All Systems Mechanical

Scratched my floor badly when installing unit. Failed to show up for cleanings and no communication. We’re late when I gave them a chance a third day so couldn’t stay. Just horrible to treat people like this without even reaching out.

We used All systems mechanical to install slimline units in our house. Cost was over $13,000 for 5 units. Initially we felt satisfied with the original install. Since then it has been downhill. Within a year we had one of our units stop working. All systems sent a technician to our house. Their initial charge was 260/hr. We required refilling of our refrigerant. They had to do this every year. Also during this time we had two units stop working and required replacing parts. Each of these service came with a $275/hr service cost. At one time we were told we needed to replace an entire unit that was going to cost $5,000. This was the last straw. I went to another contractor who replaced all our units and has placed in his original contract that any further repair or maintenance would be no charge (which I feel any quality contractor should do if they feel they do quality work). During these replacement of units I found out that we had a slow leak and is the reason for replacing the refrigerant each year which makes since. Sad that All systems didn't figure this out but that would also mean they would have to admit they improperly installed the units the first time. All in all we gave All Systems over $15,000 and in the end we had to redue the entire project. I would not recommend using them at any time. Also as a side note one time when we had our unit serviced they sent over subcontractors who knew so little about these units that for an hour and half they had to watch youtube videos to figure out the problem. They obviously didn't find the issue and All Systems had to send another technician.

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The company was prompt in responding to the request and supplied all the information necessary for us top review the equipment. Replies were prompt and clear. The equipment was obtained quickly and the installation which took most of one day was performed well with no mess and the contractors doing a neat and good job within the scope of their quote.