Reviews
3.01 Reviews
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Emily C.
Jan 2010
Auto Inspections, Auto Service
Overall it went fine. I went to Monro because I had coupons for both the oil change and inspection and they were both honored. I brought my car in at 11AM and was told it would take one hour, it took about 90 minutes. My car checked out fine and they did not try to sell me additional unnecessary repairs. Two items to note: a tire rotation was included with the oil change, and I asked them to leave the front tires on the front since they are newer and have better traction in the snow. They said that was no problem, but as I was watching through the window I saw them moving the front tires to the back. I walked into the garage and asked them again not to switch the tires, and they put them back for me no problem. But if I had not been watching I would not have been able to do that. The second is that my cabin air filter is long overdue for being replaced, and the only reason it wasn't replaced at my last oil change is that it was out of stock. I fully expected them to replace it but they never mentioned it. As I was in a hurry and got my car back 30 min. later than expected, I did not mention it, but it makes me wonder how carefully they were checking everything. Overall the experience was fine, the price was reasonable, and they were courteous. I would not have a problem returning but will continue to look for a better place for my regular oil changes.
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FAQ
Monro Muffler Brake & Service is currently rated 3.0 overall out of 5.
No, Monro Muffler Brake & Service does not offer free project estimates.
No, Monro Muffler Brake & Service does not offer eco-friendly accreditations.
No, Monro Muffler Brake & Service does not offer a senior discount.
No, Monro Muffler Brake & Service does not offer emergency services.
No, Monro Muffler Brake & Service does not offer warranties.