GreenPro Cleaning & Restoration

Here is another scam of being pressured into putting down $1000 deposit so I can "get on the calendar". Since Green Pro was the first merchant I spoke with I didn't realize their estimate was at least two (2) times more expensive than any other contractor. They presented themselves as reputable and told me how they had done so much work with Sandy victims but now I realize that his customers are the real victims of Green Pro. It started on Saturday, March 1st, 2014. A representative by the name of Andreas came to inspect my attic in order to provide an estimate for insulation. They quoted the work to require removal of old insulation ($1200), spraying anti-microbial treatment ($950) and installation of 1160 square feet R-19 batted insulation ($3200) for a total of $5,350. After negotiating the price by removing spray treatment I was able to get their price down to $4200 or pay $3700 cash as part of a "manager's special" as per Mike, president. Andreas also said that I am eligible for 3-day corporate return policy on my deposit with no questions asked. On Sunday I spoke to a friend who works in construction that informed me the price was simply too high. Come Monday I obtained additional estimates for the same work that included R-30 batted insulation by two (2) other companies who both quoted the job at $1400. I then called and left a message with GreenPro stating I wanted a refund. I never received a call back and tried again on Tuesday where I spoke to Mike. Let me say he turned out to be a snake with a forked tongue telling me that I would always be eligible to get my money back even after the 3 days. He continued to insist that I should shop around and that he would match any competitor's price. Mike told me that he wanted Andreas to come back out to the house so he could negotiate a better price in person which I was willing to entertain. They re-quoted the job to include R-30 batted insulation this time for $4000 without spray and $4800 with spray. I said again that I wanted my money back. It was a week later that I spoke with Mike and informed him again my deposit was still not returned back to my credit card. He continued to argue how he was providing the best price for the job and that other vendors were not offering the same level of quality he was offering. I told Mike I was going with spray insulation in my attic and I just wanted my money back. Another week goes by and again I spoke to Mike who told me that he only does refunds on Friday and that in order for him to return my money I had to provide estimates from other competitors. It was at that time I knew he was never going to return my money. I filed a claim with my credit card company. My credit card company found their decision in my favor but after Mike rebutted the decision I'm back to litigating this in small claims court. In sum, Mike was just telling me what I wanted to hear so that he could buy some time. I've recently contacted Mike again

They were great. They gave a straigforward price with no hidden fees, came out quickly and did a great job.

When you use them ask for Frank .On time explain what was going on .

Technician very professional , knowledgeable and friendly. He was very careful in my home and left the house very clean and neat. I feel I received excellent service for an exceptional price.

They were the first to respond to my request and provide an estimate, and they got the work done with no problems.

Very thorough, on time and neat.

Explain everything that he was doing. Answered questions reference to charges other company quoted. Did not try to do additional work that was not needed.

Very responsive.

prompt and courteous

Dino hte service person was personable and professional.

good people

Dino's called the morning to confirm and was exactly on time. He explained the entire process and showed me each phase of the job. He was professional and very friendly. There were no hidden fees and he cleaned up after each vent to had serviced. I have already recommended GreenPro to several colleagues and Erik Todd has hired the service to clean his home's air ducts. Great job!!