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Marina Carpet

Founded 1953 • With Angi since September 2012

2.5

(4) Verified Reviews

Business Details

Phone Number

Address

2035 Jericho Tpke

East Northport, NY 11731

Description

Full service Flooring Store Financing available Largest Showroom in Suffolk featuring All manufacturers Huge inventory of Remnants and Rolls ready for Next Day Delivery over 61 years in business...

Verified Reviews

A few reviews for this pro...
1.0

08/23/2020


Robert H.

In April of 2019 I decided to replace the carpet going up my stairs into my upstairs hallway. I was going to use Home Depot as I have a few times in the past, but I thought maybe I would get better service from a smaller business and I wanted to support a local business so I went to Marina. Big mistake! Initially the service was good and the price was reasonable, but then came the installation. The installer showed up and immediately started complaining that he wasn’t told that this was a stair job, he was getting old and didn’t feel like doing it. He called Mike, the owner of Marina an a-hole for not telling him. He asked me if I wanted the insides of my closets done and said if I did I needed to clean them out because “I’m not your *****”. I should have thrown him out and called Marina but I took a day off work to get this done and I needed it completed. He ended up calling some other people to help. In the end, they did an OK job. But there are gaps in the padding that are obvious and you can clearly see where they slit the carpet to go around the railing. This was not visible at all with my old carpet. I went to Marina to talk to the owner about my dissatisfaction. He apologized for the installer and said he would come down and take a look. After failing to show once he did show up. He said he would be able to make it better but it may not be 100% perfect. I told him to see what he could do. He asked me to allow a few weeks for the carpet to come in. Long story short, I never heard back. I called to follow up and spoke to his sister. She also told me to give it a few more weeks. Then the COVID shutdown came. When things opened up I called Mike to see what was going on. I left three messages and he has not called back. I guess I am stuck with the carpet being as it is. I will never use Marina again and I urge everyone else not to. Home Depot would have addressed my concerns and made it right. I never had problems with their carpet installation in the past. So much for helping a neighborhood business.

Description of Work
New carpet

Category carpet installation

2.0

09/11/2018


Bruce F.

carpet guys were great, installation went without a problem. wood was awful. the compressor died and he couldn't lay down the floor. returned days later and discovered there wasn't enough flooring. couldn't come back due to a 'death in the family' and finally finished. Marina was totally unsympathetic

Description of Work
purchased carpet and finished wood flooring

Category flooring contractor

2.0

10/03/2016


Marc H.

Installation took over the course of 6 weeks due to quarter molding not being ordered and installed the first time around. Many calls and emails went unreturned and store was extremely unprofessional throughout the entire process. Installers only work 5 hour days so plan accordingly.

Description of Work
Install 1000 square feet of vinyl flooring and remove existing carpet.

Category carpet installation

5.0

04/26/2015


carl E.

very well. no surprises, fair price, good communications

Description of Work
supplied and installed carpet

Category carpet installation

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    Offers by Amy’s Flooring Inc. on Angi
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    10%
    Warranties
    Satisfaction

    Services Offered

    We Install Everything we sell. Every Installation Covered by our Full Service Warranty On Site Custom Rug Manufacturing and Binding

    Services Not Offered

    Ceramic Tile

    Frequently Asked Questions & Answers about Marina Carpet

    How is Marina Carpet overall rated?

    Marina Carpet is currently rated 2.5 overall out of 5.

    What days are Marina Carpet open?

    Marina Carpet is open:

    Sunday: 11:00 AM - 4:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    What payment options does Marina Carpet provide

    Marina Carpet accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Marina Carpet offer free estimates?

    Yes, Marina Carpet offers free project estimates.

    Does Marina Carpet offer eco-friendly accreditations?

    Yes, Marina Carpet offers eco-friendly accreditations.

    Does Marina Carpet offer a senior discount?

    No, Marina Carpet does not offer a senior discount.

    Are warranties offered by Marina Carpet?

    No, Marina Carpet does not offer warranties.

    What services does Marina Carpet offer?

    Marina Carpet offers the following services: We Install Everything we sell. Every Installation Covered by our Full Service Warranty On Site Custom Rug Manufacturing and Binding

    Are there any services Marina Carpet does not offer?

    Ceramic Tile