Northside Company

Overall, Northside did an excellent job. Work was completed in a timely and efficient manner and the company was careful to protect the house and landscaping. There was only one job related misstep and the company accepted responsibility. The problem was thoroughly corrected promptly and professionally. Workers were respectful of property, courteous and approachable. Josh, the general project supervisor, a professionals professional, was a pleasure to work with. The estimate was accurate. The contract was detailed and fair. Craftsmanship while unexceptional, was acceptable. Some minor damage to gutters and incomplete post job cleanup was noted, but quickly and completely corrected when brought to the company's attention. Altogether, a responsible, responsive and ethical company. We would recommend Northside to our friends and neighbors without reservation.

unknown

We contacted Northside after having had them do our roof in late '14 (complete tear-off) because they were great to work with and did an excellent job. We'd worked with Sal when doing the roof but his partner, Marshall handled siding work. Marshall provided us a very thorough quote and after some back and forth on the price we reached an agreement. The work began not long after that. 

One disappointing thing was that after Marshall collected the balance of the money we never saw or heard from him again and that was before the job was completed - no inspection of the work the siders did or anything. He did, however, contact us by phone after the job was completely done to tell us he'd moved to another company. Not the classiest move. 

The work done was good. The house looks great and we're very happy with the final product, however the guys left a fair amount of garbage in their wake. Tons of cigarette butts, pieces of siding (small and med. sized), old siding, nails, etc. Marshall had bragged on his siders and their work was nice but they were not very neat about it. By contrast the roofers practically combed our grass to ensure not a nail or piece of roofing was left behind.

Overall I would recommend Northside and Sal, if we need further work on our house they'll be the ones I call first.

unknown

unknown

unknown

unknown

unknown

unknown

They arrived early and were working within minutes of arriving. They protected both our doors and windows, and my gardens.
In spite of some record heat they worked very hard at the main roof tear off with layers of shingles. We have tongue and grove on the main house, and plywood sheathing on the addition.  Both of them look fantastic!. They also took a look at our sky lights and added a little calking for no charge.  The job cost just what they had bid on the job with no extras (even though they warned us if the decking needed to be replaced, it would cost extra.) The crew was courteous, and very patient about answering our questions.
They cleaned up after themselves,  and even swept the sidewalk!   They also honored the coupon for Angies list, and saved us $250.00!  We will definitely be using them for other projects that we have planned for the future.

They did the roof in last fall.

unknown

AWESOME!!!

Very knowledgeable about roofing products and their quality and lifetime.  New roof installed quickly and professionally.  Clean up done to our satisfaction.  Would definitely use them again and recommend them to others.  Great job!

I was dissatisfied with their work. I had an underlying problem that they did not address and they gave me the impression they had. I ended up with warranty work through the builder. There were problems getting that addressed. I got them involved and I don't believe he was listening. I wouldn't go back to them. There was a problem with a leak from the roof line that had to do with flashing. They sided over wood that had to be replaced. I was assured by the worker that all the wood was dry underneath the siding and it wasn't. I ended up getting the money they charged me back from the builder. There was a communication breakdown with the builder and there was a communication breakdown with Northside. Thankfully, the builder kicked in, based on me moving forward with them again. They weren't paying attention.

unknown

unknown

Employee was unprofessional and rushed. Spent half an hour on the job and did not remove most of the ice and snow. Also company did not provide a bill for the work despite many requests

unknown

unknown

unknown

Sal was super responsive, quick to answer calls and clear in his evaluations and estimates.
Work was begun on schedule and completed ahead of expected timeline.  Careful work and immaculate clean up, respectful and quick work on our old historic house. 

I called Northside and Sal Barbieri (owner) responded promptly.  Sal came and gave me a printed estimate on all the jobs requested ON THE SPOT - very impressive.  He patiently answered all the trivial questions my wife and I asked.  I had talked to 2 other contractors afterwards but came back to Northside for 3 reasons. 
First was the simplicity in negotiation.  The prices were similar but there were some notable differences.  Unlike the other 2, I negotiated directly with owner (buck stops with him) and got the answer on the spot.  I didn't have to hear a long explanation behind pricing followed by  "have to talked to the owner and come back to you" speech from the sales guys.  I understand the sales guys have to make commission but that doesn't justify they had to charge more.
Second was the price.  There were some subtle differences in features but I found Northside estimate being the best for the value.  I tried to get other 2 contractors to beat Northside's estimate but all I got was a lot of sob stories.
Third was the warranty on the workmanship.  Northside had 10 year warranty which I found out the first day on the written estimate. Other 2 guys didn't and told me "if the job is done right, you shouldn't have to worry about things breaking after few years".  That is a pretty good excuse but I believe that if the contractor is confident with the workmanship, it should be no problem to stand behind the work for 10 years.
Roofing didn't go as scheduled due to finicky weather we had in the beginning of October.  Luckily we hit a stretch of few days when summer weather came back.  To my surprise, roofing crew came and was done with the job in ONE day.  The crew was very pleasant and polite.  The clean-up around the house looked very good.  There was a little mess left over in the garage but it was no big deal.  The crew covered over the box vents over the added room next to the garage instead of replacing them.  It was caused by a miscommunication.  Northside fixed that the very next day.  Overall experience on the roofing was excellent.
Wrapping soffit and fascia didn't go as smoothly.  We had a few rainy days and the crew consisted of just one guy.  It took about a week but it was good to see the improvement afterwards.  One bulb of the floodlights on the backside of the house broke after he fixed his original re-installation. I took it as an acceptable loss. Gutters were installed by a speedy 2-man crew some days later.  They came and got it done in a few hours.
My wife and I were very pleased with the experience.  There was a few hitches due to miscommunication and weather but I suppose this is normal. I thought everything went very smoothly.  This was our first time hiring a major contractor and I do believe hiring Northside was the reason why it went so smoothly.  I would highly recommend them for roofing.