True Energy Solutions

I contacted True Energy to see if I qualified for NYSERDA grant. An appointment with George was set up. George came to my house on time to do a visual assessment. George provided me with the paperwork with the QUALIFIED INCOME LEVELS, LOW - MODERATE (STATE WIDE & COUNTIES). After George did the visual assessment, he explained the paperwork he needed from me. I emailed my paperwork to George & an Energy Audit appointment was set. The Audit went smoothly & the areas that were to be filled were pointed out, a variety of different types of insulation were explained as needed per room. I'm thankful I qualified under the LOW INCOME FREE NYSERDA GRANT. The maximum income level was quite high $39,864 for a 1 person house hold. An appointment was set up for the work, I requested a text or call when the guys were on their way, which I received. The guys were on time, wore appropriate work gear, offered to put plastic down on my floor, friendly, professional & helpful with explaining what work was completed & what work would be completed the following day. They following day the guys were on time, completed the needed work, cleaned up & did a walk through with me. They were AWSOME! George set up the final walk through appointment & gave me my paperwork also explaining what was done. I am 100% PLUS Satisfied! Great group of guys who work well together. THANK YOU TRUE ENERGY!!! I've told my family, friends & neighbors about the NYSERDA GRANTS & the company I used.

It first. I had contacted Tony from true energy solutions to do an energy audit on my home. He came to do the energy audit, he was on time, seem to be knowledgeable. He said he would get back to me soon with a quote. Three weeks later I had to call him to ask how he was doing. He came to the house, delivered the quote and said he would get back to me with more information. After not hearing back from him. I called again. He made an appointment to see me and did not show up. I am giving up and going to a different contractor. I do not beg anyone to take my money.

I want to express my compliments for the outstanding service I received from Ryan S. He was exceptionally professional, considerate, and positive. He ensured that I had a complete understanding of how to save energy and all the different solutions. He was thoroughly knowledgeable and answered all my questions with superb attention and drive for satisfaction. He demonstrated that he was an utmost master in customer service. I had an excellent experience and I feel that Ryan S. provides service that sets standards. Thank you True Energy Solutions for giving me your best with Ryan.

Home energy audit.