Approved Pro
Exclusive Testing Labs, Inc.
Asbestos Testing, Toxic Lead Testing, Toxic Lead Service,
About us
Exclusive Testing Labs Inc. is a full service testing and abatement/remediation company specializing in asbestos, lead based paint, mold and indoor air quality. Since 1990, we have been an industry leader in affordable environmental testing and hazard removal, servicing Westchester County and all 5 Boroughs in New York City. Our belief is that customer service is not only the experience that we deliver, but the promises that we keep and our ability to follow through with each and every customer. We offer a wide array of analytical testing services to investigate potential hazards in and around your home. At Exclusive Testing Labs we pride ourselves on our rapid response, quick turnaround times with testing results, and innovative-cost effective solutions to meet your needs. Let us be your environmental company.
Business highlights
Se habla espanol
35 years of experience
Services we offer
Abatement, Environmental Consultation, NYC HPD/DOH Violation Removal, Remediation, Testing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.541 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 15% | ||
| 5% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 41 reviews
Patricia L.
Jun 2019
I chose this company initially because of their fine record of service to many clients since 1990. After working with Anthony, the owner, I soon realized why they earned that praise. As a client I felt respected immediately. Anthony took my concerns seriously and gave me the time to discuss the issues so I could benefit from his expertise and feel secure in my decisions. He not only provided the services I needed but went out of his way to research free resources I could pursue to find other solutions on my own, if need be. By being knowledgeable, practical, cost conscious , and honest to a fault, Anthony engendered trust in his approach to my problems. Working with him and his team gave me complete confidence to proceed with his recommendations. If I have further work to be done, I will turn to Anthony and his company in as my consultants of choice!
Response from Exclusive Testing Labs, Inc.
"Thank you for the great review customer service is everything to us!"
Nora N.
Mar 2019
Do not hire them. Armondo made false promise after false promise. He was also very difficult to deal with and extremely unprofessional. He hung up on us, guaranteed our results many times but it s been over 4 weeks and we still don t have them. Save yourself the anguish and do not hire this company.
Response from Exclusive Testing Labs, Inc.
"Thank you for your honest review. We are very sorry for the poor customer service, lack of communication, and lack of decorum. We strive to provide excellent customer service to each of our clients and we failed you. The lack of clear communication, empathy and understanding that you received is inexcusable. Upon hearing about your poor experience with our company, the management team stepped in, that sales person is no longer with us. I hope that our team was now able to clarify the testing and reporting process and provide you with the attentive customer service and support that you, and everyone of customers deserve."
Angeles M.
Feb 2018
Reliable and professional.
Response from Exclusive Testing Labs, Inc.
"Thank you for the wonderful review"
Megan S.
May 2017
Asbestos Testing
They were prompt, professional and reasonably priced. Everyone was so nice from Anthony who did the onsite estimate and actual abatement to the girls in the office. Exclusive labs made the process stress free!
Response from Exclusive Testing Labs, Inc.
"Thank you so much for the review customer service is our number one goal"
Anderson C.
Apr 2017
Asbestos Testing
.
Peter P.
Apr 2017
Very fast and efficient.
Response from Exclusive Testing Labs, Inc.
"Thank you for the great review customer service is everything to us!"
Daryl J.
Dec 2016
Everybody was very nice from the owner, the office rep and the technician all were full of knowledge and answered all questions. They made me feel real comfortable. Especially since I have never dealt with mold specialist in the pass.
Antornette C.
Oct 2016
Asbestos Testing
ETL was very professional from the initial call to the end result. The customer service was top notch advising of the entire process step by step.
Jayant R.
Oct 2016
They did a very good job. They came in timely fashion. The gave me my report which helped my family move in quickly
Neil C.
Sep 2016
Professional, friendly and attentive. Eager to answer and explain any questions or concerns. I would recommend their services in a heartbeat.
Jose S.
Sep 2016
Laura the field test technician was prompt, professional any very knowlgable. Alexis the customer service rep was polite efficient and thourogh. ETL will be my preferred air quality testing company go forward. Jose Santiago, Facility Manager
Response from Exclusive Testing Labs, Inc.
"Thank you for The great review we really appreciate it"
James S.
Sep 2016
Professional, prompt and excellent!
Julie J.
Jun 2016
Asbestos Testing
Everyone working in that office was great. From the first call to a hundred questions of concern, they were all patient and very knowledgeable.
Steven C.
Jun 2016
They were extremely responsive and economical. Only issue, and I heard it secondhand, was there was some confusion when they arrived. We were expecting one service person to do both tests but there were actually two different people testing. Not a big deal but that was just a half of a star.
Robert R.
May 2016
Professional. We had a lot of questions after the test was positive and they were answered promptly and authoritatively. We would recommend their services.
Matt T.
May 2016
Toxic Lead Testing
.
Michael L.
Apr 2016
Prompt efficient service.. Mary was very helpful and communication regarding the work was excellent.
Olympia D.
Oct 2015
We were trying to ascertain if there was mold growing in a vacant house following a flood that occurred a year ago. The ETL technician was friendly and very cooperative. The Marketing Director, Mary was especially helpful and cleared up a few issues of concern. Their report was thorough and well prepared. I was very pleased with their professionalism and promptness all for a reasonable price.
Diana K.
Oct 2015
Asbestos Testing
Good job done. They were on time and flexibe
Marek S.
Aug 2015
Toxic Lead Testing
Prompt response and fallow up, great service, reasonable pricing and support.
Response from Exclusive Testing Labs, Inc.
"Thanks Marek for the 5 Star rating!!"
William C.
Aug 2015
Timely, fair ,
Response from Exclusive Testing Labs, Inc.
"William, thanks for the great review!"
Thomas B.
Jul 2015
Very satisfactory
Response from Exclusive Testing Labs, Inc.
"Thank you"
Karen A.
Jul 2015
Asbestos Testing
The staff was courteous and very prompt in their response. The testing results were provided in less than 48 hours.
Response from Exclusive Testing Labs, Inc.
"Karen, it was great working with you too! Thanks for choosing us!!"
Kurt K.
Jun 2015
The crew were great. Respectful and thorough.
Response from Exclusive Testing Labs, Inc.
"Thank you for the 5 star review!!"
Maria L.
Jun 2015
Fast results!
Response from Exclusive Testing Labs, Inc.
"Thank you for your review"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Exclusive Testing Labs, Inc. is currently rated 4.5 overall out of 5.
Exclusive Testing Labs, Inc. accepts the following forms of payment: CreditCard
Yes, Exclusive Testing Labs, Inc. offers free project estimates.
No, Exclusive Testing Labs, Inc. does not offer eco-friendly accreditations.
No, Exclusive Testing Labs, Inc. does not offer a senior discount.
No, Exclusive Testing Labs, Inc. does not offer emergency services.
No, Exclusive Testing Labs, Inc. does not offer warranties.