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Country Suburban Heating & AC

With Angi since August 2010

3.4

(22) Verified Reviews

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Description

We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis....

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Prime Heating and Air, LLC

5.0

(100) Verified Reviews

Prime Heating and Air, LLC

2016-2020 Super Service Winners! Owner Duane Carr has worked in the HVAC industry since graduating from Thaddeus Stevens State College of Technology in 1997. Duane started Prime Heating and Air Conditioning to provide Syracuse and the CNY Region with a local, independently owned HVAC company that earns the trust of its customers by doing quality work at reasonable prices. With Duane's commitment to family and community, he's built his business to include his two brothers, Neal and Eric, to provide outstanding service and local community support.

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Verified Reviews

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A few reviews for this pro…

1.0

12/26/2020

I was told their rates were $89.95 for first 30 minutes of diagnostics, then up from there. Tech went to my rental to check a furnace. He was there for 28 minutes (I have him entering and leaving on time stamped surveillance cameras). They billed me for 32 minutes (just long enough to get the higher rate). In that time, the tech pulled off the furnace cover, took out 4 screws, looked around, and l...

DESCRIPTION OF WORK
Shady Business

CATEGORY heating & air conditioning/hvac

1.0

08/06/2020

Do not give them your business! They don't give you accurate pricing, do not call back, and are very unprofessional! On June 8th, I had someone come to service my air conditioning and furnace. Went great, the tech was very kind and punctual. There was an issue with two of my ac vents in the master bedroom that needed to be replaced which was something I knew I needed. The tech did mention it would...

DESCRIPTION OF WORK
Unico lines replaces (2 air ducts in master bedroom)

CATEGORY heating & air conditioning/hvac,air duct cleaning

1.0

11/28/2018

The job took a very long time and it was not done right. They pulled a over hanging roof off with the truck when pulling in the driveway and tried to fix it without telling me. The heat has not worked right since it was installed and has leaked many times. I had to call dozens of times to have this fixed and many times no one would show up or if they did it does not get fixed properly. I have had ...

DESCRIPTION OF WORK
Two new wall hung high efficiency boilers

CATEGORY heating & air conditioning/hvac

5.0

07/28/2018

Each time I've called Country Suburban for either maintenance checkup, or problems with the airconditioner, I always received prompt service. I had an appontment for duct cleaning and a couple weeks before that date my very old airconditioner started malfunctioning and subsequently stopped working. Steve came on a Wednesday to provide an estimate, and three days later, on a Saturday the airconditi...

DESCRIPTION OF WORK
Replace an outdoor central airconditioner unit, And Duct cleaning

CATEGORY heating & air conditioning/hvac,air duct cleaning

5.0

05/15/2017

They are very professional. They did exactly what we wanted. I asked for something extra and they gave it to me with no problems. They had both units installed with one day, which included the large condenser outside. Every time they came in the house they removed their shoes. Once a year they would come back to clean and refresh everything at nominal charge.

DESCRIPTION OF WORK
They installed slim jim air conditioning units.

CATEGORY heating & air conditioning/hvac

Services Offered

Heating, air conditioning & air duct cleaning

Services Not Offered

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General Information
Free Estimates
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Payment Options
Financing Available
Emergency Service
No
Warranties
No