Rooter Man Plumbing & Drain logoApproved Pro
Approved Pro

Rooter Man Plumbing & Drain

Drain Cleaning, Sewer Cleaning, Water Heater Service,

About us

Rooter-Man of the Capital District has won Angie's List Super Service Award the last eight of the last nine years (2019,2017,2016,2015,2014,2013,2012,2011). That can only happen when you take customer service and technical expertise very seriously, like we do. If you need a sewer line snaked, a new faucet installed, a new water heater and most any other plumbing job tackled give us a call. We would be honored to provide you with the same high level of service that we have built a reputation for displaying. For friendly and professional plumbing service you can trust, call us at Rooter Man Plumbing and Drain. Call us today at 518-925-5490 to make an appointment.

Business highlights

Family owned & operated
Emergency services offered
45 years of experience

Services we offer

Drain and Sewer Inspection and Clearing, Sewer Cleaning, Drain Cleaning,Plumbing, Water Heaters, Water Softener Systems, Commercial Plumbing, Faucets, Fixtures, Garbage Disposals and More.

Services we don't offer

We do not pump septic tank nor do we work on well systems.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.5166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
7%
2
1%
1
6%

Filter reviews by service

Showing 1-25 of 166 reviews
Rebecca S.
Jan 2023
5.0
Plumbing
Yes, I recommend this pro
Tim was very professional, he works very efficiently, very sociable and quoted me a very reasonably price, he was very clean, very conscious on cleaning up every mess on the process and was very very professional.

Lou U.
Oct 2022
5.0
Plumbing
Yes, I recommend this pro
Tim was great explaining & quoting everything before working on it.
Response from Rooter Man Plumbing & Drain

"Thank you [Member Name Removed] for the review."


Kristine L.
Mar 2022
1.0
Plumbing
$43,500
They charge $435 to unclog a kitchen. sink drain. Totally ridiculous price for the service. I am a "loyal" person. I find a business and I stick with it. I own 3 homes and have lots of plumbing issues. I hope the $435 price gouge was worth it as it will be the last $1 they ever get from me. I will NEVER use them again and I hope no one else does either.
Response from Rooter Man Plumbing & Drain

"We offer great service and our technicians are outstanding and professional. I am not sure of all the circumstances for this particular job but we always give an upfront price before any work is started, so the customer can approve. Customers can see over 11 years of outstanding reviews and over 9 Angies List Super Service Awards."


Dave S.
Mar 2021
5.0
Drain Cleaning, Sewer Cleaning + 1 more
Yes, I recommend this pro
$56,000
Plumber was fast, efficient. Cleaned out main pipe to septic and confirmed septic was in perfect condition. Offered veterans discount. Left area fairly clean.
Response from Rooter Man Plumbing & Drain

"Thank you for the review [Member Name Removed]."


Dave S.
Feb 2021
5.0
Plumbing
Yes, I recommend this pro
$50,000
we had a problem in our downstairs bathroom. Rooter Man Plumbing & Drain was able to respond on the same day, within about two hours from my "Quote Request." Rooter Man cleared my clog and cleaned out the main pipes in less than an hour. A special commendation to Dave for his service and his expertise. He was also able to suggest some other options for a separate project I was considering. Also, Tammy was the most knowledgeable and professional "voice on the phone" I have heard in decades. She was clear and concise in her pitch and scheduling of a service. I haven't had that kind of service since I retired from the military twenty-five years ago.

Luke R.
Dec 2020
1.0
Plumbing
I didn't have them do any work and can't speak to the quality of their work. I only know they wanted $49 to come for an estimate.
Response from Rooter Man Plumbing & Drain

"We do charge a small service fee of $49 to come out a property."


Karen G.
Sep 2020
5.0
Plumbing
Yes, I recommend this pro
$24,900
Fine, faucet is working now.
Response from Rooter Man Plumbing & Drain

"Thank you for leaving a review for us. We love what we do!"


