Northside Company

They were fabulous. They were very fair priced and did a very complete job. When something didn't go just right, they immediately came back and completely remedied the situation. They were a very quality company.

I had a very good experience with them. They were prompt, efficient and professional. I got a lot of estimates for my roof and they were slightly more expensive but it was very much worth the money.

I haven't made a decision yet, but there is three of them that I am currently talking to and getting estimates. We have been negotiating all week. They are the most expensive according to the three that I've gotten. It is more than price, so I am probably going to go with them. They had to come back and estimate again for another building. I think they use better quality shingles. I just think that what they do is better quality than the other two, so I'm probably going to go with them. I wouldn’t want them to be eliminated by some people because of the expense. They have to have them come and talk to them, and find out what they are doing is different than some other people that work out of their cars. They are registered. Sometimes it's worth a little extra money as we don’t want a leaky roof.

It went good except for the RAIN. Ist day they took shingles off the back of the house and garage. They had to work around 7 skylights which took a while. The got the back side covered and half shingled. I was told the GAF material was waterproof. Next day it rained and rained probably 2 inches. I was gone in the morning got home and noticed small drips on the floor. I looked in the attic and some wet spots on the bottom of the roof deck on the back side. I called Sal and he was over right away. His crew was there in about a half an hour. They tarped the roof in the pouring rain. Sal apologized he said he called GAF and they told him with enough rain the material can saturate. Sal said he never had this happen before . Next day they finished the roof. I went up the next day and found a few little issues. Contacted Sal and he said he would be there in the AM. Joe the foreman showed up and I showed him my concerns and he quickly fixed them. Overall I'm very pleased with the roof. I'm looking forward to no problems with this GAF system and warranty. Unlike the less than 11 year old IKO shingles they just tore off which looked like they were 35 years old.

The quality of the work is excellent. My house has very steep pitches and numerous dormers and gables. Northside did a wonderful job on all of the complexity. The job took a total of five days, and more than one crew was utilized over the whole job. But each knew what they were doing. So no complaints there. Only two problems arose. My neighborhood is crowded, with each house very close to the next. Northside did do some damage to my neighbor's yard. But they responded the next day with replacement plants for those that they damaged. Secondly, after the last day, some rubbish was still left in the backyard. I mentioned this to Northside, and they sent someone over right away to take it away. Overall, I highly recommend Northside. Great Company.

Sal came over right on time. He checked out my leak. He explained my roof quality, construction and situation about the leak. Instead of fixing it himself for a much higher cost he showed me how to fix it, saving me a lot of money. This was the most honest experience I've ever had with a contractor and can't recommend Sal and Northside Roofing enough to my friends and family in the area.

Marshall came to the house and was right on time. He provided a lot of information and some good advice. There's no doubt that it was a sales pitch, but I felt that it was an honest sales pitch, and I don't have a problem with that. I didn't up deciding to get the siding done this year, and even if I was doing it I wouldn't have used Northside because I felt that for the siding portion of the business they were merely sales reps for the manufacturer. The crew that would be putting up the siding wouldn't be Northside employees. Rather, they would be employees from the siding manufacturer.

Joe and Josh were the leads for the crew and did a great job. They paid attention to detail, and made sure the rest of the crew did their work correctly. The only bug was a single piece of drip edge was the incorrect size, and it was in front where my neighbors could see it and comment about it. I Called about it a number of times. It was only when I left a message on the main number did Sal (The owner) get it and sent Joe and Josh out the following Friday and they fixed it (8/24/2013) GAF system is pricy, but you get higher quality materials and a 50 year warranty that's transferable if you sell the house.

They were very good. They were very professional. Overall they communicate well with their customers.

I called for an estimate on storm damage repair on 4/19/13. I left my phone and address etc and told them exactly what I needed an estimate on, fascia damaged by wind. I never heard anything from them. I feel that my job was too small for them to bother to return my call.

Very positive experience. I called him 2 times. The first time I just asked some questions (we are new homeowners and weren't sure what had happened.) I spoke to my husband and he requested that I call back and ask Sal to stop by the house and check it out. Sal met with my husband at our house - explained what had happened - and gave us a rough estimate. Though no work was performed we were very pleased with Sal and his professionalism and knowledge. We will probably have someone from Northside come soon for an actual estimate to have the roof fixed.

