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Tool Time Home Improvements

General Remodeling, Kitchen and Bath Remodeling, Basement Remodeling,

About us

Tool Time Home Improvements is your trusted home improvement, remodeling, and home repair contractor, serving the Suffolk and Nassau county area with many years of experience. We are prompt, professional, and reliable, with an emphasis on excellent customer service. Call us today to see why we come so highly recommended!

Business highlights

26 years of trusted experience

Services we offer

Brick, stone, carpentry, concrete, decks, porches, water, fire & smoke damage, doors, drywall, plaster, electrical, laminate, wood & stone floor repair, insulation, painting, power washing, asphalt shingle roof, siding, exterior trim, ceramic & porcelain tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-20 of 20 reviews

Dan M.
07/2022
5.0
chimney caps, home remodeling
  + 0 more
Stop your contractor search immediately and call Bernard at Tool Time! We added a basement bathroom and could not be happier with the entire process from start to finish. Bernard gave me a more than fair quote and started the job right on time, as scheduled. The communication among us and Bernard was clear and concise. But the best part of the process was the execution of his employees, Lambert and Julian. These guys are the real deal! They're respectful of the property, communicate wonderfully every step of the way, worked tirelessly until the job was done to perfection. I cannot stress enough how amazing this process was from start to finish. CALL TOOL TIME NOW...you will not be disappointed. I can't wait to start the next project with Bernard!
Description of Work: Added basement bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle J.
07/2020
5.0
house painters, interior painters
  + 0 more
The estimate was professional.
Description of Work: Painting.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert G.
01/2020
5.0
home remodeling
  + -1 more
They provided a good estimate and he was accommodating with scheduling. Also, he also very nice and polite
Description of Work: Build a kitchen pantry with sliding doors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth R.
04/2019
1.0
drywall, remodeling
  + 0 more
Worst contractor I ever dealt with. They were the highest price of all the bids I got but they had good reviews, so we tried our luck. Messy workers, took much longer then it should have. They were poorly equipped and borrowed tools from me to finish the job. They made multiple mistakes and when asked to fix them all I got was excuses. When the work wasn't right they became terrible to deal with. WE negotiated a discount and tried to get someone in to fix what they did but no one would touch the mess, they all wanted to rip out all the dry wall and start over. We couldn't do the work again so we are living with terrible seems, crooked joints, lumpy walls, and an AC duct that they crushed and doesn't flow much air at all. We will have to open up some of the mistakes to make them right, but we just couldn't do it now.
Description of Work: Install, tape and finish drywall.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Response from Tool Time Home Improvements
[Member Name Removed] is an insurance Adjuster and deals with contractors all the time. When we got to Ken’s house it was already under construction . We sheet rock his attic space with approximately 30 boards of sheet rock with tape spackle primer and paint. When it came time to pay at the end of the job [Member Name Removed] flipped out saying the walls were wavy as he put a 4 foot level on the walls to check the 70-year-old structure. Then he took a halogen light up against the wall to look for Divet and imperfection. I’ve never seen a customer do this before. After the job was 100% complete [Member Name Removed] didn’t want to pay me so I took $1000 off the price of the sheet rock job just to get out of there. This guy right from the beginning had no intentions of paying us at the end. I’ve been in construction for over 40 years and I’ll probably do another 10 more years of my life. This is not how I run my business according to [Member Name Removed]. I told [Member Name Removed] if there’s something wrong with the walls hire another contractor and I will pay the difference, I guess other contractors went to the house and they couldn’t fix something they couldn’t see. I love my business and I love what I do it’s customers like this that make me want to retire soon.

David J.
04/2019
5.0
home remodeling, remodeling
  + 0 more
Very good. They are very quick at finishing the job .
Description of Work: They remodeled the bathroom eliminated sheetrock. Removed the vanity and removed all sheetrock and tile on wall and floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

