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Residential and commercial masonry home inspection & chimney repair.
Number of Stars | Image of Distribution | Number of Ratings |
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50% |
"THIS IS A VERY DISHEARTENING POST. WE ARE AN ACCREDITED BUSINESS WITH THE BBB WITH AN A RATING.. WE TAKE GREAT PRIDE IN OUR STAFF AS WELL AS OUR CUSTOMER RELATIONS, WHEN BEING NOTIFIED THAT THE TECHNITION WAS ROCKING THE CHIMNEY BACK AND FOURTH,IT WAS A COMPLETE SHOCK.... THIS IS NOT A BEHAVIOR THAT IS TOLERATED OR CONDONED.HONESTY IS WHAT OUR COMPANY STANDS BY. IT IS OUR TECHNITIONS JOB TO MAKE THE CUSTOMER AWARE IF ANYTHINNG IS WRONG WITH THE INTERIOR OR EXTERIOR CHIMNEY... AND THAT IS EXACTLY WHAT HE DID. HE ALSO GAVE MEMBER SUGGESTIONS ON FIXING THE PROBLEM. THE TECHNITION WAS BEING HONEST WITH MEMBER, MAKING HER AWARE OF THE SEVERITY OF THE SITUATION IF THE PROBLEM WENT UNRESOLVED. THERE WAS A TOTAL OF 12 CALLS TO MEMBER'S HOME, AS WELL AS HER WORK NUMBER IN A 8 DAY PERIOD BY THE OFFICE AS WELL AS THE OWNER IN REGARDS TO DISCUSSING THIS MATTER. MEMBER NEVER RETURNED ANY OF OUR CALLS."
"MEMBER WAS SCHEDULED TO HAVE A 40.00 CLEANING AND INSPECTION.. WHEN THE TECHNITIONS DID THE INSPECTION, THEY FOUND THEY WERE UNABLE TO DO THE CLEANING DUE THE INTERIOR CONDITION. IF THEY DONT DO THE CLEANING, WE WILL NOT TAKE YOUR MONEY. MEMBER WAS MADE AWARE BY OUR TECHNITIONS THE WORK THAT NEEDED TO BE DONE. IT WAS INFORMATION SHE HAD ALREADY KNOWN."
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