Collins & Walton Inc

Description of Work: I called this company to have an estimate written up for replacing my old furnace with a new high efficiency furnace and possibly adding center A/C. The guy was extremely polite on the phone, seemed eager to please, and showed up on time, so I was very excited but it went downhill from there. He was surprised when I answered the door, I guess he was expecting somebody much older and he treated me like a child from there on. I'm around 30 but I've been asked if I'm in high school, so I'm sure that didn't help but it's certainly no excuse. He scolded me for not having any return air vents on my second floor (since when do people get to come inside my house and scold me? More than that, who cares; he was hired to do a job, not to pass judgment on my house). I have a very nice house in Cayuga Heights and I got the feeling that he was just nosey and wanted to see all of the rooms in my home, because of all the people who gave me estimates, he was the ~only~ person who told me that he needed to measure every room in my house (for "load balancing") although I'm sure there is no way the load balancing changes the estimate. That is something that should only be done after a bid is accepted. I thought it creepy. I wish I never called for the estimate and would not let these people back in my house.