Upstate Water Systems

The company arrived at the job site earier than was scheduled. Had to wait for tank to be installed, before they could start doing their work. Once tank installation was complete, started doing the water/electric lines extensions. Started covering lines before any water pressure was applied to see if there were any leaks. This was not good !  Anyway, once job was complete and all were paid, I returned to Richmond, Va. , thinkiing everything as all right. Three days later, I received a call from NY, stating the tenants were out of water, so I made a trip back to NY, to try and find out what was wrong after I had spent close to $5000 !! I hired another individual to dig up the water line from the tank to the house and it was then that we found the ruptured water line. If we (Upstate) had checked the water lines under pressure before all of this work had been done, we would have found the problem and saved me money as well as making two different trips to NY.

They were my original water people three years ago when I bought my house and then I just had a big upgrade to my system so I have had work done on and off for the last couple of months.  They are very dependable and reasonable.  There are no surprises.  Comparing price, I called all the other major national ones, their prices were way higher than what I got done by this company.