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EMPIRE CARPET & FLOOR CARE

About us

One call does it all! Company Information: Family business since 1995, 90% of our business is referral service. We have been satisfying the Putnam& Westchester customers for many years and we developed reputation as a company with superior craftsmanship and integrity.

Business highlights

30 years of experience

Services we offer

Core service: Carpet and upholstery cleaning Tile installation, Kitchen and Bath handy man service., Tile stripping and waxing. Hard wood floor refinishing or installation. Interior wall Painting, cleaning and sealing

Reviews
4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%
Showing 1-5 of 5 reviews
Henry C.
Mar 2016
4.0
Yes, I recommend this pro
unknown

Lela W.
Apr 2014
5.0
Yes, I recommend this pro
$6,400
unknown

Kathy S.
Jan 2014
2.0
$2,300
I should have known as soon as he grabbed the signed contract out of my hand saying, "You can't cancel" to put a stop to it. But we were moving in and we needed the work done before that move in date. 
The guys who showed up and no identification and took offense that I asked for it. Then from there we went to the fact that they didn't have the equipment to cut the runner. When the finally did the runner, the rug was mis cut on the top landing so it didn't come together properly and there was and is a tear in the carpet at the corner.  At the end of the day they asked for a check and I said no because a) the work wasn't done properly and b) it was agreed this would be a credit card transaction.  I wanted the work on the landing redone.  That night they called and when I refused to release the cc number, screamed at me and called me names.  Finally it was agreed that they'd try and fix the landing. It looks shoddy, but we were moving in on Friday.  I decided to give them a check because I didn't trust them with my cc #  It makes me uncomfortable to even write this review. They  know where I live.
DON'T GO NEAR THESE GUYS

Margaret K.
Sep 2013
5.0
Yes, I recommend this pro
$2,000
Very efficient, work was done in designated timeframe. Work was perfect.

KATHY M.
Mar 2011
5.0
Yes, I recommend this pro
$900
I tried different stores and they only put the carpet in and didn?t move furniture. But Empire Carpet moved furniture which was a big deal. I just know that they are really big company. I probably am going to call them for flooring and window treatments. The work went great overall. One of the reasons why chose them was because they have A+ rating with Better Business Bureau. They came and showed different carpets and different colors. They did the job really fast. I was happy with that.
Response from EMPIRE CARPET & FLOOR CARE
",SORRY, NOT THIS COMPANY HAS PERFORMED THIS WORK"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

EMPIRE CARPET & FLOOR CARE is currently rated 4.2 overall out of 5.

No, EMPIRE CARPET & FLOOR CARE does not offer free project estimates.

No, EMPIRE CARPET & FLOOR CARE does not offer eco-friendly accreditations.

No, EMPIRE CARPET & FLOOR CARE does not offer a senior discount.

No, EMPIRE CARPET & FLOOR CARE does not offer emergency services.

No, EMPIRE CARPET & FLOOR CARE does not offer warranties.