Founded 1960 • With Angi since September 2009
Service Provider Response
Hello [Member Name Removed], We do not have any record of your project. Please call the office at 518.479.1400 as soon as possible to provide further information. Thank you.Service Provider Response
Unfortunately, the report posted is not true. We met with this member on many occasions to address her concerns. She did not like the fact that water from her downspout that was directed on her driveway ran down the driveway to the road. She said that the water from her gutter never ran down the driveway before. The reason for this was that the old driveway was broken, and the water seeped through the driveway into the ground. The new driveway that we installed is smooth, solid, and water tight. We suggested that she direct her downspout to the grass. She did not want to do that. We suggested that we could install drainage boxes at the spot where the downspout placed the water. She did not want to do that. She complained of water in her garage. We met with her on 2 occasions in a driving rain to find the garage dry. She said, “It does not always happen.” We had many meetings with this customer. We offered numerous suggestions, by and through the New York State Consumer Protection Board, the Better Business Bureau, and the New York State Attorney General. All 3 of these organizations found our suggestions to be reasonable. She refused our proposed solutions that we offered to install at no charge to her. All 3 organizations closed her complaint files. We deeply regret that this member is displeased but we believe that we offered every possible solution to make her happy, as we have done with each and every customer we have served since 1960. We supplied Angie’s List with the correspondence that we exchanged with the New York State Attorney General regarding this case. We would be glad to address any concerns that a prospective client has about our company based on this report.Angi Certified
We have been proudly serving capital district for over 20 years! We offer services from asphalt paving, sealcoating, full excavation service and commercial snow management. We have built our business around the needs of the customer, we offer a variety of services to make any exterior project a smooth transition into the final product you envisioned
Angi Certified
N. LAFOND COMPANY, LLC is a family owned and operated business with 35+ years of experience to offer. We are proud to serve the Capital District and surrounding areas. From removing your drive way, and repaving it to paving parking lots, we offer a variety of services. We are a hardworking and friendly company, who pay close attention to detail. Call us for a FREE estimate.
Angi Certified
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The Fifth Generation Of Quality Paving At Reasonable Rates Driveways & Parking Lots, Paving Repairs & Patching Tar & Stone Driveways Paving Bricks & Excavating Fully Insured, Free Estimates, Member of BBB One Call Does It All... SAUL'S PAVING Paving Your Road To Success!