Diebolt Woodworks

everything was done as asked. Always was kept informed as to what was going to be done and if I had any questions. Eric made suggestions of better ideas for the kitchen as for lightning and tile which made my kitchen look even better than I could imagine. The office is wonderful with new cabinets. Breakfast room with new window is so much brighter, new drywall and paint. Dining room is totally beautiful. The new flooring has everyone who visit love it. We are more than pleased with the quality of workmanship done and the professionalism of Eric and his help. Every day things were cleaned up before leaving for the day. Big plus to me.

Eric is a true professional who knows his craft. He knew exactly what we wanted and built that beautiful addition. Even the building inspector commented that "Eric knows his stuff". We are very happy with his attention to detail and the high quality of his work. We highly recommend him for your next project. Five stars out of five.

Coming up with a very creative solution for repair and restoration of deteriorated siding and sill beam surrounding the perimeter of a very old and historic church. Did an excellent job with superior workmanship to maintain the character and appearance. His design construction also helped deflect rain and moisture away from the building to prevent future deterioration and preserve for another century or two.

Wonderful. Eric was very meticulous, thorough, and responsible. The entire kitchen was gutted. It is amazing what you discover when you have a blank slate. We had black mold behind the dishwasher , trails for the mice to get in behind the sink. It was a mess. Eric made sure it was all done right and up to code, which you don't realize how many code changes there are in 20 years, which is how long in was the last time we did something to the kitchen..We were away for 3 weeks while he took charge of all the other contractors. His partner Jason is also very good. You can trust the two of them to do a fantastic job. We are very happy!!

Eric's estimate was thorough and incorporated pricing alternatives for options in the work that we discussed during his initial walkthrough. He was very customer-focused and helpful with suggestions. His work was organized, prompt and completely addressed what needed to be done with an outstanding level of craftsmanship. He responded immediately to report of a condition that had not been apparent during a final review of the work. Eric is a craftsman. He knows the materials and the techniques to do the job the way it should be done to more than satisfy the customer. That's my story and I'll be sticking to it!

Project went well. Eric is very detail oriented. He provides detailed quotes which explictly list all work to be done. If unexpected things pop up, Eric will create an additional work order with the costs and job details spelled out. You will not have issues with Eric regarding what was said or implied during the estimating and planning process. Very clean operation using floor masking and dust/dirt control measures. Cleans up every night before leaves. We only had 2-3 nights where the toilet in the remodel room wasn't available. Always reviews any small changes and/or fixture placements before undertaking them. Eric and his crew are personable, which is an important consideration when you will have someone basically living with you for 4-5 weeks. Always on time. Well organized. We have used Diebolt Woodworks for two other projects in which we were very pleased.We highly recommend Diebolt Woodworks.

Eric arrived on time. He completed the work efficiently and it looked great!

better than expected. i went with the highest price on the estimate but got way more than from them than expected, went beyond what i think others would do.

It went great!! I was able to help a wee bit and learned a lot and the end result was so much better than the original plan with the other guy. Eric really knows what he’s doing and just gets the job done.

It went vvery Well. Eric visited and assed the work to be done. I had the aluminum material (from when the house was built) and he took it to his shop to form the piece needed.

The work Eric did was excellent. The cedar clapboard siding was installed beautifully, with attention to detail. The windows are great, and the porch came out beautifully, with nice finishing touches such as giving the porch-posts a slightly raised base, to prevent them from sitting in contact with moisture, and straightening out the old fascia, to prevent it from looking like it's sagging. Needless to say, we're very pleased with the outcome.

Any advice you can give us would be appreciated on our
situation with Eric Diebolt.  If not, just make a note of it if not
already that he?s not a nice guy and mediocre at best except for his
woodworking abilities which are pretty good.  Long story short, Eric was
not very nice to most of you directly or at your employees at our house. 
All of us living here saw it but didn?t want to get in the middle of his
attitude.  He was always pleasant to us and always answered my phone calls
for status updates or issue resolution.
 
Things started going downhill when Eric stained our floor
and tried to match it.  Before I could approve it (or say it didn?t match
the rest of our floor) he put a urethane coat on it.  After hearing that
Jason (Works for Eric) even said that it looked bad I confronted Eric and told
him to just leave it alone and I would fix it myself.  I didn?t want to
make it worse by having him keep trying.  I told him not to beat himself
up that staining and finishing is just not his forte?.
 
He never recovered from this situation.  When almost
all of the work that was contracted was done he was finished.  I was
waiting for a spice rack and hardware for the island to come in so Eric said he
would finish installing that and move our double oven over a 1/16? when it all
arrived.  I paid him his final check the last week of January..  For
Ferguson?s sake, I paid him $12,750 for the entire project on time and in
full. 
 
Mid-February, the spice rack and hardware came in.  I
called Eric.  He called back a week later and said he had decided he was
not going to finish anything and added a few very unpleasant comments about
everything including the fact that I didn?t let him pick all of the contractors
for the job.  Very unpleasant comments about Buffalo Granite, Warning
Electric and Precision Flooring especially.  I told him we were stuck with
an unfinished kitchen and asked him to put his feelings aside and finish the
job.  He said to call him after Easter and he would give me one day to get
it done.  After no returned calls I finally got him to answer my
call.  He said ?I am not coming back, don?t care about your project any
longer?.  I asked him if he knew a contractor to help with the few
leftover items, he said ?No, I don?t care about that?.
 
Any way I can put this information out in the public would
be great so other customers don?t have to run into this would be great. 
If not, at least I know all of you know about it.  If you know of anyone
that can help me move the double ovens over I think I can figure out how to
install the hardware on our beautiful island.  Not sure about the spice
rack but I will figure it out.
 
 
7868 Ellicott Road
West Falls, NY
 
 
 
Thanks,
 
Matt Gudorf
President, Chief Managing Officer
Office: 716-260-1695  Cell: 716-545-7950

I've used Eric since 1999.  He is a genius problem solver.  Everything is always done perfectly and on time.  I can't say enough good things about him.  He has fixed my two of my porches, saved my basement from flooding, fixed my beloved Italian pantry, built a pool house, built a ramp, put in a walk in bathtub, rebuilt my Florida room, etc. etc.