DIX HILLS AIR CONDITIONING Inc.

Went better than planned! Larry, the owner was very informative and he guided us on every step of the installation process. Dependable and reputable. I knew I called it when I knew these guys were in Business since 1964..and it showed.

Hired Did Hills for 2 separate homes owned by family members. Not only did they give the best price but the service and time frame aloted was on target. They have there own licenced electricians and plumbers as well as fabricators of the duct work that really made hiring them seamless and cost effective. I highly recommend calling them before you make your final decision. The consultation and estimate was at no cost. The owner Larry was spot on and went over everything step by step. Other companies came for estimates which were way higher and frankly not as up front .All went well, and was all done in 3 days. They were very neat and repaired the sheet rock where they had to cut for the vents. They left the house clean. What was best was the consultation before the job, and the instructions on how to operate the system.

This company is complete trash. The service is absolutely atrocious. You never know when or if they're going to show up. They started installing an A/C in my house 3 months ago and they still haven't finished the job. Before I signed a contract, they promised no damage to the house. There's damage all over the place including a gigantic hole in my ceiling that they tried to hide with a vent. The problem is that you can see right through the vent. The whole process has been a disaster. I really regret choosing Dix Hills Air Conditioning for the install. If you call the office the kid who answers the phone has no idea what's going on. He always needs to have the owner call you back. The call back always comes during the late hours of the day, the next day, or not at all. Communicating with them sucks. The crew they send to your house cannot communicate in English. Larry, the owner, is a doddering old man who doesn't take any responsibility and just makes excuses for his company's terrible service. If you're thinking about getting an A/C from this company. DON'T.

This was the fourth or fifth time repair was needed on our heat pump/ac unit because they don’t have parts. I have been waiting over three weeks for a part to fix the heat . I was told that the part would not impact the a/c but now find that I have no a/c. Time to move on to another service provider.

They didn't show up.The interaction over the phone was good. They said they were coming; they didn't show up.

They are fine. One person came out and completed the service in about an hour. He left the area clean.

Poor. They wanted to replace most of the system instead of a low cost repair.

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Job went smooth, the crew showed up on time and got straight to work. Cleaned up after themselves and made sure I was happy with the plan. They have their own custom register covers that completely close and are adjustable. They put the outside unit where I wanted it and ran the electrical wires how I wanted them.