NASSAU ROOFERS INC
About us
Nassau Roofers Inc., established in 1978 has been installing and repairing residential & commercial roofs in Nassau & Suffolk County, New York. We specialize in SAME DAY Roof Removal and Replacement, featuring GAF, OWENS CORNING, Premium Architectural Shingles and other flat roofs. FREE ESTIMATES! Cost is determined by the job. No travel charges or service fees. ADDITIONAL EMAIL: [email protected] NASSAU COUNTY LICENSE #: H33058700 SUFFOLK COUNTY LICENSE #:34863-H LONG BEACH LICENSE #: 5007.
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 16% | ||
| 3% | ||
| 0% | ||
| 5% |
"Thank you for your helpful review. We sincerely appreciate you taking the time to refer our roofing services. Stay well, The Nassau Roofers Team"
"Thank you for the thoughtful, detailed review! Again, we sincerely appreciate your business and your thoughtfulness to "shop small and local" during this time. We're a small, family owned and operated business that'[Member Information Removed] been around for over 42-years. We take pride in all of our jos and we're so glad to hear you were satisfied with the final roof product and all of the effort that went into it along the way. Stay well, The Nassau Roofers Team"
"Thank you for the nice review, [Member Name Removed]. It was a pleasure working with you! Stay well :)"
"Thank you for the nice review! We sincerely appreciate your business. Thanks again, The Nassau Roofers Team"
"Good morning, Thank you for giving us the opportunity to successfully complete the project. Sometimes when there are "too many chefs in the kitchen" miscommunication can occur. I hope that we have been able to come to a reasonable understanding of why repairs were no longer an option and replacement of the roof was the correct way to tackle this project. Thank you for giving us the opportunity to continue working with us and we appreciate your business very much. Sincerely, Megan and the Nassau Roofers Team"
"Thank you for the review of your service package purchased through Angie's List. Please get in touch if anything further arises as we stand behind our service."
"Thank you for the A review Mr.[Member Name Removed]. We are happy to hear you were satisified with the work our cew did. It was a pleasure doing business with you."
"Thanks for the A rating [Member Name Removed]! We appreciate your feedback."
The maintenance was not provided, but the roof was replaced (satisfactory) by the provider. The cost of the maintenance package was not returned as agreed. Note: This review is only in regards to the maintenance package and not the new roof.
"Mr.[Member Name Removed], unfortunately not all roofs can be repaired. Some are in too bad of shape and require complete removal and replacement. In that circumstance, the cost of the roof maintenance package is factored into and deducted from the cost of the roof replacement. I hope that helps clarify your situation and you were satisfied with the roof we installed. If you have any further questions or comments, please don't hesitate to contact us directly at 516-785-7663. All the best, Nassau Roofers."
"Thanks for the A rating. Have a great day!"
"Please contact us directly at 516-785-7663 so that we can repair any continuous leaks. We typically offer a 1 year warranty on repairs and ALWAYS come back to service your roof in a timely manner. We take great pride in our customer service and are always there to fix any problem until you are completely leak free. In addition, our records show that your leak has since been rectified to your satisfaction."
"Thank you for the A!"
Even more impressive.. years later my mom had her roof done by a different company and was completely ripped off. they did a shoddy job and overcharged. Nassau roofers went to my moms house after the roofer left and gave her items that she should ask the company to fix. They did this at no charge and knew that the job was done, so there was no money in it for them. There is no one in my family that will go with any other roofing company in the future.
"Thank you so much for your supportive review. We know all too well that some companies try to take advantage of seniors or people who don't know much about roofing in general. We are not that type of company. We always offer honest feedback about the integrity of your roof and are happy to offer FREE estimates and senior discounts. Thanks again and all the best!"
"Thanks for the A rating!"
My husband and I are satisfied with the work done. Workers were punctual, respectful and professional. They cleaned the gutters, and installed the new roof; worked fast and cleaned after they finished.
We also like the fact that the provider did not ask for money in advance, they finished with the job last Thursday and picked up the payment today. No problem what so ever. It rained Friday and we had no leaks; however, I am waiting for a strong storm to really put the roof to its final test.
We like to work with no nonsense companies such as this one. Thank you Nassau Roofers Inc.
information that checked out when I called, information on the roof materials etc. very professional.
We made the choice to go with Nassau Roofers. They were ready to start the next week but we were not. They started in two weeks. Product was delivered on Monday, they started on Wednesday. It was a little bumpy at first with all the
people they had working the first day. Tear off crew and then the roofing crew. The tear off was more involved because all the plywood was being replaced. We felt to really have a "new roof" the plywood had to also be replaced. It was an extra $3,000 but we feel better knowing it really is a new, solid roof. The roof did come out really nice. No leaks. I know that is the way it is supposed to be, but it doesn't always end that way.
I had a few complaints. There were some issues with a person putting their foot through ceiling. It happens, we didn't get crazy about it. But we were asked to handle it with the tear off crew. That should not have been our problem. It was the company's. Then it was weeks before we resolved the issue. So in all that time we had a hole in the ceiling. All through Hurricane Sandy too. What a nightmare. It sounded like trees and branches were coming through the roof, since most of the insulation was taken out.
The roofing foreman insisted he took out a double layer of plywood off the cathedral ceiling and the insulation, but the insulation was never removed in this area. A MAJOR problem with our next job, two months later, installing insulation. Assuming there was no insulation because the roofer insisted to us, it was taken out, the insulation company cut through the ceiling to start their job to put in baffles and blow in insulation, out POURED 50 years worth of insulation all over the living room, dining room and den!!! What a mess. There wasn't a zip wall barrier put in place because there wasn't supposed to be any insulation. All because the insulation was NOT removed out of the cathedral area.
After the job was completed, we received the invoice. There were extra charges on the invoice. When I called to inquire why, I was told the old plywood added to the carting prices. I feel when the roofer knew we were having the plywood removed, it should
have been dealt with then and adjusted the estimate. Not at payment time. There should have been a change order put in place before the job started for any changes along the way. I realize it is not always easy to do but it helps with customer relations.
Change orders are a very good practice. Something I would recommend for dealing with any contractor. Everyone understands the rules at the beginning of the project. Without a change order signed off, there will be no extra charges paid at invoice time. Communication is key. Most people are reasonable and just don't want surprises.
All in all the roof does look great.
Licensing
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