Professional Contracting and Framing Corp.

The company was hired to replaced two 79”x69” tempered glass storm windows. The windows were replaced on the 2nd floor of the house in 1 day. Both storm windows leaked with first rain we had causing major damage. The interior and exterior caulking was not down correctly. The exterior caulking was placed only half way up!!! It was bumpy, uneven and had missing gaps. The rest of exterior caulking did not stick. Many of the exterior screw cover caps were insulated crooked without silicone sealing, which caused the leakage of the frame too. The exterior trim was not tilted at the right angle to stop water from coming in and allow proper rain water drainage. As a result of such poor workmanship, our white oak hardwood floor along the storm windows buckled. The buckled pieces must be replaced and recoated with polyurethane. The ceiling on 1st floor has 2 large water stains from the window water leakage above. The stains must be treated and the entire ceiling must be repainted. They also broke 1 handle from our Marvin awning window next to replaced storm windows. We had to replace the entire crank mechanism ourselves. All materials were paid separately including “Protecto wrap”, which the framer did not have. We had to run to the store to purchase it ourselves. We offered to correct the poor workmanship, but nobody ever came back. Please think twice before hiring the service!