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Harrington Builders

Founded 1999 • With Angi since January 2013

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

4557 Rte 305

Cuba, NY 14727

Description

Harrington Builders is a locally owned and operated general building contractor. We will build new structures such as homes, garages, additions and pole barns or will remodel your existing home. We are also a steel and shingle roof installation company.Our service area coverage east to west is

Verified Reviews

A few reviews for this pro...
1.0

04/17/2013


Kevin K.

I called to inquire about this minor repair. I didn't need an estimate, just wanted him to do it. When I gave him my address, he asked if he had been there before. I told him he had given me a major roof project estimate a year or more ago. Since he was the high bidder, I immediately excluded him, but kept his business magnet on my refrigerator solely because he seemed to be a pleasant person. I told him not only was he not the lowest bid, but that I found out shortly afterwards that my niece's husband had done roofing in the past, and was out of work. That guy gave me a great price and did the work. I also told Matt I had kept his number and just wanted him to do the work. Matt's reply was that his policy is that if he ever gives someone a bid, and does not get the job, he will never bid on any project at that person's residence again. Whether that's a way to do business or not is not my issue. But he added, "But in this case I will make an exception." This was approximately 11:30 a.m. He said he would be over between 2 and 2:30. By 3 he had not shown. I called him again to ask if he had forgotten. He did not answer and I left a voice mail, asking him to let me know what was going on. After a while it dawned on me what he was doing. My assumption was that he was "getting back at me" for not giving him previous work. After 3:30 I once again had to call. Again he wouldn't answer and I left another message, asking him to call. He has never called back. This was an atrocious experience. His mean-spirited, vindictive and unprofessional behavior was a shock, especially to one who previously taught customer service at a local university. I will never call him again, nor recommend him to anyone. Matt also operates under the name Southern Tier Roofing.

Description of Work
The service was supposed to be a very minor leak repair on my roof. Matt Harrington did not show up for what I perceived to be a vindictive reason.

Category roofing

Service Provider Response

This review was a surprise to our company and I guess a little damaging as we havnt done much business through angies list. While a few things that kevin said are true, most are grossly twisted. He is correct that we bid a small roof project for him and did not get the job which is ok. And he is also correct saying that he hired a family member to do the work. The part that was left out was that after we gave him the original quote, he asked if we would do the job for cash rather than check and cut out "uncle sam" as he put it. I aid no. We are fully insured with general liability and workmans comp and thus cant afford to take such short cuts. And we also don't evade taxes. So the job went to his family. Again that is fine. But the uninsured family member he hired must not done the job correctly or why did he call me back less than a year later to fix an admitted leak? When we first bid the work I remembered that kevin was out on disability I believe and kinda felt like he might have gotten the raw deal and did agree to look at the leak. But as we were headed there I remembered the "deal" he wanted on the first job and decided that we would not get involved. I am not willing to put myself or my very good local reputation in jeopardy because someone else wants to circumvent the law. And I also should have returned his call to tell him that but he obviously figured it out. Unfortunately he felt the need to twist the story a touch. Lesson : Don't lie about someone or they might start telling the truth about you Kevin . My 300+ references speak for themselves

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    New homes, additions, pole barns, garages, camps, steel or shingle roofs, siding, windows and doors, deck building, kitchen and bathroom remodeling, flooring, insulation, electrical, plumbing, & gutter installation

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Harrington Builders

    How is Harrington Builders overall rated?

    Harrington Builders is currently rated 1 overall out of 5.

    What days are Harrington Builders open?

    Harrington Builders is open:

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does Harrington Builders provide

    Harrington Builders accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Harrington Builders offer free estimates?

    Yes, Harrington Builders offers free project estimates.

    Does Harrington Builders offer eco-friendly accreditations?

    No, Harrington Builders does not offer eco-friendly accreditations.

    Does Harrington Builders offer emergency services?

    Yes, Harrington Builders offers emergency services.

    Are warranties offered by Harrington Builders?

    Yes, Harrington Builders offers warranties.

    What services does Harrington Builders offer?

    Harrington Builders offers the following services: New homes, additions, pole barns, garages, camps, steel or shingle roofs, siding, windows and doors, deck building, kitchen and bathroom remodeling, flooring, insulation, electrical, plumbing, & gutter installation