David E.
04/2019
5.0
replacement windows, remodeling, home remodeling
  + 1 more
Excellent work
Description of Work: Remodel the bathroom, remove radiator, replace window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Michael H.
03/2019
5.0
home remodeling
  + -1 more
It went great. They came in and did a fantastic job. I am pleased with their work.
Description of Work: burst pipe in his bathroom ceiling and re-removed his ceiling and re-tiled it and put a light in the fan back in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph R.
03/2019
5.0
ceramic tile, closet systems, drywall, electrician, flooring contractor, plumbing, remodeling, replacement windows, home remodeling, interior painters, doors, basement remodeling
  + 10 more
So after a long search for a good contractor I went with Bernard and his team. I wanted to expand a 1/2 bathroom that I had, expand my tiny half closet, and refinish my basement. Everything looked like it was from the 60s and it was very dark. The bathroom was extremely tiny where it just barely fit a toilet and vanity. Bernard was very knowledgable and easy to talk too. He was always ready to help answer any questions I had either through text messages or phone calls. We sketched out the plan of how I wanted the bathroom designed, and then he gave me a list of materials I needed to buy. His men were definitely professionals in their trade (plumbing, electrical, tiling, etc). I watched each day as things progressed and they really took pride in their work to make things look perfect. Lampert one of the main workers was there just about everyday and he too was able to explain why I needed certain things or how things worked. Each of the workers helped give me some other ideas as the project continued through. They were there everyday at 7 am except for Sundays and had all my work done in 2 weeks and a half. I was very pleased and would definitely hire Bernard and team again for future projects. I'm very happy with how everything came out. I would definitely recommend them to anyone looking for renovations.
Description of Work: Bathroom, Closet, and Basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doreen G.
02/2019
5.0
ceramic tile, flooring contractor, insulation, plumbing, woodworking, interior painters
  + 4 more
They were wonderful! Bernard and his two workers were the BEST! Efficient and professional. Cleaned up as if they were never here! Love my bathroom and would absolutely recommend and use again. You will be very pleased when choosing this business!
Description of Work: bathroom ceiling and flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lenette F.
02/2019
5.0
remodeling
  + -1 more
It was excellent.
Description of Work: Refinished basement and bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Roasanne E.
02/2019
5.0
decks, flooring contractor, remodeling, basement remodeling
  + 2 more
Very good. Everything wa done on time. Any problems, they fix right away. Definitely would highly recommend them. Price was fair.
Description of Work: They did a lot of work. It was my son's house. They moved the whole staircase, finished basement. worked on the deck, stairs going up to the deck, re-did floors. They did a lot of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene S.
02/2019
5.0
drywall, remodeling, house painters, interior painters
  + 2 more
They were outstanding. The best. The most reliable, honest, hard working people I have ever had a pleasure of working with. Very fair. I will never use anybody else.
Description of Work: Home construction. Sheet rocking, painting. They did everything. Tile work, masonry work, flooring,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
02/2019
5.0
remodeling, doors, patios
  + 1 more
Pretty good job. They did everything they were supposed to do. I was satisfied with the whole job. Worked well. Price was fair. On time. Workers were very nice people.
Description of Work: Replaced front door, did my back patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher D.
03/2017
5.0
drywall, electrician, insulation, plumbing, remodeling, siding, pavers, gravel, woodworking, doors
  + 7 more
Throughout the process, Bernard and his crew were professional and courteous. They addressed any of the concerns that I raised. They showed pride in the quality of their work. Bernard had initially believed the job would take 3 weeks. Despite finding additional damage that was not known until the project progressed, the team still finished on schedule. Bernard even had a cleaning crew come in on the final day to clean all of the dust that was generated from removing the tile floor. I would highly recommend Tool Time Home Improvements and plan to use them again myself for future projects.
Description of Work: I am extremely happy with the service and quality of work from Bernard and his team at Tool Time Home Improvements. In December 2016, we found that the previous homeowners had hidden extensive termite damage along the back of our home. I had numerous contractors evaluate the damage. Most were not able to provide an estimate and did not instill confidence about how they could fix it. Bernard was completely different. He immediately began identifying the actions that would be required in order to restore structural integrity. He was able to provide a written estimate before leaving. The amount of work was extensive. The house was jacked in sections from the basement in order to replace the entire back wall sill plate. New beams were added and sistered to existing beams. In order to do this, my paver patio was removed along the back wall. Inside the house, the tile floor was removed and areas of the subfloor were replaced. The wall and windows of my kitchen dining area were completely reframed. Electrical and plumbing work was required during the repair. Two bathrooms had to be partially dismantled and restored. New sliders and a new back door were installed. A new engineered vinyl plank floor was installed in place of the old tile floor. Intricate molding was replaced. New baseboard covers were added. All of the sheetrock cracks from the termite damage and jacking were repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47,300

