Sew On-Sew Forth Inc

Sewing Machine Repair

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
2.3
value
3.0
professionalism
2.3
responsiveness
2.3
punctuality
3.0
Showing 1-3 of 3 reviews

Kathy S.
10/2013
1.0
sewing machine repair
  + -1 more
There were other incidents like money owed me and an unreturned item I lent the "president"! She refused to take any of my phone calls or answer my e-mails, very professional. Yet, she thought it best to call a friend of mine, complain and lie to her about me. I've been in the shop several times when the "president" was bullying one of her employees to the point of tears in front of anyone who was in the shop. I was nearly hit one time when she got mad and throw a stapler at someone. I purchased software from them and no one local knows how to train you on it, so you end up waiting and paying a lot more money (like over $200 each seminar) for someone to come from out of town to put on these training classes and part of that time is use trying to sell you something else instead of teaching the software you already have. It is NEVER the "president's" fault for anything! The DRAMA in this shop at times is unbearable! Don't be fooled!
Description of Work: I was promised in exchange for bringing in my machine to the shop for use in a demonstration, because the "president" screwed up and didn't order the upgrade needed for the store machine - that they would tune-up and clean my machine - free of charge! When I got the call my machine was done, picked it up, got it home and took it out of the case - my machine was filthy - never cleaned. I even kept the towel I used to clean it with myself and showed my husband how bad it was. When I e-mailed the "president" I never heard back from her!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


John T.
10/2012
1.0
sewing machine repair
  + -1 more
i was advised the time would be one week, maximum 10 days to service. After two weeks I called and was advised it would be another week. As this was just short of Labor Day I called today and was advised now that they needed another week to complete this work. It was obvious they had not even looked at the sewing machine. They are Singer authorized service representatives. I went to pick this up and obtain my deposit back having lost all confidence in the firm. This now was 80 miles of total driving distance to make two trips and still not have the machine serviced. I di not bother to tell her that as she showed little interest. My cost for that alone is $40.00 at current costs to buy gas and service autos. Begrudgingly the owner ? manager ? threw (yes, really threw) the $25 deposit I gave to her back upon whih I advised her that she or the company had lied to me just one time too many. With that she led me to the door and told me "she would get even with me." Really she said that!
Description of Work: Repair and service of Singer Sewing Machine.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$25

Caroline M.
09/2012
5.0
sewing machine repair
  + -1 more
A plus from start to finish.............cannot say enough
Description of Work: I took my after another repair center told me it could not be repaired. Not only did they fix it, the machine sews better than when I first bought it. They gave me an estimate when the machine came in and told me what was they thought was wrong with the machine. They took their time and did an exceptional job. They explained what they did and gave me back the old parts, without even asking. They took a lot of time with me and were very patient when I asked a million questions. I cannot recommend them highly enough. I will definitely go back, perhaps to buy some fabrics or supplys. They are wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    6152 Transit Rd, Depew, NY 14043

    www.mainfactory.com

    Licensing

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    Service Categories

    Sewing Machine Repair

    FAQ

    Sew On-Sew Forth Inc is currently rated 2.3 overall out of 5.
    No, Sew On-Sew Forth Inc does not offer free project estimates.
    No, Sew On-Sew Forth Inc does not offer eco-friendly accreditations.
    No, Sew On-Sew Forth Inc does not offer a senior discount.
    No, Sew On-Sew Forth Inc does not offer emergency services.
    No, Sew On-Sew Forth Inc does not offer warranties.

    Contact information

    6152 Transit Rd, Depew, NY 14043

    www.mainfactory.com