Emerald Green Irrigation

This past spring it was a constant battle to get a date setup with them. They usually send a form letter when they are available. This is a small operation and the woman ( the owners wife, Lisa) in the office doesn't return calls. She would often take days off leaving the office vacant tying up the business phone. I couldn't get a set date, so I used another contractor this spring, whom I didn't like. I left a message yesterday which was not returned. I called them again today and they refused to do business with me. She stated I always cancelled appointments which I rarely do. I informed them I would do a posting on Angie's List, she then returned my call and left a voicemail stating a nasty message, basically reiterating what she said on the phone as to why they wouldn't do business with me. This was just uncalled for being that I had been a customer of theirs for over 5 years and knowing that I would be contacting Angie's list regardless.

They showed up as scheduled and provided quick service.

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It's a very straight-forward process and they send you a letter indicating the date they intend to come out. They're always here when they say they'll be here. Everything has been professional with them.