Revelations Lawn Care

They did a great job with the lawn, but my 12 year old son said that one of the guys asked him if he had ever “done stuff” with a girl. He then told him that doing stuff with a guy was even more fun. I think the man’s name was Dan.

They did a great job.

We have service for mowing and that is Revelations Lawn Care.  He does do fertilizing but we don't use him, we use Chem lawn.  We never know when there coming so we don't know how to grade that.  We have some inclines and sometimes the mower leaves gouges. 

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I had a problem with lawn treatments being done with no notice as I could not mow the lawn immediately afterward. I called Dan several times before he returned my call and asked that he let me know 24 hours before each service so I could mow the lawn or take care of things I needed to take care of. Dan refused to do this as he said that he couldn't routinely do this for all his and quot;multitudeand quot; of customers. I asked him to e mail me and he refused. He argued with me about this and would not budge. I didn't think this was a major deal and did not ask for anything outlandish. In my opinion the customer service not acceptable.

I have recommended them to friends.

I have used Revelations LC since I built our home about 10 years ago. When we moved in the builder had someone hydro-seed the lawn about a week before we moved in during the hottest part of the summer. Needless to say no grass grew. I spoke to Dan and he suggested a plan to get the grass replanted. Since then we have had the nicest lawn in our neighborhood and am very disappointed we won't be able to use them anymore since we are moving.

Provider responded to message, agreed to come look at the problem, but never showed up, no follow up.

Unfortunately my experience with Revelations Lawn Care did not go well. When I spoke to Dan on the phone and arranged to meet with him for his initial quote I explained that I was looking for several services - services that on his website he claims to provide. I was seeking the convenience of one company to provide lawn fertilization/weed and pest control, do the routine maintainance of our lawn and surrounding areas (mow, trim, rake, mulch) and also to have repairs done to a broken sprinkler system. I was disappointed to learn during his visit that his company doesn't really fix sprinklers and that the person he would outsourc the work to is too busy. I asked about mowing and Dan provided a price which I accepted but didn't bother to ask about mulching and raking because I wasn't getting the feeling he really wanted to do that kind of work.
One area I did specifically ask about was the safety of the chemicals/herbicides/fertilizers around my pets. I have 2 dogs and 4 cats/3 cats that spend some days outside in the yard with me. I did not want a lawn program that would be harmful to my pets. Dan assured me he was an animal lover too, and has 4 cats of his own. He said the application was safe as long as I kept my pets off the lawn during the 24 hours immediately following application.
When you sign a lawn application contract with Dan he provides you with a list of the chemicals used and specific date ranges when the applications are to be done. Well, the time period for our 1st application came and went but no service was provided. I wasn't too concerned as I thought some recent rainy weather may have put him behind schedule but I called just to make sure we hadn't been overlooked. I called today (6/17/13) in the late morning and I was pleasantly surprised to see 2 men from Revelations pull up in front of my house shortly before 4:00 PM.
I quickly rounded up 1 of my 2 cats that was outside, brought in my dogs and my dogs toy that was laying in the middle of the lawn and watched from the kitchen window for my cat that was still outside. Because some of our yard is wooded I was pretty sure he was hiding nearby and out of harms way. While watching for my cat I was also able to watch as the application was applied. The product is a liquid spray and also pellets. These are broadcast by a mobile machine that one man stood on while riding around, similar to a Segway. While my yard is fairly large the area that is actually grass is very small, probably less than 1/6 acre, and it took all of 5 minutes for the application to be put down.
Not an hour before the men arrived I had scrubbed out my dogs small child-size plastic pool and filled it with clean water. The dogs slosh around in the water and even drink the water during the warmer months. The pool is just off the edge of the grass so imagine how shocked I was to watch the man on the segway-like machine zoom pass the pool spreading weed control and fertilizer right into the water!
Minutes later, the men picked up my garden hose and filled their machine with water. They filled 2 water tanks then threw the hose onto the ground and left. I thought I could still hear water so I immediately went outside and found our hose on the ground pumping water at a high rate, and I looked into the pool and could see pellets floating on top of the water.
Shocked is how I felt and I called Dan right away to tell him what I saw. I reached his voicemail so I left a message and he called me back almost immediately. When I explained to him what happened his responses were:
1 - We (Revelations) use the water of our customers to fill our equipment. and quot;We do that all the time.and quot; and quot;None of my other clients have ever raised this as a concern.and quot; I wonder how many of Dan's other clients even know they are providing gallons of water to fill his equipment? I wonder if Dan has ever considered that some of his customers might be on wells and that taking gallons of water from a well can be a problem? I wonder at almost $55 for about 5 minutes of work why Dan's company thinks it's okay take water from clients rather than the company pay for their own water? Perhaps because they just keep getting away with it.
2 - Regarding the water being left on and draining from the hose after his employees left; Dan didn't say much just that it shouldn't have happened.
3 - Regarding chemicals in the dogs pool - Dan said and quot;Mistakes happenand quot; and that if I can see pellets on the water than it must be the fertilizer and this posed no more harm to my pets than the and quot;nitrogen in the air we breathe.and quot; I wonder if Dan would be okay with a little Weed Control plus Fertilizer Application being mistakenly put in his cats' drinking water? Would he just chalk it up to and quot;mistakes happen?and quot; If his cat were to die could he be shrug it off to just a mistake? Now iImagine if that were a child's pool, perhaps your child's pool?
Dan reminded me that he has completed many certifications and attended much training to be able to work with pesticides. Certainly then he understands the potential harm pesticides pose and why accepting that and quot;mistakes happenand quot; is not acceptable in his line of business.
The outcome of my contacting Dan with my concerns was for him to tell me and quot;maybe we (Revelations Lawn Care) just can't meet your high standards and it would be best if we parted.and quot; I agree parting ways is the right outcome. However, if not poisoning pets and not taking water without atleast first asking permission are considered and quot;high standardsand quot; then what kind of service does Dan aspire to provide?

Called Dan to inquire about using his services. Dan promptly called back and explained that I lived just a bit too far for him to cover my property in an efficient manner. He did, however, remain on the phone for about twenty minutes and discussed my lawn care situation with me even though there was absolutely nothing in it for him. He was incredibly professional and provided me with valuable information that I can use to get my lawn to the place that I wnat it to be. I only wish that Revelations Lawn Care was closer to my home.

Their service has definitely helped my lawn. I didn't have any problems getting in touch with them for the service and they also offer discounts for the seasonal work. They are here when they say they will be and I've had no problems with them.

Previously I had topsoil brought in and had a lawn installed by hydroseeding. I got nothing but crabgrass and the company refused to even discuss the outcome. It's a shame people are allowed to get away with shoddy work. After the first year '11, with Revelations, the lawn looks great. The lawn is all uphill from here. April '12 they started the 6 months of lawn care. Dan offers personalized service and a full explanation of the procedures and applications. I can't be more satisfied. By the way, Revelations offers a full line of lawn services. www.revelationslawncare.com.

We sign up for a yearly contract which is about $300 a year. They come at regular intervals to put down weed killers and fertilizers. We started using them after they mailed an ad out to the general area a couple of years ago. We have had a good experience with them and we haven't had any problems. These people are very meticulous and will blow off the driveway which other companies do not do.