Dina A.
Aug 2020
5.0
Plumbing
Yes, I recommend this pro
$40,000
We had a prompt response and extremely knowledgable and professional service. We were impressed that Bill was able to fix our chronic kitchen sink drain problem that others have not been able to solve! He gave us pricing of a few options and explained each one. We would highly recommend and would definitely hire again!
Response from Rooter Man Plumbing & Drain

"Thank you for your review. We love to do what we do and make customers smile,"


Nancy F.
Aug 2020
5.0
Drain Pipe Installation
Yes, I recommend this pro
$80,000
Very well. Worker explained things to me before he did anything and he also capped a pipe for me.
Response from Rooter Man Plumbing & Drain

"We appreciate you taking a moment to review our company. Thank You!"


Viola I A.
Jun 2020
5.0
Plumbing
Yes, I recommend this pro
It went well. Very helpful.

Gary G.
Jun 2020
3.0
Plumbing, Drain Pipe Installation
$20,000
I don't often leave reviews, but I still feel taken advantage of by this company. Let me start by saying that the man who came to my house was very nice, professional, friendly, etc. That was not my issue. My issue is that they charge 49 dollars to come out (fully advertised) but still it puts you in a spot that once they give you a quote you have already "dumped" 49 dollars to get them there so you are more likely to say yes. The guy went down and informed me he had to cut through the drywall to get to the pipe, which I knew. I didn't have the right tool to do it and they came quickly. I figured how much could it cost to cut a 3x3 foot hole in my wall? Well, I found out. He quoted me 150.00 dollars. I knew that was a lot, but he said he was going to bill for 3/4 of an hour (45mins), but assured me it would "not take that long." I went down to the basement to watch and it took about 3 minutes. So here I was at 200.00 dollars and all that had actually been accomplished was a hole in my wall. He then quoted me the job and it was an additional 355.00 dollars. This is when I said "thanks, but no thanks." I tried to give a coupon of 25 dollars off "service," but was informed that he didn't actually perform a service. I guess charging me 150 dollars to cut drywall isn't considered a service. So 200.00+ dollars later I was left with a 3x3 hole in my drywall and had to call another plumber to finish the job (for half the price). Friendly service, prompt service, but couldn't help but feel I had been taken for a ride.
Response from Rooter Man Plumbing & Drain

"[Member Name Removed], We are sorry that you felt this [Member Information Removed] about the price. Please call the office at 518-925-5490 to discuss the situation and see about resolving the complaint. Thank you."


Diane H.
Feb 2020
5.0
Plumbing, Well and Pump Service
Yes, I recommend this pro
Great! Very professional
Response from Rooter Man Plumbing & Drain

"[Member Name Removed], Thank you for the review. Rooter Man"


Kathy C.
Oct 2019
4.0
Plumbing
The company was very responsive. They returned the call quickly and arrived on time. The plumber they sent was friendly and experienced. He laid out the options and cost to repair and replace the toilet. He did a good job. I agreed to have the toilet flange and shut off valve replaced as well - the plumber did a good job he worked quickly and I am glad to have the job done. However, when he was done he said I forgot to tell you we do not take the old toilet away - this would have influenced my decision to replace rather than repair. Also, my sink is still leaking he said he didn’t carry the faucet size and did not want to get into this because it was old. Also the price was very high - I don’t know if this is typical - but I wish I shopped around.

David K.
Oct 2019
5.0
Drain Cleaning, Plumbing
Yes, I recommend this pro
$40,000
The services were professionally performed. I believe the total price was high, given that both tasks were accomplished in one reasonably short visit, but I believe what I paid is the going rate.

Cindy B.
Aug 2019
3.0
Drain Cleaning, Plumbing
$35,000
The plumber was very nice but the charge for a simple repair was ridiculous. Physicians don’t charge this much!

Lawrence G.
Feb 2019
5.0
Plumbing
Yes, I recommend this pro
$70,000
Excellent.

Fran P.
Jan 2019
5.0
Water Heater Service, Plumbing
Yes, I recommend this pro
Awesome. Camera showed location of clog. Was able to snake from inside house and obliterate the clog outside
Response from Rooter Man Plumbing & Drain

"[Member Name Removed] Thank you for taking the time to review us. Rooter Man"


Michele C.
Dec 2018
5.0
Plumbing
Yes, I recommend this pro
My Father's toilet wasn't working properly. I contacted Rooter Man yesterday and David R was able to come this morning. He was friendly and professional. He installed a new toilet after clearly explaining all of our options and costs. This is the second time we used Rooter Man's services (Bill was the first technician who helped unclog a kitchen drain). I highly recommend them.

