
Schumacher & Farley Plumbing & Heating Corp
About us
Financing available. Additional Email - [email protected]. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.
Business highlights
Services we offer
Cesspool service, Commercial Plumbing, Complete Replacement or Repairs of your Gas Heating Equipment, Drain Cleaning, Including House Drains & Kitchen Sinks. Also, Installations and new construction, Repiping, Stoppages Electrically Cleared, Water Mains & Sewers Repaired or Replaced, null
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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77% | ||
0% | ||
15% | ||
8% | ||
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Tech came out and charged 250.00 dollar fee to come out on the weekend and 125.00 diagnostic fee. This was fair. He said the price of he thermo couple was 200.00 and the price of the gas valve was 400 dollars. In my opinion 1000.00 dollars to just change a thermo couple and gas valve was way over priced as the price to replace a thermo couple and gas valve is not worth 650 dollars. I feel I was ripped off on the price of the service to replace the parts.
After a few days, after more internet search, I realized they over-charged me for this service. I emailed the company and someone called and explained that they billed me incorrectly for blockage clearance and camera inspection and promised a refund. He said the cost of camera inspection would be $400. I also mentioned about the footage from the camera inspection. Again, he said they would be sent in a couple days.
After another few days, I realized it was billed $530 for the service which the man said would cost about $400. I called and I guess a manager explained to me that the man quote a range. I asked when the footage would be sent, and she said a couple days.
The reason I hired them was to find out what is clogging the sewer line and present a list of options going forward. I have received nothing but a hefty charge. On their invoice, it says "customer service is our #1 focus" and the Yelp reviews mention reasonable charge. None of it is true with my experience.Will never use them again, and the Angies List reviews confirmed my experience. Wish I had checked them out earlier. Avoid!
When the plumber showed up, only my wife was home. The plumber wouldn't believe that the leak was coming from both the drain *and* the riser (incoming pipe). True, when things are dry, it does take a few minutes to saturate things before the water starts to flow through the living room ceiling. But it will start flowing in a few minutes. Trust us; we know!
Instead, impatient, he flushed the toilet -- which also leaks -- and determined that was the only problem since the leak didn't start till the toilet was flushed. Well, now we're getting nowhere.
Then he said he couldn't commit to an estimate until he could actually see how messed up things are behind the walls. He said punching a hole in our wall would cost $380. We understand a company may not be able to commit to an estimate without seeing the whole problem, but then don't charge for an estimate! So in effect we paid $89 for an estimate of receiving an estimate. Thanks for nothing.
Today the company called to see if we wanted their services. I tried to explain that we weren't happy since we hadn’t received the estimate we paid for. The polite woman on the phone only wanted to know whether or not we wanted them to come back. Needless to say, we don't.
Licensing
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