The Waterway

unknown

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It is a great company. The owner is courteous and professional. They do the job quickly and there is no waste of time. They will come when I need them. We had a problem with the water treatment system, because we live on a farm, and had to have the water filtered. It was just a matter of a service call. Plumbing does not come cheap normally, and considering the amount of time that they spend going to and from my residence, the price is very reasonable. They do a great job.

It was great. They were on time and helpful. The price they quoted was the price I paid. Could not have been easier.

An employee came the same day I called and dug for 5 hours in 90 degree heat! He dug in heavy clay and never complained. He found where the water was leaking at an elbow joint. Since he  could not fix it immediately because he didn't have the proper supplies he tried taping it to reduce the water flow at the leak.  He returned early the next day and replaced the leaking joint.  The employee was polite, friendly, and knowledgeable and a hard worker.  He also fixed the water chlorinator quckly and effeciently and gave me step by step instructions on how to reset the backwash system so I can reset it if the power goes out.  We have been using the WaterWay since 1989 and have referred many friends to them.  The people at the Waterway are polite, courteous,  knowledgeable, and prompt.  They care about their customers.

As always, Janice explained all of the details to me.  She is usually the one who answers the phone and is very knowledgable.  They ordered the equipment and once I called to give the "go ahead", they came within a week to install the tanks.  They explained the entire system to me before they left.  I always feel comfortable calling them with any questions I have had in the past.  They are friendly people who provide quick service and quality service.  I will continue to call them if/when I should have any issues in the future and will always recommend to friends.

well done from start to finish

Not to be redundent (but they won't let me submit this review until I put someting here), it was much as I stated before; good and prompt service in a very diffult work area.  I look at the repair since each night before I go to bed because it makes me sleep much, much better.  Thank you, Waterway!

We had previously used them for a drinking water system and we were very pleased with their professionalism. Now I have delicious drinking water and soft water so no more itchy skin!

Very thorough, efficient, polite, and above all, competent.

As always, this last service call has been efficient and informative. No tonly did he complete the necessary work, he pointed out what to look for (listen to) as my water pump (circa 1992) is wearing down. He did not insist it be replaced now -- but to watch it.