1-800-GOT-JUNK? LLC

Fine, no problems

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They came within two hours of my call.  They gave the price and took away the furniture quickly.  They were very professional.

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My wife was here for the haulers to remove a rather small amount of refuse from our basement.  They looked at the refuse and estimated that it would be between 1/4 and 1/2 of a truck.  Once they started loading the truck, however, they said it would be more, and ended up charging for 5/6 of a truck, over $800 for a rather small amount of trash.  I don't believe that they should provide estimates that are so far off from the final result.  When I registered a complaint by email with the company, I received no response.   Although they otherwise did fine, work, I would not use these guys again.

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I felt Jack and his helper were very professional.  They offered to come the next day for  a discount but I couldn't reschedule.  They came a bit later than was originally planned but that wasn't a big issue.  The truck is small.  I had to pay for a full truck and then some for other items.  it wasn't that much stuff so I was disappointed that they couldn't get it all.  They claimed to give me a discount for more items but when i asked what the discount was there wasn't much of one so I didnt' let them take everything.  If you could get a dumpster and throw stuff out yourself that is way cheaper than doing it this way.  I didn't have a problem with Jack and I gave them what i thought was a generous tip, but the company overall is overrated.

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The people were very professional and friendly. They have a price list based on sq ft of space your items take up and that is how you are charged.  the system is pretty simple. they showed up in a timely fashion and moved everything quickly. I wish the  price could have been better, but understand the way they work. I would use the again if I were in a pinch.

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Called company to remove 22 cinder blocks, 17 scalloped bricks and 3-20 foot metal pipes from driveway where I had moved them( I didn't want to chance having their truck damage my new driveway). Provider arrived promptly, exactly when expected and within an hour and a half of my first calling them. Provider was extremely polite, professional, and friendly. I thought the price was very reasonable considering what was taken. The pipes had to be cut down as they were too long for the truck bed.(no extra charge for this). I will be using the company again.

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There were 2 guys who came out. They were very prompt and punctual and got everything done in about 30 minutes. The guys who came out were very pleasant and polite.

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My overall experience with this company exceeded my expectations. When I called the 1 800 number the representative was friendly helpful and accurately explained how the process worked. I was able to get services provided on the next day and was given a 2 hour window. When Jack and James arrived on schedule Jack told me that they would be able to disassemble the umbrella and remove all the pieces. He gave me a quote and within a half hour all my junk was gone. They were fast, they were neat and totally pleasant to work with I would use this service again and would request Jack and James since they made be feel so comfortable. Today when household services can be so unsatisfying it was a pleasant surprise to find I company that thrilled me!!

They were good and on time.

Came on time.