About us
College Point Plumbing and Sewer has been serving your plumbing and heating needs. Family owned and operated. We service most of New York and surrounding areas. Our office staff works together to better serve our customers and keep things running efficiently out in the field. Each of our trucks is fully stocked right from our location. Our friendly technicians are professionally trained and pride themselves on performing the highest quality job that could be considered the best in the business. To find and retain satisfied customers through competitive pricing, prompt courteous service after the sale, quality service and professionalism on the job. College Point Plumbing and Sewer will continue to educate ourselves to be the best that we can. We strive to be efficient with our time and materials. We will be accountable to our customers as well as each other. College Point Plumbing and Sewer will provide you with the service you expect and deserve. Rest assures when we work in your home or business we will only provide professional, courteous service. We will leave your home a clean environment, and you will not have to worry about any mess to clean up! We aim to please our clients, and provide prompt, courteous service. College Point Plumbing and Sewer provides 24 Hr-emergency Service. Give us a call, or email us and we'll tell you just how old fashioned we are!
Business highlights
Services we offer
AC Compressors, Air Conditioners, Air Ducts, Air Filters, Air Purifiers, Attic Fans, Backflow Preventers, Bathroom Fixtures, Bathtubs & Showers, Boilers, Boilers & Water Heaters, Catch Basins & Traps, Central Air Conditioning, Chemical Degreasers, Coils, Compressors ,Controls & Thermostats, Conversion Burners & Infiltrators, Coolers , Coolers & Refrigeration , Custom Heating & Air Conditioning ,Custom Plumbing & Heating, Dehumidifiers, Drain Traps, Drainage Systems, Energy Efficient Systems, Fan
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Discover
- MasterCard
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Filter reviews by service
May, 2011: called College point for furnace issue and 2 other minor leaks (to outside hose and on newly-installled bathroom fixture). They fixed the small leaks, took measurements of the the furnace pipe, and told us they would call us with an estimate and a date for the furnace repair. Excellent job on the 2 small leaks. $140 cash charged; paid that and $20 tip.
June, 2011: 2 weeks pass. We called College Point and were given a date for service call. The workmen do not show. When we called back, we spoke with a gentleman (prior calls had been with a lady). He reports he knows nothing about the service call requested. We are told to call back in the morning for a service call. When we called the next morning, we were told to call back. After three calls, we were told that the workman would come out to take measurements on the furnace and to address the 2 leaks. When he showed up, he took measurements on the furnace pipe and reported that the other measurements had been lost at the office. He inspected the other two leaks and evidence of a third leak on the second floor of the building, but reported "I don't have time to fix any of this today. Someone will come out here tomorrow or Friday." We informed him we were not available the next day, but could be around for Friday. We were told someone would call us. Of course, no one did, but we called again and weer told "I don't see why someone can't make it out there on Friday." We called again on Friday morning to confirm; again, we were someone would call us back and no one did. I called again at 10:00 am. The receptionist told me the workers would call me. I called her back at 11:30 when I hadn't heard anything, and requested the workman's cell phones so that I could find out when they were coming. She told me she could not do that, but would call me back. I thanked her profusely. This time, she actually did call me back just a few minutes later, to inform me that no one would be able to come at all that day. So here it is, close to noon on Friday, with 2 active leaks and no one to assist me; furthermore, it was only through my continued and aggressive pursuit of College Point that I had been informed no one was coming at all!!! Pretty unprofessional.
Licensing
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