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Brockman Tree & Lawn Care LLC
Designer - Landscape, Excavation - Major Grading or Resloping, Lawn Care - Maintain and Mow a Lawn,
About us
Locally and Family owned and operated by the Brockman family with over 70 years of hands on experience. We do not use sub-contractors for any of our landscaping, fertilization, or lawn & yard work projects. We also offer a warranty for any seeding job and guarantee visible results with our lawn care programs. We offer online bill pay and account management. All customers get a call ahead for lawn care service so you know when we are coming.
Business highlights
Emergency services offered
14 years of experience
Services we offer
& Spring & Fall Cleanups. Tree Service – Injection & Arborjet. Residential Snow Plowing., Aeration & Overseeding, Fertilization, Lawn Care & Landscaping – Mowing, Lawn Rolling, Maintenance, Mulch Installation, Renovations & Seeding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5144 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 8% | ||
| 5% | ||
| 5% | ||
| 3% |
Showing 1-25 of 144 reviews
Martin L.
Jul 2024
I have been a customer for several years. The quality and professionalism remains constant and the best.
Kevin W.
Mar 2022
Worst experience I’ve ever had with a lawn service. I paid Brockman $1600 in 2021 to repair my lawn only to find my yard looking worse than ever. I reached out to Mr. Brockman FOUR times to voice my dissatisfaction with the service his company provided and he NEVER RESPONDED once to my phone calls, emails, or letters. I have never worked with a company who had such little concern for their customers. To this day I am still amazed that he never responded back to my concerns. Worst experience ever.
Caryn S.
Mar 2022
I wanted to take a few moments to thank Brockman Tree and Lawn Care for their exceptional service. Everyone from the office staff to the technicians have been very helpful and polite. When I have called with questions, they are quick to respond. Most impressive is when my lawn is one of the few that isn't colored in yellow with dandelions. I would highly recommend Brockman for any and all services. My lawn always looks life a golf course and the best part I didn't have to break a sweat maintaining it. Thanks again!!
Adam G.
Nov 2021
Do not use Brockman unless you want them to destroy your lawn when performing services you did not actually schedule. Scummy practices, and no regard at all for the health of your lawn. I first contacted Brockman to have my lawn aerated in the fall of 2020, as I was doing a bit of a renovation and I wanted to aerate before I dethatched, top dressed, and over seeded. I was on the schedule for that fall. Fast forward to early September, no aeration performed yet and I had not heard from them at all. I reached out to them as I wanted to get seed down and have enough time for it to grow enough before the frost, and the response was something along the lines of "we'll get to it when we get to it, we stop when the weather no longer allows us to perform". This was worrisome, but it was too late to contact any other company. More time passed, we were into the middle of September, and temperatures were dropping. I reached out again and received the same response back. I was starting to get really worried that I would not even be able to over seed at this point. Finally, on September 23, the aeration was performed. I was able to over seed, but the result was not as successful as if I was able to start a couple weeks earlier. In any case, I was not completely happy with the service and I had no intention of using Brockman again. Fast forward to fall of 2021, I skipped aeration and over seeded in early September. Grass was growing and the lawn was filling up nicely. On October 22, Brockman showed up and aerated my lawn...I did not schedule this. Besides October 22 being way too late to perform something like this, it ruined most of my new grass that came in. On top of that, it had rained the day before, and the ground was extremely soft and wet -- so the heavy machinery being driven on my lawn absolutely destroyed a lot of it, leaving a ton of bare patches now that I will have to fill in. I immediately reached out to them, asked why this was even performed in the first place, and was told that aeration was an auto-renewing service -- but I was never made aware of that when I scheduled it in 2020. I was also told that their boss was out of town, and that I would receive a call first thing Monday morning to "make things right"...never heard back. So unless that sounds like a good time to you, do not use Brockman.
Frank C.
Oct 2020
GREAT - Timely communication prior to and following services provided. Office staff and service providers courteous, listen well, and respond in a supportive, respectful manner. We had guests coming to our home the day service scheduled and service was provided in a timely manner so as to not interfere with our time with our guests.
Response from Brockman Tree & Lawn Care LLC
"Thank you so much for the great feedback. We strive every day to provide this for all of our customers. We greatly appreciate your business and look forward to working together for a long time."
Tanya P.
Sep 2020
It has been several years and our lawn and soil is healthy.
Response from Brockman Tree & Lawn Care LLC
"Thank you [Member Name Removed] for sharing your experience with our company. We are grateful for your business. Please let us know if you ever have any concerns."
Ellen H.
Aug 2020
I signed a contract to have work done with a plan to design beds along my house. They only completed half of the contracted work and have not returned my calls requesting they finish what remains.