Excellent company. Trustworthy with nice work ethic.

The gentlemen showed up as promised. Removed the existing gutters and downspouts. Installed the new gutters and downspouts, and then cleaned up after themselves. The gutters and downspouts performed as expected, even with the heavy rains. Color matched perfectly. Entire job went as I had hoped; and no less than I expected.

Fast quote. Excellent work, on-time and in budget. Returned to take a look at a concern regarding chimney flashing and promptly took care of situation. Very good experience--would recommend Northside based on our project.

Marshall came to our home to go through the project and everything that Northside would be doing for the roof. He was knowledgable and covered everything he wanted to go through. We were put off that he did not have a proposal prepared at our meeting and quoted a few costs for some notes he brought with him. We asked for a formal proposal and he then emailed us a few costs that were different from what he had told us at our house. We had to ask again for a formal proposal and he then sent one that had different costs than the first 2 he gave us.

I have no complaints with what they did; they did a good job and cleaned up well afterwards. It was fairly priced and I recommend them to other people that I know.

Our 20+ y.o. home had both upstairs bath exhaust fans improperly ducted direct into the attic. They terminated near a soffit vent which caused significant ice damming and icicles at the eave during a recent cold snap with significant snowfall. All of which, unfortunately, was directly over the kitchen skylights. Large icicles crashing down onto your skylights will get your attention right quick! Only a week later, we now have a weather window where the snow has melted off the roof and I hoped to find a contractor able to install the proper venting on short notice as I'm just getting too old to do the high roof work. After checking the Angie List reviews I called Northside and emailed a few photos to show the scope of work. Sal responded within 20 mins. and said he had a crew working in my area the next day. After making certain I would be available, he called them to verify they could fit me in their schedule and then called me right back to confirm. Workers showed up next day 1/2 hr. ahead of schedule, installed and connected the vents and were on their way in about an hour. Vents were black enamel steel housings with back draft dampers, not lightweight aluminum. Workers took care to install both vents on the same shingle line at equal distance between peak and eaves for consistency and best visual aesthetics. Roof vent aesthetics, who knew?! Fabulous service and, so long as nothing leaks going forward, I am very satisfied. Thank you Sal and Northside Roofing for a job well done!

The bathroom exhaust fan started leaking during a heavy rain on 11/11/12. I called Northside on Tuesday, 11/13, and spoke to Sal, who said he would be over to check the problem the next morning. He found that the existing exterior vent pipe was improperly installed through the shingles. We agreed that he would replace the vent pipe and shingles, as needed, for $350. The work was completed the next day. Unfortunately, three weeks later we had another heavy rain and the exhaust fan started leaking again. I called Sal and two days later he did some additional work, for no added cost, and the exhaust fan has not leaked since, even during the several days of rain we had around 12/18.

The estimate was explained in great detail, with samples included. I was given addresses of other projects to do a "drive-by" to see different styles and colors. The crew showed up on time, did the work as expected, made suggestions when new issues popped up and cleaned up expertly. They were friendly and courteous, a pleasure to work with - from the owner, to the salesman to the crew. I recommend Northside Roofing without hesitation - and already have!

A representative came to our house for an estimate. He was very friendly and very informative, answering all of my questions. He later emailed me an estimate and was very easy to communicate with.

Amazing company. Please make them your roofing go to guys!!

