About us
At Rooter-Man, customer satisfaction is our number one priority. We strive for perfection in our work as well as providing the best of service at affordable prices. Rooter-Man is a full service plumbing and drain cleaning company. We not only clean drains and sewers but we also video inspect sewer lines for a break, roots and other obstructions so you know what caused the line to back up. Sometimes a sewer line needs to be repaired we can do that as well. We repair and install: garbage disposals, tank-less water heaters, faucets, fixtures, water heaters, sump pumps, toilets, tubs and showers, drain pipes, broken pipes, outdoor hose spigots and much more. We guarantee all our plumbing jobs for one year on parts and labor. We charge by the job not the hour so you know what you are going to pay up front before we start the work.
Business highlights
Emergency services offered
15 years of experience
Services we offer
Commercial And Residential, Drain Clog or Blockage - Clear, Sewer Main - Clear
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.471 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 6% | ||
| 7% | ||
| 3% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 71 reviews
Amy C.
Aug 2025
Great service
Natalie P.
Oct 2024
Ramiro came on time assessed and completed the project without a couple hours by himself. He did a great job, was informative, and cleaned up after himself as he went. We are grateful for the fast service which prevented major plumbing problems.
Christine M.
Oct 2023
The service man was excellent-professional, clear in explaining the problem and the cost, personable, and honest. The cost was more than expected but it had to do with the policies of the company, not the service man. He was worked steadily and charged the companyâ s basic price.
Bob S.
Aug 2023
They returned my call promptly and showed up with a couple of hours. Explained what they would do and gave me a good estimate before they started and completed the clearing of my clogged drain line. Very pleased with the way things turned out and would recommend them to friends.
Mary P.
Jun 2023
He was pleasant, walked me through everything he did. Discussed costs beforehand. Showed up on time and took the time to make sure I was satisfied
Keira C.
Oct 2022
This company was able to come out the very day I had an issue. They were prompt and courteous. They tried really hard to clear my sewage line. Unfortunately, his drill bit broke and he was unable to get my drain clear. It is a 180 year old house so who knows what is blocking the drain. They recommended four companies immediately to help. I cannot thank this company enough for their kindness and prompt service. I highly recommend this company.
Mary S.
Sep 2022
Job well done
Steven M.
Sep 2021
The technician was Excellent. But The price they charge is ridiculous. 250 to snake a small bathroom sink is over the top. I really think these plumbers are charging outrageous prices to make up for losses due to the dumb virus. The job should have been no more than 175.00 not $321.00.
CAROL D.
Dec 2020
Project: clearing a sewer line. Fast response and excellent customer service. The guy did a great job thoroughly explaining what needed to be done and completing the work in a professional manner . He obviously knew what he was doing and how to communicate with customers.
Luke O.
Jul 2020
Rather expensive but by far the most professional plumbing job I have had done. I was very upfront and specific about my paricular concerns about clearing my line and my comments were noted and passed onto the owner who very thoroughly answered all of my questions after I had already made an appointment. My drain was completely cleared out and I was shown a video of the pipe with points of concern about damaged pipes.
John K.
Jul 2020
David was very professional and had a nice demeanor that made a bad occurrence a bit easier to take.
Matt S.
Jun 2020
I couldn t believe how easy it was to make the appointment and how quickly they came and did the job. Can t recommend using home advisor or this plumber highly enough.
Michael M.
May 2020
excellent service guy was very professional
David T.
Jan 2020
My kitchen sink backed up on Christmas Eve... plunging and clog solutions did NOT work. The day after Christmas, Rooter-Man was the only vendor who was able to send a technician. He showed up on time and determined that the clog was in a second trap way down the pipe in the basement. He was able to remove this vestige from a century ago, and replaced it with a new, straight PVC pipe section to prevent any future clogs. He also reconfigured the old elongated trap under the kitchen sink for better flow. I'm extremely satisfied with the work that he did to solve the problem and get my kitchen back to normal!
Christopher S.
Jan 2020
I had an urgent waste pipe clog. The office was able to send their tech Bill to me on short notice. He not only cleaned the clog, but helped me understand how to avoid issues in the future. When a second issue popped up a few days later, they took care of it. The office was prompt and helpful, calling a few days later to make sure everything was right. Best experience I've ever had with a plumbing company.
MaryEllen T.
Dec 2019
Bill was my plumber and he explained things and was very nice
Tony L.
Nov 2019
Very, very overpriced. In retrospect, I should have considered other quotes, but I was eager to get this simple kitchen clog cleared. Almost $350 for a 15 minute job.
Timothy G.
Oct 2019
Bill was very prompt and courteous.
Mary J.
Oct 2019
Tim Munk explained the problem and how to solve it. Helpful and friendly.
James C.
Jul 2019
Bill was great. Highly recommend him and Rooter Mon.
David B.
Apr 2019
Sewer Main Clearing
Great experience, difficult repair but tech stayed with it until problem was corrected.
Sam K.
Apr 2019
Money-minded and exploitative. Not courteous or service- oriented. Unfair pricing.
Jenifer M.
Feb 2019
More than I expected to pay for the services required. To come out to the middle of Albany and snake a shower drain was $322.00. Since my main concern was the toilet, he did snake it for free to prove that there were no issues which made me more accepting of the final bill.
Dan B.
Feb 2019
Bill from Rooter-Man did an excellent job and I would highly recommend Bill and Rooter-Man.
Caroline M.
Dec 2018
Prompt service. Very professional and friendly. Bill cleaned up his work area and left as if he had never been there, except now I no longer have a plumbing problem!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Rooter-Man is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 8:00 AM
Tuesday: 7:00 AM - 8:00 AM
Wednesday: 7:00 AM - 8:00 AM
Thursday: 7:00 AM - 8:00 AM
Friday: 7:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Rooter-Man accepts the following forms of payment: CreditCard
No, Rooter-Man does not offer free project estimates.
No, Rooter-Man does not offer eco-friendly accreditations.
No, Rooter-Man does not offer a senior discount.
Yes, Rooter-Man offers emergency services.
Yes, Rooter-Man offers warranties.