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About us
We are a husband and wife team. We have been in business for 7 yrs now and still growing strong.
Business highlights
20 years of experience
Services we offer
Commercial, Home Showings, Move In/Outs, New Construction, Residential
Amenities
Free Estimates
Yes
Reviews
3.98 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 25% | ||
| 0% | ||
| 13% | ||
| 13% |
Showing 1-8 of 8 reviews
William U.
Aug 2016
This is the third time that they came to do light housecleaning. Each time after they left we had to dust objects that they missed.
They were not very thorough to say the least. Today we told them what we wanted them to do but they abruptly stopped all work and left saying we were too fussy and they wanted to clean their way. Our requests are more than reasonable and as we are paying them, we felt that they should make an effort to do as we wish.
They were not very thorough to say the least. Today we told them what we wanted them to do but they abruptly stopped all work and left saying we were too fussy and they wanted to clean their way. Our requests are more than reasonable and as we are paying them, we felt that they should make an effort to do as we wish.
Response from Mrs Shine Cleaning Service
"We we're more then accommodating to your needs. However the things you asked us to do were not of our norm and scrubbing your grout on the bathroom floor on my hands and knees with a fingernail brush was not acceptable. We were there to clean your house no party prep. Let just say we weren't a good match for what you need. And if we did such a bad job as you stated why on earth would you have us return 3 times !!"
Joshua A.
Jan 2015
Overall they did a very good job, showed up on time, etc. There were however a few specific items we asked to be cleaned in the kitchen that we realized after they left never got done.
Tiffany O.
Sep 2014
unknown
Response from Mrs Shine Cleaning Service
"First i would like to send my apologies for putting you in a bad predicament for the weekend. That was not my intention. Looking back on the situation we should not have continued after the first deep cleaning due to the kind of cleaning you requested. That was not our normal routine and we truely at the time didn't have enough open space in our schedule, so your category of cleaning became very overwhelming. You guys are very nice people but I've learned from this experience, we just took on more then we could handle at the time thats all. Thank you for your review its defantly helpful."
Lynn J.
Sep 2014
The house is very clean when they are done.. (Sometimes items are not placed back where they were..this a minor issue)
Response from Mrs Shine Cleaning Service
"I think you have the wrong company. My company is located in New york"
Ally C.
Sep 2014
I had an absolutely awful experience with my previous cleaning service, so I was very cautious about hiring someone new. However, I've been super impressed with Brenda. She is prompt, reliable, and takes pride in her work. It's very obvious that she cares about her company's reputation and is a hard worker. They are very reasonably priced and accommodating. I have 2 dogs that need to be locked up, so I told Brenda that she didn't need to worry about cleaning that room. However, she offered to come while the dog walker was walking them and clean the spare bedroom. This was a very pleasant, unexpected bonus. I would highly recommend Mrs. Shine Cleaning Service.
Response from Mrs Shine Cleaning Service
"Thank you very much for taking the time out of your busy day tp write me a review. We are very happy you found us and gave us a chance.We are happy your happy. See you soon"
Suzanne C.
Aug 2014
unknown
Response from Mrs Shine Cleaning Service
"I'm sorry you had bad luck with us. Hopefully you found someone that makes you happy. Best of luck to ya"
Andrew T.
Dec 2013
NO issues.
Response from Mrs Shine Cleaning Service
"Thank You for your good review, I greatly appreciate it"
David B.
Nov 2011
We have her come out once in every couple of weeks. She is good all round. She is punctual, courteous and friendly. She does a good job. We are very impressed with her.
Response from Mrs Shine Cleaning Service
"Thank you so much for you complament. We look forward to seeing you every 2 wks and taking good care of your home. Thank you for being part of our Mrs. Shine's family. :)"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mrs Shine Cleaning Service is currently rated 3.9 overall out of 5.
Yes, Mrs Shine Cleaning Service offers free project estimates.
No, Mrs Shine Cleaning Service does not offer eco-friendly accreditations.
No, Mrs Shine Cleaning Service does not offer a senior discount.
No, Mrs Shine Cleaning Service does not offer emergency services.
No, Mrs Shine Cleaning Service does not offer warranties.