MAVIS DISCOUNT TIRE

It was good.

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very well

They're informative, courteous. I paid $20 this last time.

Was suppose to change a tire and we ended up waiting all day because of them having to order the tire from another location. After our phone call to them regarding status we were told that tire was in and will be changed and to pick up car in an hour. When going to pick up the car we realized that not only wasn't the tire not changed but that the tire was the wrong size. The professional way to handle a customer was to order the tire, call the customer regarding status and checking the tire accuracy when tire was delivered and then most important to call the customer if there is a problem. If that wasn't bad enough they then could not find our only key to the car that they were holding in a plastic bag. The amount of stress as our kids were in different locations and needed to get to a championship game and another child needed to be picked up from a sporting event as well as us needing this car to get our older child to college. My husband ended missing the winning championship game that our son played, we had our daughter waiting after an event for 2 hours until we can get to pick her up and this we were so exhausted and delayed in packing this car for college. The end result is that the car's tire was never changed, the wheels were never rotated because at this time they couldn't find the key, and they finally found the key after searching their establishment thoroughly and finding the key on the floor behind tires.
We brought our cars into this establishment since 1989 and although the change in management seems to throw the organization, and that this particular situation was extremely unprofessional in lack of status calls to customer and then losing the key, we realize things happen. In their defense they stayed at establishment 2 hours after they closed and searched for key to make a bad situation right and then gave us comp vouchers for future maintenance visits.

Very well. I thought I needed a new tire because I have had to put air in the tire numerous times, but they were able to repair the tire for only $22.00

I knew it was time to replace all four tires and I knew it would be expensive. The last time I did it, it cost about $1600!!! I asked Scott for an estimate which came out to be about half of the previous replacement. I then went home and did some research on the Internet. When I returned, Scott threw in the alignment and brake inspection as well. All four tires cam out to about $680, not bad. I would like to mention that they have a comfortable waiting area and work stations for laptops. Makes a difference when the wait is long, which mine was not. It is there if you need it. Thanks Scott!!!