
Crown Construction Inc
About us
Additional contacts: Jeffrey Fredrickson, EPA Lead-Safe Certified Firm, Certified Aging-in-Place Specialists; Certified Green Professional. Additional DBA - Crown Construction Properties LLC.
Business highlights
Services we offer
Additions, All interior / exterior remodeling, Basements, Baths, Custom home building, Decks, Handyman, Kitchens, Offices, Porches, Restoration, Roofing, Siding, Sunrooms, Windows
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
9% | ||
7% | ||
7% | ||
4% |
"[Member Name Removed] and Titiz... Thank you for the opportunity to work with you once again in your home. It is always a pleasure."
"[Member Name Removed]... thank you for your positive comments. I'll be sure to pass along your concern about the clean up. We appreciate the feedback. It was a pleasure working for you. Thank you for placing your trust in Crown Construction. Joanne Sterling Crown Construction 607-844-3993"
"Thank you, [Member Name Removed] for your kind words. It was a pleasure working for you and with you. God bless, Joanne Sterling Crown Construction 607-844-3993"
"Thank you [Member Name Removed] for taking the time to give us a review!!"
"Thank you [Member Name Removed] for your kind words!!"
"Thank you [Member Name Removed] for taking the time to give us this review! It was a privilege to work for you!"
"Thank you [Member Name Removed]!!"
"Thank you [Member Name Removed]! Looking forward to starting your bathroom!"
"Thank you [Member Name Removed], you have a beautiful home!"
"Thank you [Member Name Removed] for awarding my company with your trust and this contract!!"
"I have just talked to [Member Name Removed], as I highly respect her as a fellow business owner, Neighbor, and a past customer. [Member Name Removed] wrote this review in August of 2018 and I never saw it as I was not in the habit of looking at reviews on line. In October of 2018 I met with [Member Name Removed] and her husband at her request, along with the Project Consultant and our Production Manager. From that meeting we were able to resolve her issues and take care of the nagging details that to date were not finished. I agree with her assessment that our communication was poor, clean up was not complete, and our responsiveness to the issues on the job was not acceptable. During this time period I had transitioned to a new Production Manager, who was still learning the Crown system. Compound that with a fore man that we had promoted from lead carpenter who did not make the transition successfully. (After a couple of jobs he asked to be relieved of his fore man duties and shortly there after left our company). No excuses, I told [Member Name Removed] I take full responsibility for my companies performance, and for putting a foreman on her job that did not meet our standards of communication. In talking to [Member Name Removed] today I learned that one of the entrance doors was sticking and that one of the Gutter seams had a leak in it. [Member Name Removed] and I agreed that i would send our Handy Man out to take care of these issues. After this is accomplished I believe [Member Name Removed] will say that our quality was good on this job. [Member Name Removed] did say in our conversation that " I know Crown's quality is excellent". We had previously worked on her home 5 different times with great success. We just really disappointed her with our process and lack of communication on this one. (breaking my heart of course!). Sincerely, Jeff Fredrickson, Owner, Crown Construction"
"Thank you, [Member Name Removed], for your kind words. It is always a pleasure reconnecting with you folks."
"[Member Name Removed]... it was a pleasure being of service to you both. Working on older homes can be a challenge, no doubt. But it's always a benefit - updating windows and doors. Those windows/doors should serve you well during this upcoming winter. Thank you for taking the time to complete this review. Will look forward to hearing from you in the future."
"Please accept our apologies for any misunderstanding between the initial phone call and the actual job. As you indicated in your review, your home did experience major ice dams. Our notes indicate your ice dam was four feet deep and several inches thick. It took our two-man crew several hours to get through the ice that had been requested to be removed and for that you did get charged accordingly. The ballpark cost initially given to you was based on what we had experienced with other roofs, which were less involved. The amount of ice build up on your roof was completely unforeseen. The disclaimer you had signed explained that there is a risk involved with these types of jobs. However, we are totally unaware of the amount of damage you described in regard to your roof. After speaking to our Roofing Superintendent, he would like to take a look at your roof once it's walkable (spring 2016) to assess any damage. Again, we are sorry for any misunderstanding."
"It is such a blessing to help our parents whenever possible. We were thankful to be a part of that with our handyman service. Thank you for sharing."
I would only go to them for handyman services as their estimates for larger projects are always 2X other estimates.
"Thank you [Member name removed] for your feedback. We have since changed our policy on the handyman services wherein we do not charge the credit card prior to completion of the job. We appreciate your input. As far as our pricing being "two times" more than the other quotes you had gotten, we are very competitive with our pricing with like companies. Of course, the independent contractor will be less due to the size of the respective company. However, Crown Construction has a team of second-to-none craftsmen that are specialized to the type of project requested. We have addressed issues many times over for customers that the original contractor is no longer in business and consequently, unable to honor any warranties. And frankly, that is why so many in the area choose Crown Construction. Thank you again for your feedback."
"We are thankful it all worked out wonderfully as well. Our handyman, Kevin, is great and very responsive to customers' needs. Thank you for the feedback."
Some highlights:
- We reused the high-end kitchen cabinets that the previous owner had installed. Crown took them out and reinstalled them better than ever.
- We had an inspiration about how to finish one room with a built out ledge all the way around it. The new idea was smoothly incorporated into the finished product, and it looks great.
- Communication was reliable and consistent.
- Scheduling and negotiating with the trades (electric and plumbing) was smooth and without incident.
- The job came in on time and a bit less than we anticipated.
If you're not into playing the general contractor yourself, I highly recommend Crown!
"Thank you for taking the time to post such a glowing assessment of your project. We certainly appreciate the feedback. Each job is unique and we are thankful that you are pleased with the final results. Enjoy!"
After having them redo our much outdated kitchen, we had them back to redo our laundry room. I was out of town, and my husband gave the foreman our key to come and go when needed and remake our new room. When I came home, I was so pleased with their work!!! I would NEVER hire another firm to do anything in our home now. They meet all expectations and then some!!
Love, love, love them.....
"Thank you for your kind words. It certainly has been our pleasure working with you once again. We wish you absolute enjoyment in that new kitchen and laundry room."
"Thank you for your comments. Appreciate the feedback."
"Thank you for your encouraging feedback. We sure do appreciate it."
"Thank you, [member name removed], for your positive feedback. We appreciate your kind words for Kevin; he does a great job with our handyman service. Thanks again."
"Thank you for your positive feedback. Very much appreciated."
"Thank you for your kind words, which are very much appreciated. We truly believe our crews are second to none. At the end of each job, we send out surveys to our customers and their comments verify exactly what you have confirmed. Again, thank you."
"We have appreciated the trust you've placed in Crown Construction time and time again. Thank you for your vote of confidence."
Licensing
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