Response from Brockman Tree & Lawn Care LLC
"[Member Name Removed], thank you for taking the time to share you experience with us. As I try to look into this to see what happened I show that the work was not marked as complete on our end until 9/4. I'm sorry for any confusion, but I'm hoping that this issue has been rectified/completed. If for some reason it hasn't, please let me know. Our goal is to always complete every job with full satisfaction that meets/exceeds the customers expectations. Please email me at [email protected] if you have any further concerns."
Tamara P.
May 2020
The first treatment has been performed. There are more scheduled throughout the summer.
Response from Brockman Tree & Lawn Care LLC
"Thank you for sharing your experience. We appreciate hearing from our great customers!"
Jim V.
Mar 2020
I normally shovel the snow from my driveway. It's good exercise. However, due to a surgery, I needed to find somebody who was willing to plow my driveway for a short period of time. I contacted Brockman and they indicated that they would be willing to do it. I found them to be very professional. They sent me a contract via email that clearly described their service. Signing up was quick. If I had a question, one of the owners would get back to me with the answer. Overall, I'm very pleased with the service they've provided. I would certainly use them again.
Response from Brockman Tree & Lawn Care LLC
"That's so great to hear [Member Name Removed]. I'm glad to hear that you found our service to meet your needs and enjoyed your experience. Let us know what else we could do for you!"
Maura K.
Oct 2019
I do not live in the area . I secured their services for my sister after a fall an she was unable to do her own lawn. They were very prompt in their response and provided the services in a timely manner. My sister was happy with the lawn services provided. They were punctual and reasonably priced. They also were prompt in their response when the service was cancelled.
Response from Brockman Tree & Lawn Care LLC
"Thank you for your kind words and taking the time to share your experience. We are glad we were able to help you and your sister out during a time of need. We will be here if either of you ever need us again!"
Linda R.
Sep 2019
An estimate was provided promptly, and the work was completed within a couple of weeks. They were very thorough, cleaning more areas than I anticipated. My only suggestion would be to make sure that items that were moved were put back into place as there was some disorder as if the job had been completed in a hurry. (It wasn't, though, our neighbors told us that the crew spent a great deal of time on the property.) Since we were out of town, we placed a lot of trust in them and our trust was rewarded.
Response from Brockman Tree & Lawn Care LLC
"Thank you so much for taking the time to review our services. We are so glad you trusted us with this job and hope we can continue to work together in the future. I also appreciate your suggestion and will be talking with our crews to make sure we do that."
Katrina C.
Sep 2019
I found Brockman on Google and was not disappointed. I had a TON of leaves in my yard and I don't think they left a single one. They also rolled my backyard. My yard looked amazing afterwards and the price was extremely reasonable. They showed up on time and I was able to pay easily on their website. I will definitely be hiring Brockman again in the future.
Response from Brockman Tree & Lawn Care LLC
"That is great to hear. Thank you so much for sharing and giving us a shot. We appreciate your business and look forward to help you in the future."
Russ L.
Sep 2019
I am very pleased with the work done.
Response from Brockman Tree & Lawn Care LLC
"Thank you for your business and taking the time to share your review. We appreciate the trust you put in us! Let us know if you ever need anything else."
Richmond Y.
Aug 2019
It went well, both jobs were completed professionally and satisfactorily...I couldn't have asked for more, but it WAS pricey, I thought.
Response from Brockman Tree & Lawn Care LLC
"Thank you for the business and kind words. We are glad that we were able to meet your expectations. Let us know if you need any help if the future."
JOHN S.
Jul 2019
I don’t like writing reviews like this, but Brockmann in my opinion has really gone downhill lately. We worked with them at a previous home and were very satisfied. The lawn looked great and we were thinking we had found a partner for the duration. Last year we moved to a new house not far from the old one and it’s like working with a new company. Rude, non-responsive people in the office, equipment that seems to be in poor repair or run with minimal training. I know it’s a new lawn, but they put down weed-killer that has no effect. Overseeding that doesn’t work. Aeration that has no effect, and a routine service plan that provides no improvement. When I call to talk, I get a “we’ll call back (but rarely do) and if they do it’s with excuses that center on “we’re not responsible”. I particularly recall being advised to have the lawn aerated and overseeded in the fall so that in the Spring we’d have great results. When we didn’t, they claimed what we should have done was have a power-raking service performed with the overseeding. Wouldn’t you think it might be something that they would have mentioned before they performed the service? I would. A lot of new neighbors ask who I would recommend for a service, and I can’t recommend Brockman anymore. Time to find a new one.
