I would use them again. There’s nothing specific that stood out, but they did a great job and we were very happy with their services.
Response from All American Van Lines Inc
"Thank you so much"
David K.
Aug 2017
Wonderfully. Based on all the horror stories I read on the internet, I was very scared about a move this far and long, but I was pleasantly surprised with the quality service and attention to details All American Van Lines displayed. I would defiantly recommend and use their services again. I'd give them an A plus.
Response from All American Van Lines Inc
"Thank you so much. Best of luck in your new home"
Stephanie C.
Aug 2017
There was no way I could have moved my furniture without professional movers. I had king size and queen size bedroom furniture moved from the second floor of a house to the second floor of another house. The furniture was extremely heavy and difficult to bring down and up the stairs yet the movers were able to successfully move the furniture without damaging anything. I was very happy with their services and would recommend their services.
Response from All American Van Lines Inc
"Thank you very much, Best of luck in your new home"
Ellen O.
Jul 2017
Great efficient
Response from All American Van Lines Inc
"Thank you so much for the feedback"
Caryn L.
Jul 2017
In this day & age where people take the time to complain, I wanted to take a moment to commend All American Van Lines. We moved my daughter from LI to Arlington Virginia. Everything went so smoothly. The price quoted was what we were billed at the end - no surprise hidden fees or add ons. The men that came both to pick the furniture up & deliver it a few days later were wonderful. They were extremely careful & conscientious. The men kept in contact with us to give an up to date time to expect delivery. From beginning to end it was a wonderful experience! I just wanted you to know how pleased we were. We will gladly recommend you in the future (& use your services when we move in a few years!)
Response from All American Van Lines Inc
"Thank you so very much"
David A.
Jul 2017
Signing up was easy, They had to get insurance for the building and that was no problem. They arrived about an hour after the two hour period they said they would, but when they were there did a very professional and quick job. It took within the 10 working days to get there, that they had told me. It was a little hard to get an ETA from the scheduler, but everything worked out.
Response from All American Van Lines Inc
"Thank you for the feedback."
Jim C.
May 2017
They did an excellent job. They packed the furniture extremely well and got it here as scheduled.
Response from All American Van Lines Inc
"Thank you so much for the nice feedback, best of luck in your new home."
Amy M.
May 2017
No problems! The move was flawless.
Steven H.
Apr 2017
The crew was on time, very courteous and very fast. They sent two straight trucks instead of one trailer, which turned out to be a benefit at the delivery.
Response from All American Van Lines Inc
"Thank you for the feedback. Best of luck in new home"
Joseph B.
Mar 2017
In the price category, I put N/A because I found the hourly rates to be the same as another mover we considered. The move went very well. I was stressed to the limit from all the last minute packing, concerned about the weather, about our stuff being stored overnight. Miller and his crew alleviated all the stress with their demeanor, preparedness, etc. I would go as far as to say ask for them by name. Being more specific - this wasn't the hardest move a company could have, but it did have one wrinkle, getting stuff up from a storage room. It added steps and distance. The crew would have benefited from one of those hand trucks that walks up stairs like they have legs. They planned what they needed to do, moved quickly, and were sociable. They wrapped our furniture thoroughly, loaded and unloaded carefully, no dings or scratches on our items. At least one of our former neighbors is moving about the same distance later this year, I'll recommend they drop a dime on All American.
Response from All American Van Lines Inc
"Thank you so much, Best of luck in your new home"
Jenny R.
Mar 2017
The guys who packed our stuff and then unpacked on the other end were amazing. They worked incredibly hard and were a pleasure to be with. Unfortunately their truck wasn't quite big enough. It turns out that their largest truck is not the massive 18 wheeler furniture moving truck we needed. If your home is relatively large (over 2,500 sq feet), pay close attention to whether your possessions will actually fit into one of their trucks. We had a 3,500+ home that was not full of furniture (we sold 1/2 before the move), and we still didn't have enough space for everything. The guys did an incredible job of getting most of our stuff in, but it took them over 8 hours to pack because they had to fit it in like a jigsaw puzzle. They wrapped all the furniture well to protect it and we had no breakages along the way. We were also expecting 4 packers but only 3 were there for the job.
Response from All American Van Lines Inc
"Thank you so much for your kind feedback , we take it to heart ! Please call us at 1-888-777-MOVE"
Rita M.
Dec 2016
The moving men were excellent. We had a discrepancy in regards to the estimated vs actual cost, but they worked it out with me.
Response from All American Van Lines Inc
"Thank you for the feedback , please call us at 631-752-3000"
John M.
