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Computer Answers

Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

Computer Answers offers various types of IT support services to businesses in the capital region, everything from pc and laptop repairs to network technical support, data recovery, and software support and development services.

Business highlights

Emergency services offered
25 years of experience

Services we offer

IT support, and much much more..., computer repair, data recovery, network setup and support, software development, virus removal, web design and development

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
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3
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1
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Showing 1-2 of 2 reviews
Paul H.
Sep 2020
1.0
NEVER go to Computer Answers. I was happily using Windows 7 but received warnings to use Windows 10 instead. I obediently went to Computer Answers to have Windows 10 installed. After several days waiting, I called and learned that they had wiped my hard drive clean and lost ALL my files. That was years and years of work: research files, articles and books in progress, family photos, etc. I am furious with their incompetence, and I will never go there again. I can never recover all that was lost. Now I have Windows 10 but no files to work on. .

Patricia K.
Oct 2015
1.0
Computer Answers built a new Gateway computer for me in 2013.  Since then I have had repeated problems with an error message "This copy of MS office is designed for institutional or corporate use...If this software was not purchased for corporate or institutional use it may be counterfeit...using counterfeit software exposes your computer to increased security risks including viruses...change product key."  
This has happened several times since I purchased my computer.  I initially was told I had a virus and to bring it in to be serviced...then I was told a totally different story by the owner that they purchase the software and install it to save me money. What?  I then found out that there is no record in their system of my purchase.  All I have is my cancelled check.  I initially had the computer installed in my home (for a fee) and was not given a receipt and I forgot to ask for one.  They wanted me to bring in the computer every time this error message showed up (eventually MS Office stops working).  It is happening again right now.  This is the 3rd or 4th time!  I need MS Office for my business!  I am disabled and cannot disconnect and reconnect the computer and repeatedly bring it to them for the same problem.  The owner finally had a tech come to the home and reinstall...but now the problem is happening again.  I will NEVER do business with them again.  Buyer Beware...be very aware.
Response from Computer Answers
"[Member Name Removed], I am terribly sorry about this mishap, please get in touch we will resolve it right away, this does happen time to time and its generally an easy fix. My appoligies."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Computer Answers is currently rated 1.0 overall out of 5.

Computer Answers accepts the following forms of payment: CreditCard

Yes, Computer Answers offers free project estimates.

No, Computer Answers does not offer eco-friendly accreditations.

No, Computer Answers does not offer a senior discount.

Yes, Computer Answers offers emergency services.

No, Computer Answers does not offer warranties.