B&H Garage Doors INC
About us
Company History B&H Garage Doors, Inc. - Company Profile During the 1990's, Roy Dor was working for a door and gate company in Westchester County New York. Feeling limited as an employee, and drawing inspiration from his father, he decided to incorporate on his own. In June of 2000 “B&H.” was born. Shortly after, Marc (one of Roy's two brothers) joined B&H as Vice President and head of sales. The third brother of the family, Mike, put his law degree to work as a legal consultant for B&H., helping to guide expansion and assist with other related issues. Then Roy's cousin, Yoni, joined the company in 2001 as office manager. These key individuals, along with a team of talented employees, set the foundation from which B&H would grow. With a limited advertising budget, B&H began working primarily in Westchester County, NY. The subsequent growth was inspiring - within two years B&H was flourishing in several tri-state area counties, eventually expanding the coverage area to over a 150-mile radius from the headquarters. B&H Garage Doors, Inc. specializes in both residential and commercial garage door sales, service, and installations. With the help of many skilled individuals, Roy developed the company into a striking success. The customer satisfaction record, which has always been the first priority, continues to broaden. Expectations for continued growth remain very high based on past and current performance, and the future appears unlimited. Today B&H Service the entire United States with few locations over seas as well. B&H partnered with few manufactures and have a well spread distribution centers throughout the country. The growth and success of the business, derived from the vision of the founder, stand as a testament to the high-standards of everyone who helped build the company. It is this human effort that has marked the dedication of the B&H, and it is that dedication that makes B&H stand out in its industry. The organization is headed by unrelenting individuals whose drive for excellence hasn't faltered from day one. Each member has a background emphasizing hard work and diligence in every effort made. These qualities have led to success with the B&H mark, and what were once only dreams for the future are presently becoming realities with every satisfied customer. Roy D. Dor Quality and Satisfaction are the cornerstones that I built this company on. The B&H team is comprised of a group of fine men and women who are committed to excellence. Whatever your need is, from new garage doors to garage door repair, whether it is residential or commercial, my staff is ready, willing, and able to rise to the occasion. The B&H team is detail orientated, and we provide 24-hour emergency service. My promise to you is that we will provide outstanding service and excellent products to you, our valued customers.
Business highlights
Services we offer
Aluminum Capping., Framing work, Residential and commercial garage door and garage door openers, Swing Garage Doors, installation & repair Custom Made Garage Doors, sale
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 47% | ||
| 7% | ||
| 0% | ||
| 13% | ||
| 33% |
I would say the technicians (mine was Marvin) are probably good at what they do, it's how the service calls are processed and scheduled that is clearly a problem. Due to the lack of supervision above, I would only recommend this company for straight-forward repairs only. Something big or complex, look for a company with better customer service and satisfaction (there are a few here on Angie's).
Then company had changed names (should have seen that as a warning) but the number got me to B&H. They were nice enough and they gave me a quote to remove the door and then reinstall it once the carpentry work was done. I hired them.
They removed the door and the motor. We fixed the header. B&H came back and reinstalled the door, but left the motor on the floor of the garage. I called to complain and they told me it would require an additional service call and fee. I asked to speak to a manager but then was disconnected. So I finally got smart and called another company.
My new garage repair company is very reputable and has had the same name for 20 years. The owner met me at my garage and very nicely showed me how poor the door installation is and how the one track is barely attached to the wall. The installation is also using the wrong type of spring for a door this size (16 feet) and parts are missing from the motor. All the money I gave to B&H is essentially wasted.
I do not recommend this company and strongly encourage you to seek quotes somewhere else.
"K & B Home Remodelers has never done any work for this person, we have notified Angie's List that this is clearly a mistake and this person has us confused with another contractor. We regret they had a negative experience but they need to direct their review to the company they did business with."
The first time that I called the company, I could barely get my words out before the owner screamed, "we would not put up a door like that" and hung up.
Although, I wasn't my own general contractor while building my house, I was very involved; I spoke to a lot of vendors over the 18 mo. construction period. This was the only vendor that I was unable to communicate with.
At this point, I got the manufacturer of the garage doors involved. The manufacturer explained, based on the type of damage, why it could have been done during the manufacturing or shipping process.
At one point the salesman for SOS finally came out for a site visit. After looking over the damage, without a word, the salesman for SOS shoved a can of spray paint in my face. I looked at it, but wasn't about to take it.
We went to court. We won. Now we are trying to collect the money we won.
Today, 7/16/2012, the organization responsible for collecting the judgement money called me to say that he has had a lot of experience with this company, " they're very shady". He went on to say that as he tried to serve SOS, an SOS representative told him that they were no longer SOS. They are now doing business as B&H Garage Doors, Inc.
The saga continues. We have spend well over a year now looking for a resolution...
I would not use this contractor.
Licensing
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