Nov 2016
In July, 2016 we hired All American Val Lines to move within NJ. Upon unpacking we found that at least 3 cases of liquor (1 case mixed beer and small bottles of wine, 1 case of wine, 1 case of mixed hard liquor) and one bottle of Johnny Walker Blue were missing. The Johnny Walker was taken out of a sealed box that was cut open and resealed with the companies tape. In addition, 3 other cases of hard liquor were cut open and resealed with the companies tape. Each of those boxes had 1-2 bottles missing. Of the other ~100 boxes moved, no other boxes I had sealed were opened and resealed. Clearly their crew went through those boxes with the intent to steal. The company was able to find and return 1 case mixed beer and small bottles of wine, 1 case of wine, 1 case of mixed hard liquor and one bottle of Johnny Walker Blue. However, other items from the opened cases of liquor were not recovered. Also, the items were then on a truck for 3 days during the heat of summer. Likely the wine has been ruined. In addition, several of the small bottles of wine (6 that were ~$50 each) showed signs of damage (leaking due to exposure to heat) The company tried to say they were left on the truck as accident. However, that is impossible. No way just 3 boxes were undelivered on accident, and all happened to be alcohol. Also, the Johnny Walker was in a sealed box that was deliberately cut open and the bottle removed. No reasonable person can think that was an accident, yet they chose to hold that line! The manager also let me know that he was not going to interview the crew to try to find out who did it. At first that made me comfortable, as there would not be a disgruntled employee who knows where my family lives. However, that is crazy from the company’s perspective. How can they allow these same employees into another customer’s house? Do you want them in yours? The company taking no steps to find the person responsible is the same as condoning the theft and allowing it to happen again. Inexcusable! The manager of the company offered what seemed a small compensation due to the inconvenience. He also asked that I write a fair review. The point he was making was that if it wasn’t for the theft of the alcohol, I would rate them well, so that one event should not result in just a negative review. I will leave it up to you on how you would feel if they move most things well, but took just a few along the way. How would you rate them? To me the theft outweighs all positives of the move. They were hired to move all my valuables, not just those items their crew didn’t wanted to keep for themselves. Their further inaction to find the guilt party makes it clear they don’t care if it happens again. Not who I want in my house moving my valuables.
Response from All American Van Lines Inc
"We received your feedback and as we explained over the phone we took the complaint seriously and did all we could to remedy it. Your missing boxes were found immediately and brought back to you, and financial compensation to cover your possible loss was offered. In 25 years of business you were the only complaint of this nature and due to that we have to take into account all possible explanations. We also have a new protocol in place to ensure we avoid another complaint of this kind loss happening again. From our stand point we provided you with the best move we could, when you did alert us you had an issue we did all that can be done to correct it. We understand that this is not enough from your stand point , we regret the situation took place and wish you the best of luck in your new home. We truly hope the general public will look beyond this review and see our many hundreds of positive reviews on Angie list and the many thousands all over the web. For more information please contact us at 1-888-777-MOVE (6683)"
Allen R.
Nov 2016
Excellent, on time, good work and done faster than expected
Response from All American Van Lines Inc
"Thank you for the feedback. Best of luck in your new home."
Eliyahu L.
Nov 2016
Major thanks to the awesome All American Van Lines for the smoothest and most stress free move
Response from All American Van Lines Inc
"Thank you for the nice feedback. Best of luck in your new home"
Andrew B.
Oct 2016
Their crew arrived right on schedule and carefully wrapped all my furniture in heavy moving blankets. The three members of the crew all worked non stop including their leadman. Nothing was dropped or damaged. Furniture is now in storage to be returned at a later date.
Response from All American Van Lines Inc
"Thank you so much for the nice feedback"
Carole L.
Oct 2016
Couldn't have been better. From the coordinator, Stephanie to the driver, everything went smoothly. I was informed all along the way. When the driver came for pickup, he looked things over to ensure I packed things securely. He saw a few things that needed reinforcement and he took care of them. If I ever need a long-distance mover, I would call them.
Response from All American Van Lines Inc
"Thank you for the feedback"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
All American Van Lines Inc is currently rated 4.5 overall out of 5.
All American Van Lines Inc accepts the following forms of payment: CreditCard
Yes, All American Van Lines Inc offers free project estimates.
No, All American Van Lines Inc does not offer eco-friendly accreditations.
No, All American Van Lines Inc does not offer a senior discount.
Yes, All American Van Lines Inc offers emergency services.
No, All American Van Lines Inc does not offer warranties.