Response from Brockman Tree & Lawn Care LLC
"[Member Name Removed], thank you for your honest feedback about our services. It will help us improve our business. We are the same company you have used in the past and I think maybe it was just a bumpy start this Spring. We stand behind our work and I feel very strongly that we will be getting your lawn improved. You had just gotten 2 applications done last year and 2 so far this year. Our application program is one of the best in the area and we focus on improving the lawn and the soil. This isn't an instant fix, especially with a new lawn. For starters, to get things improving a little quicker, I'm setting you up for a service call to get the lawn retreated for weeds. This on top of your next application coming up, you should notice a good improvement with the weeds in the next 3-4 weeks. As for the comments about my staff, I'm very sorry if anything seems as though the calls weren't handled properly. We have some awesome people working in our office and not sure what happened there. They are almost always very positive and work to find solutions. I don't think this is a problem that will be on going. The crews in the field vary in experience and we do our best to train them in each job. I know the one time we sent an employee to the property to do the soil corrections (new machine in the last year), he had experience with the machine but there was a little issue with machine, but something wasn't working right and he got a bit flustered. We got it corrected and it was a learning moment. We spend a lot of time and money on newer equipment and training for our crews. We aren't perfect but we try to get better every day. You have been a customer for 5 seasons now and we have had a great relationship. I hope we can show you over the course of the rest of this season that we are the company you have always used in the past. Please feel free to email me directly at waynejr at brockmantlc.com at any point with any questions or concerns. I hope in the end you will have a good reason to give an updated review."
Melissa M.
May 2019
I started using Brockman through one of their lawn care coupons. I have been very happy with them and have continued to use them for the last 2 years. They continue to treat my lawn and I have also called on them to weed my flower beds when they were out of control. They did a beautify job with the weeding and my lawn has been doing great since they've been providing treatments.
Response from Brockman Tree & Lawn Care LLC
"That is great to hear. We are so happy you gave us the opportunity to show you what we could do."
Martin L.
May 2019
With the current weather pattern - scheduling was a challenge. They communicated well and the job done Thursday was super. I’m happy to have signed up for the full year lawn treatment.
Response from Brockman Tree & Lawn Care LLC
"Thank you so much for putting your trust in us and the patience as we deal with this miserable weather. We look forward to working together!"
David P.
Mar 2019
Very well. I
Response from Brockman Tree & Lawn Care LLC
"Thank you [Member Name Removed]. We greatly appreciate your business!!"
Catherine C.
Feb 2019
Very well. Before each application Brockman called to say when they were coming and what service was to be performed. That was very helpful to me.
Response from Brockman Tree & Lawn Care LLC
"Thank you so much for the kind words. I'm so glad you have entrusted us to care for your lawn the last few years. We look forward to a continues working relationship."
Frank D.
Nov 2018
It went very well. It was done very quickly and with no traces left of the removed branches.
Response from Brockman Tree & Lawn Care LLC
"That's so great to hear [Member Name Removed]. Thank you for sharing your experience with our company. We hope we can work together again soon."
Gordon D.
Nov 2018
Brockman employees are awesome. We hired them for cleanup of brush and wood piles. They were very very professional. Brokman is a great company!
Response from Brockman Tree & Lawn Care LLC
"So glad we were able to help you while you lived in the area. We hope you are doing well."
Catherine C.
Sep 2018
Very well. Also sprayed weeds. Brockman always lets me know when they are coming and what they will be doing.
Response from Brockman Tree & Lawn Care LLC
"Thank you so much for sharing your experience. We are glad to have you as a customer and look forward to always being able to help!"
Jane H.
Jul 2018
Terrible. Total lack of communication between workers and business office and customer. Our lawn looked terrible. They worked too fast with no concern for the customer's concerns.
Response from Brockman Tree & Lawn Care LLC
"I'm very sorry to hear that you weren't happy with the mowing service you had. You received service for 6 weeks and I personally was unaware of any issue with the property. I wish there was something we could have done to make this right as we typically work with our customers and the crew to make sure we are all on the same page and meeting our customers expectations. I'm sorry things didn't go better and hope you would be open to giving us another try in the future. We wish you the best."
Catherine C.
Jul 2018
Very well. I like that Brockman keeps me informed on what they are doing each visit.
Response from Brockman Tree & Lawn Care LLC
"Thank you so much for your kind words!"
Kathleen F.
Jun 2018
I have had nothing but excellent service from Brockmans. They're competitively priced and always return phone calls to discuss best options for my lawn. They have come out several times at no additional charge, to inspect the lawn. I used their 100% organic program for several years and find them to be environmentally sensitive and responsible. I went from having the worst lawn on my street to one that makes me happy. I use their online services for payment and communication.
Response from Brockman Tree & Lawn Care LLC
"This is so great to hear. We appreciate your business and glad that we are able to work together. Please let us know if you ever have any questions."
Licensing
State Contractor License Requirements
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FAQ
Brockman Tree & Lawn Care LLC is currently rated 4.5 overall out of 5.
Brockman Tree & Lawn Care LLC accepts the following forms of payment: CreditCard
Yes, Brockman Tree & Lawn Care LLC offers free project estimates.
No, Brockman Tree & Lawn Care LLC does not offer eco-friendly accreditations.
No, Brockman Tree & Lawn Care LLC does not offer a senior discount.
Yes, Brockman Tree & Lawn Care LLC offers emergency services.
No, Brockman Tree & Lawn Care LLC does not offer warranties.