Jeff C.
01/2017
5.0
remodeling
  + -1 more
Perfectly. Very professional. cleaned up everything. Looks like new.
Description of Work: Replace crumbling sheetrock. Replaced, and painted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom G.
11/2016
5.0
interior painters, replacement windows, gutter repair, plumbing, hardscaping, woodworking, basement remodeling, electrician, pavers, gravel, home remodeling, siding, remodeling
  + 10 more
Not only did he do the kitchen and bath, he refinished my whole basement - including mouldings, painting, electrical, plumbing, with a staircase and beautiful railings, added new windows and removed debris. Very clean worker and showed up on time. He did my driveway and paver stone and did my siding. He put on new gutters and leaders for me. He also provided financing, which was very critical for me. He had 0% financing with his company. They were early every day and the job turned into a wonderful experience with no problems. He was very professional and the guys loved doing the work. It was a very pleasant experience.
Description of Work: He did two bathrooms and a kitchen for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172,000

john P.
04/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Don D.
03/2015
4.0
drywall, remodeling, insulation, roofing, replacement windows
  + 3 more
We decided to work with Bernard on this job due to his honest approach to estimating cost and the pride he takes in his work. Due to prior homeowners not maintaining the home properly, we were faced with a signifiant amount of water and insect damage to one wall of our den (and possibly another wall in the same room). We engaged Tool Time Home Improvement to assess the extent of the damage, make all repairs and install an Anderson window where we had a mis-matched vinyl replacement. During the course of the job they: 1. Ripped the drywall within the room just enough to properly assess the extent of the damage (saving us costs). 2. Reframed certain parts of the wall that needed new structure. 3. Installed our matching Anderson window. 4. Re-hung shingles on the outside of the house after completing the window installation. 5. Installed new molding and created a custom piece to "join" the two windows (old and new) and make them appear as a single unit. 6. Insulated, re-rocked, taped and spackled the wall. 7. Explored additional wall to guage potential damage. They did so with minimal damage to the drywall and fixed it prior to finishing the job. As a result of their exploration, we decided it was not necessary to replace structure in the wall. Overall, our experience with Bernard was great. He and his crew were polite and efficient, clearly taking pride in a job well done. We would have scored them even higher overall had we not had initial miscommunication between the workers that were on the job. This was cleared up as soon as Bernard arrived, and we were both very happy with the overall result.
Description of Work: Repaired Carpenter Ant and water damage to wall of den. Installed new window to match existing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

william M.
01/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 4 window sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda M.
06/2014
5.0
remodeling
  + -1 more
Tool Time Home Improvements, Bernard (owner), is highly professional, he was very attentive as he listened to all my needs and made some suggestions, took his time to discuss and evaluate the job, then gave me an itemized contract. He was on the job every day, working, supplying the materials, making sure all our needs and his crews were met. The price of the job was accurate and discussed when we encountered unseen damage and Bernard quoted a price that he stuck to. Bernard’s' professionalism, knowledge of what needed to be done and the craftsmanship was and quot;OVER THE TOPand quot;! He prides himself in customer satisfaction taking his time and does not leave the job until you are 100% satisfied. I would definitely recommend Tool Time Home Improvements for your next project and any future ones! The job was kept clean as it took a few days, I was very impressed!!
Description of Work: I had a skylight in my foyer over my staircase that leaked down over my front door and it ruined the sheetrock, the framing and insulation all had to be replaced. There was molding over my front door that also warped and was replaced as well as the floor warped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    3 Glenmere Ct, Commack, NY 11725


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Kitchen and Bath Remodeling,
    Basement Remodeling,
    Finished Carpentry and Woodworking,
    Roofing,
    Wallpaper Removal,
    Unfinished Carpentry

    FAQ

    Tool Time Home Improvements is currently rated 4.7 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Tool Time Home Improvements accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Tool Time Home Improvements offers free project estimates.
    No, Tool Time Home Improvements does not offer eco-friendly accreditations.
    No, Tool Time Home Improvements does not offer a senior discount.
    No, Tool Time Home Improvements does not offer emergency services.
    Yes, Tool Time Home Improvements offers warranties.
    Tool Time Home Improvements offers the following services: Brick, stone, carpentry, concrete, decks, porches, water, fire & smoke damage, doors, drywall, plaster, electrical, laminate, wood & stone floor repair, insulation, painting, power washing, asphalt shingle roof, siding, exterior trim, ceramic & porcelain tile repair.

    Contact information

    3 Glenmere Ct, Commack, NY 11725


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day