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Citadel Pest Control

Rodent Pest Control Service, Bug and Insect Pest Control Service, Termite Pest Control Service,

About us

You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!

Business highlights

17 years of experience

Services we offer

Pest Control

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.598 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
13%
3
5%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 98 reviews
JoAnn G.
Nov 2020
5.0
Rodent Pest Control Service
Yes, I recommend this pro
Called them at 11pm after seeing a mouse in my kitchen. Errol answered, was there the next day, calmed me down and explained the process. 6 weeks later....no more mice!!! Actually gone before that, but wanted the last visit to verify they're gone!!! He was prompt, on time and professional.

Thom I.
Oct 2020
5.0
Rodent Pest Control Service
Yes, I recommend this pro
Errol was quick to respond and was the only one of three that came to the home to inspect.

Myra H.
Jun 2020
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
He called immediately, presented well on the phone and knew is business well.He completed the job and was beyond nice. I would highly recommend him

Tony H.
Mar 2020
4.5
Bug and Insect Pest Control Service
Yes, I recommend this pro
Timely, courteous, knowledgeable.

Nella T.
Nov 2019
5.0
Yes, I recommend this pro
I hired this company to get rid of some bees who made a home inside my house. Errol came solved the problem and left. He was very knowledgeable and got the job done with no oversight (i was late getting home to meet him). He did the job in good faith. His price was very reasonable and problem has not come back since.

Rose F.
May 2019
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
The gentleman who came to my house was very informative about the 'digger bees' and also very thorough in examining the property for other insect problems that may have been noted and treated the area involved.. The price was reasonable also. Rose, in Greenburgh,NY

David N.
May 2019
4.5
Bug and Insect Pest Control Service
Yes, I recommend this pro

Giancarlo G.
Nov 2018
4.0
Rodent Pest Control Service
Yes, I recommend this pro
Thank you.

Christine R.
Sep 2018
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
they

Richard R.
Jan 2018
5.0
Rodent Pest Control Service
Yes, I recommend this pro
Very professional .

Barbara M.
Jan 2018
4.5
Bug and Insect Pest Control Service
Yes, I recommend this pro
This very nice man took care of my issue. I would definitely call him if I more help

Dwight M.
Dec 2017
4.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Too soon to tell quality. Need a few weeks after treatment that happened last week.

Steven M.
Mar 2017
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
This is an honest company that told me that I didn't need him become there was any problems.

Frank S.
Dec 2016
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Excellent service and complete professional.

Robertson F.
Oct 2016
2.5
Rodent Pest Control Service
Yes, I recommend this pro
Responded quickly

Alice K.
Sep 2016
4.5
Bug and Insect Pest Control Service
Yes, I recommend this pro
I like the work done. Much help. I highly recommend home advisers.

Sharon W.
Sep 2016
3.5
Bug and Insect Pest Control Service
Yes, I recommend this pro
The team/timing of service was awesome in minimizing the search!

Manu T.
Aug 2016
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Great services

Lisa G.
Aug 2016
2.0
Termite Pest Control Service
Errol knows his stuff. We asked for a wood destroying insect inspection. I found that he did not take his time and was not as thorough as he should be. It only took him 15 minutes to do an outside and barely inside inspection. I had other inspections on the house before and I know what a good inspection looked like. When he was in the house he didn't go in the attic or really around the house. I am glad I did not hire him as a house inspector. He found the areas where wood destroying insects were and he identified the type of insects. He also showed us places we did not observe insect damage and it obvious why he is so knlwledgeable. After I read his report, he mentioned that so many areas were blocked and he could of asked us to move the items. The report seemed incomplete. His customer service skills is in need of improvement. He just drove up and failed to introduce himself.
Response from Citadel Pest Control
"I thank you for your consideration and business, however I do recall as I exited my car you were the first person I greeted and introduced myself, where you mentioned your husband was inside the home. A wood destroying insects inspection unlike a home inspection requires less time as it is limited to termites, carpenter ants, carpenter bees and powder post beetles. The composition of the structure will automatically rule out the presence of some of these insects and some are only found on the exterior. I'm happy that my12 years of experience as a licensed exterminator assisted you in identifying areas of your home where you would need to pay special attention. The NPMA 33 form is a HUD provided form - not my own generated report - and it calls for the identification of obstructions such as walls, appliances etc...which is standard."

Stephen S.
Aug 2016
2.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Very knowledgeable and honest. Did not recommend specific services if he felt they weren't needed. worked efficiently, and treatment proven effective. Follows up with contract visits without reminders. Very professional. A pleasure to deal with.

Lee D.
Jul 2016
4.0
Termite Pest Control Service
Yes, I recommend this pro
Very nice guy. Although he was unable to get into one crawl space area, I was happy with the service.

JILL A.
Jun 2016
5.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
Efficient. and on time

Sean C.
Apr 2016
4.0
Bug and Insect Pest Control Service
Yes, I recommend this pro
They were on time, which was quite nice!

Taraneh F.
Mar 2016
5.0
Rodent Pest Control Service
Yes, I recommend this pro
Very conscientious . Most professional.

Shannon O.
Oct 2015
5.0
Termite Pest Control Service
Yes, I recommend this pro
They returned calls right away, were on time and delivered the paperwork I requested right away. Very professional and reliable
Showing 1-25 of 98

Licensing

Licensed*

Trade License Number

C3836417

Trade License Expiration

01/27/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Citadel Pest Control is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Citadel Pest Control accepts the following forms of payment: CreditCard

Yes, Citadel Pest Control offers free project estimates.

No, Citadel Pest Control does not offer eco-friendly accreditations.

No, Citadel Pest Control does not offer a senior discount.

No, Citadel Pest Control does not offer emergency services.

No, Citadel Pest Control does not offer warranties.