In terms of customer service, they are very good - punctual, professional, pleasant, responsive to questions, attentive to the details such as schedule. Two quality complaints. They sprayed undercoating or something gray on the tire next to the damage - a shocking error it seems to me, completely preventable. And the very edge of the door has places with no paint on it. I plan to visit them to discuss these 2 issues. Would I go back? We'll see depending on how the discussion goes.
Description of Work: Body work after a car scraped the side of our car while parked
Rating Category
Rating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,200
Paul R.
03/2018
5.0
auto body repair
 + -1 more
Smoothly and with high degree of professionalism
Description of Work: Repair collision damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
barbara R.
06/2015
5.0
auto body repair
 + -1 more
unknown
Description of Work: REPLACED REAR OF VOLVO AFTER COLLISION
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Robert J.
01/2014
5.0
auto body repair
 + -1 more
Repair right rear body damage
Description of Work: I used BOB HASTINGS COLLISION.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Leonard F.
05/2012
5.0
auto body repair
 + -1 more
As well as it could possibly have gone
Description of Work: Damaged left rear side after car backed into it. Fixed it perfectly, quickly and at estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Anthony S.
02/2012
5.0
auto body repair
 + -1 more
The car was towed away on a Monday and we picked it up the following Monday. This time included the front-end steering inspection and alignment, otherwise it would have been ready Friday. The office staff was fast to answer the phone and answer my questions. We are very fussy about our cars. The body gaps are perfectly aligned and the paint finish and color match are flawless. In addition, the car was thoroughly cleaned inside and out. This was our first experience with this facility and we highly recommend them.
Description of Work: Collision repair on my daughter's Honda Civic. The left front fender, headlight assembly and front bumper cover and front grill were replaced and painted to match. The color was blended into the hood which was not damaged. The front end alignment was knocked off a little by the impact and had to be corrected as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
PAMELA B E.
09/2007
5.0
car tires
 + -1 more
They are great and they never try to do things that are not needed to be done. I would recommend them to anyone who has a problem with there car. They are very friendly people and they get the job done.
Description of Work: They changed the tires on my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAMELA B E.
02/2007
5.0
auto repair, car tires
 + 0 more
I bought my 1998 Oldsmobile from this company. I have it serviced by this company. The service personnel are most helpful, friendly and professional. I would highly recommend the Bob Hastings Group to anyone needing work done on his/her automobile! They have done the maintenance work on this car, and it's in A-1 condition because of the quality of the workmanship.
Description of Work: Over the past seven years this company has done all the maintenance work on my car - repaired or replaced any mechanical items needed to be done including brakes, annual check-up, tires, etc. I'd have to go back through my records to list all the things done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
BERNARD L.
02/2007
5.0
auto body repair
 + -1 more
This was the best experience I have ever had with an auto body shop. The wait time was minimal, they made it easy to get a rental car, the work was done on time, and we were kept informed with the car's progress.
Description of Work: Repaired front end damage to car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
08/2006
5.0
lawn service
 + -1 more
They do a lot more than just mow, they trim trees and plow. So far, very pleased with them.
Description of Work: They mow for us about once per week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
07/2006
5.0
auto repair
 + -1 more
I buy my cars at Bob Hastings Group because of the service they offer. The service guys are knowledgeable and informative. I would recommend them to others because of their great customer service.
Description of Work: I hired Bob Hastings Group to do a 25,000 mile tune-up. They also did a grease job, tire check, and changed the spark plugs and air filter.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Body Work,
Auto Tires,
Auto Service,
Lawn and Yard Work,
Auto Painting,
Auto Detailing
FAQ
BOB HASTINGS COLLISION is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 11:30 AM
BOB HASTINGS COLLISION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BOB HASTINGS COLLISION offers free project estimates.
No, BOB HASTINGS COLLISION does not offer eco-friendly accreditations.
No, BOB HASTINGS COLLISION does not offer a senior discount.
No, BOB HASTINGS COLLISION does not offer emergency services.
No, BOB HASTINGS COLLISION does not offer warranties.
BOB HASTINGS COLLISION offers the following services: BODYSHOP