JB Smith Heating & Air Conditioning LLC

JB Smith was recommended to me by my driveway contractor. He said, and quot;not the cheapest, but the bestand quot;. I had already gotten several quotes but decided to give them a call. Scott came promptly. He measured the living space and did a heat loss calculation to determine the size of the furnace and ducts. The ducts needed replacing because the existing furnace was ancient, inefficient, and designed to deliver much hotter air through smaller ducts that modern furnaces. The JB Smith quote was the lowest, in part because Scott determined that I did not need to add costly additional return registers. I accepted and the work was started on the day it was promised to start with a crew of 3 and was finished the next morning . The highlight of their work for me is that they responded to my concern about limited headroom in front of the stairs by changing the duct work to increase headroom without compromising the needed airflow. I'm 6'1 and didn't want to duck under ducts. At one point a duct pipe was just a little off level, not bad, good enough to pass, but their installer said, and quot;don't like it', and so he twisted and turned the joints repeatedly making it a few degrees better each twist, likewise good enough, but he didn't stop til it was perfect, and quot;professional prideand quot; he whispered. And so that's my summary, 'and quot;professional prideand quot; is worth the price.

The tech, Chuck, was right on time to start the installation. The water and furnace were turned off. He had the old tank out in no time and the new tank was put in place. The outlet with zone valve was cut and soldered in place, as well as the inlet piping. The rest of the plumbing to the water tank was hooked up and the wiring for the new zone valve was done next. The water and furnace was turned back on. Chuck verified that there were no leaks and that the system recognized the call for heat to the new zone. Chuck explained how the system works. I thought that everything was done in a thorough and professional manner. The work site was left in a clean state and all debris was removed. I would not hesitate to recommend Chuck and JB Smith.

The technicians were punctual, knowledgeable and friendly. The company offered several options ( new parts or new furnace ) and called with follow up information or estimation within 2 hours of initial diagnostics. When my furnace stopped working the emergency technician brought electric heaters to my house. The new furnace installation was completed in half a day.