The price Northside quoted was very close to the others I got except for one that was extremely low. After getting the very low quote I could not contact that company again. They wouldn?t answer the phone and would not return calls. So I didn?t consider it a valid estimate. The work began within a reasonable time of signing the contract and was completed well within the amount of time estimated. The work crew was efficient, cooperative and courteous. I can?t say that ever piece of debris was picked up (lots of debris with this much material being removed) but cleanup was well within my expectations. There was an issue with the installation of Soffit vents however that I found completely unsatisfactory. I was told the addition of Soffit vents would be included in the job which they were. But after the job was complete, I counted 12, 3 inch diameter vents which looked like a very small amount of ventilation compared to other homes. So I did some reading and found there is an FHA requirement for Soffit vent net free area. And the amount of net free area that was installed was only about 10% of this FHA specification. This specification is widely used in the construction industry and is in fact referenced on the GAF website. I voiced my concern about this to Northside and was told that that the vents they put in was enough and that the FHA requirement was really just a ?guideline?. I told them that I didn?t agree and was not satisfied but they said I would have to pay for any additional vents. I?m not really concerned that this issue will cause roof leaks since I haven?t had any before but it may cause problems with an inspection when I sell the house. In hindsight, if I had known exactly what I was getting in the way of Soffit vents. I probably would have picked one of the other companies, one of which was very specific about vent area in their estimate. But since Northide has a good rating on Angies, the lack of detail in the contract did not concern me. Lesson learned! Consequently it?s possible I would consider having them do work again but I would require a very specific contract.

We had our home listed for sale. Although there was no problem with the roof, the potential buyers noted some minor wear in a few of the valleys on our roof. Other companies were unwilling to do the repair because they said they could never match the existing roof. Northside's guy knew what the roof material was immediately and said he could replace the worn shingles, saving us from an entire roof replacement. They did the work while we were on vacation. The roof match was great, considering the roof was 10+ years old, and we thought the price was fair. Our only complaint was that they damaged a few of our bushes and left scraps, nails, etc., around the front of our home. The owner apologized but never offered to clean it up, which we did ourselves as we had upcoming showings. We would still highly recommend Northside Roofing. The only reason we would not use them again is that we moved to North Carolina.

Considering that a roof will be on your house for up to thirty years and if it fails it will likely cause many problems and damage your home, deciding on a roofer is a very important decision. Roofers, in general do not have the highest reputation amongst contractors. Horror stories are far more common than good news stories about having roofs installed. Use every tool possible to evaluate a roofer. There is no such thing as a bargain in roofing. Our process in selecting Northside Roofing included, getting estimates from eight other roofers. The estimates varied from $10,000 to $17,000. We then checked Angie's list to see how the roofers were rated. Next, we checked with the local Better Business Bureau and the Better Contractors Bureau find out if there were complaints the companies that provided quotes. The Better Contractors Bureau was useless. Next, we used the Monroe County Courts online database to see if there were judgements against the roofers we were considering. Lastly, we asked neighbors and friends on Facebook for recommendations. The best estimate presentation came from a company that we later discovered had more than $700,000 in judgements against them, so we recommend that you do not make a decision on the basis of the best sales presentation. Northside Roofing scored highest of all other roofers we reviewed. Additionally, they were the only roofer we contacted that was an Elite installer for GAF products. What that means is that the warranty from GAF is better than most other roofers could offer. Sal Barbieri warned us that although his roofers would make every effort to protect plants around our house, some might be damaged. His employees made every effort to protect plants and only one or two was slightly damaged. We consider the effort made excellent. He also warned us that although they would make every effort to clean up nails and debris, we might find a roofing nail or two around the house. He made good here as well. We have found just a few nails and discarded them. Sal gave us a work schedule. His workers showed up on time and were finished when he said that they would be finished. At the end of every workday, the site was cleared and cleaned. The workers were courteous and punctual. Most importantly and almost miraculously, there were no additional expenses added to the to the bill at the end of the job. Past experience with other contractors always leads me to expect unforeseen costs showing up in the final bill. There always seems to be that moment when a contractor says, "I've never seen anything like that before" followed by "That is going to cost you." Not so with Sal and Northside Roofing. His final bill was exactly what he quoted us at the beginning. We would recommend Northside Roofing without hesitation to anyone, especially someone without knowledge of roofing or someone who could easily be taken advantage of. Our dealings with Sal Barbieri convinced us that he is honest, straight forward, and true to his word. We feel that we got exactly what we paid for and a little more. Sal is a nice person to work with and we now understand why Northside Roofing is one of the highest rated roofers in the area. We trust him and his company.

I didn’t use him because of the expense. I got a similar proposal from a competitor and I chose him because I knew people that had used him and he gave me a lower estimate. He was a little late on the day he was supposed to come.