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Majestic Pools & Spas

Swimming Pool Covers Installation and Replacement, Sauna - Install, Sauna Repair,

About us

Majestic Pools has been building inground pools for over forty years. We are the largest inground pool builder in Western New York, with over 5,000 pools built. We own our own 70,000 square foot facility, 0n eight acres with two full-size indoor pools, warehouses, store, and a service area strictly for pools and related equipment. We have been at this location for 40 years. Pools, spas and related equipment is our only business. Over 75% of our pools are built in five days or less. We have over 100 pieces of equipment and trucks that are geared for efficient installations and service. This is more than all other inground companies in Western New York, combined. We have free computerized water analysis. The majority of our materials are made in the United States. We stock everything listed in our brochures. We have the largest inventory in Western New York. Majestic Pools is a Factory Authorized Service Center for almost all of the products that we carry.

Reviews
1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Showing 1-2 of 2 reviews
BRAD B.
Jan 2025
1.0
$10,000
It's my own fault!! I should have read all their dismal reviews.. Don't be fooled by a couple good reviews.. They are clearly fakes.. This is a terrible company, that cares NOTHING about their customers once they collect the final payment. Bought a new Cal-Spa hot tub. I went there for that brand.. I will be contacting Cal-Spa to complain to them directly. This is a TERRIBLE dealer. Rude, condescending, ignorant, manager returned my calls and emails. Honestly if he spoke to me that way in person, I probably would have been arrested for what I would have done to him... STAY CLEAR!! You have been warned!!

Dawn B.
Sep 2024
1.0
$3,300
They never completed the job. Came September 1 to install a new heater. The electric was to be completed the next day and we have not been able to reach any since. They never return calls. At this point I’m disputing the payment until the job is complete we have not been able to heat the pool to use it. Now we are getting ready to close it and still have no heater.

Kathleen P.
Jun 2013
1.0
$5,000
The sales person was very nice and seemed to want to please his customers. I was able  to contact him in my hours of despair.
I asked him to consider in the contract to open the pool since they would be tearing out the liner. The two men that opened the pool caused nothing but havoc. The left my yard filled with garbage. and pool supplies . When I called to complain Majestic said thats what they do.
They never clean the pipes ans things involved, I don't have all the technical lingo. It later on caused more problem and we had to get a new heater. They never backwashed air was not getting trough and another plumber had to be called. I do have  picturesnof this mess.
The men that installed the liner were very good and did a good job.
The end result was that they treated us with disrespect and I would not recommend them to anyone. They wanted us to accept
work that was poorly done and the owners would not call us back during this ordeal. 
 Thank you for this opportunity to express myself and still hope for better times. I just feel if you can't be curtious when your spending $5000.00

Ron M.
May 2012
4.0
Yes, I recommend this pro
$30
I was waited on right away and they had the knowledge necessary to help me.

Lynne S.
Feb 2011
5.0
Yes, I recommend this pro
$20,000
Very upfront and offered a great package, the pool guys were great. I also though tthe concrete guys were amazing, our concrete is beautiful. Keep everything near and cleaned up their mess.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Majestic Pools & Spas is currently rated 1.0 overall out of 5.
No, Majestic Pools & Spas does not offer free project estimates.
No, Majestic Pools & Spas does not offer eco-friendly accreditations.
No, Majestic Pools & Spas does not offer a senior discount.
No, Majestic Pools & Spas does not offer emergency services.
No, Majestic Pools & Spas does not offer warranties.

Contact Information

4401 Transit Rd, Depew, NY 14043

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