Ilissa H.
Nov 2018
5.0
Plumbing
Yes, I recommend this pro
It was AWESOME! I was able to make an immediate appointment. Bill C. let me know he was coming. He was on time, so friendly, solved the problem and even cleaned up the disgusingness! I would totally call them again!

Jan S.
Oct 2018
5.0
Plumbing
Yes, I recommend this pro
$40,000
Called in the morning with a badly clogged drain from an accidental spill of something that should never go down the drain. They were able to send someone that day. David was professional and very friendly. He got us out of a real mess. Would definitely use them again.

Roger P.
Sep 2018
5.0
Sewer Cleaning, Plumbing
Yes, I recommend this pro
$65,000
It was labor day and I was trying to get a plumber to help unclog my sewer line. Most of the places I called were telling me it would be 6 or 7 hours. When I called Rooter Man they told me it would be an hour. When Bill arrived he was courteous and considerate. He explained what he was doing, as he was doing it, and made sure I understood the costs before beginning the work. Bill was patient with my questions and very friendly. He fixed the clog, explained why it occurred, offered advice on how to prevent it from happening in the future and recommended some contractors that I could use for the longer term fix he recommended. Basically took a bad day and made it much better. I highly recommend Rooter Man.

Julye S.
Aug 2018
3.0
Plumbing
After $1,000 I still don't have good water pressure. Waaaay too expensive.
Response from Rooter Man Plumbing & Drain

"Thank you for your review. We appreciate you giving us good marks for professionslism, punctuality, and responsiveness."


Kathleen S.
Jul 2018
3.0
Plumbing
$21,000
When I called to schedule the appointment I was informed the service call was $49 and the tech would give me a price once the issue was assessed. The tech determined that the wall arm (a piece of PVC with a 90 degree bend in it, about 8 inches long) had been cut too short by the original installer and needed to be replaced. He then informed me that the cost would be $210 even though it was a very minor job and that he had no latitude to adjust the price. It was set by the office. He did waive the $49 service call fee but I was out $210 for a repair that took less than 10 minutes and needed a $3 piece of PVC. Very disappointing! Beware - this is a franchise.
Response from Rooter Man Plumbing & Drain

"[Member Name Removed]. Thank you for the response. I trust the work was done correctly and that your sink is draining properly. Rooter Man"


Volker J.
Apr 2018
5.0
Drain Cleaning, Plumbing
Yes, I recommend this pro
Excellent job. Came on time performed work as requested, drain cleared. Would definitely hire again.
Response from Rooter Man Plumbing & Drain

"Thank you [Member Name Removed] for your review and your business. Rooter Man"


James P.
Dec 2017
5.0
Plumbing
Yes, I recommend this pro
Excellent. They were fast and professional. The price seemed a bit high, but the work was good. I would call them again.
...
Showing 1-25 of 166

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rooter Man Plumbing & Drain is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 8:00 AM - 8:00 PM
Rooter Man Plumbing & Drain accepts the following forms of payment: Check, Visa, Discover, MasterCard
No, Rooter Man Plumbing & Drain does not offer free project estimates.
Yes, Rooter Man Plumbing & Drain offers eco-friendly accreditations.
No, Rooter Man Plumbing & Drain does not offer a senior discount.
Yes, Rooter Man Plumbing & Drain offers emergency services.
Yes, Rooter Man Plumbing & Drain offers warranties.
Rooter Man Plumbing & Drain offers the following services: Drain and Sewer Inspection and Clearing, Sewer Cleaning, Drain Cleaning,Plumbing, Water Heaters, Water Softener Systems, Commercial Plumbing, Faucets, Fixtures, Garbage Disposals and More.
We do not pump septic tank nor do we work on well systems.

Contact Information

641 Grooms Road, Clifton Park, NY 12065

Service Hours

Monday:8:00 AM - 8:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
Saturday:8:00 AM - 8:00 PM
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