Vincent's Handyman Service
About us
I am a sole proprietor and don't use any sub-contractors.
Business highlights
Services we offer
Carpentry, baths, decks and any other handyman needs, doors, kitchens, siding, windows
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 2% | ||
| 4% | ||
| 4% | ||
| 5% |
This is a family business to include Vince, his wife and son and additional helpers when necessary. It's a team and every task on my punch was completed professionally...like they were working on their own home.
A few weeks after installing the countertops he installed the backsplash and said he would come back in a couple days to finish the rest of his work. He never did. I called him multiple times and he never called back or answered. I couldn't even leave a voicemail because his voicemail box was full!
We also had to remove our cupboard above our stove to install a microwave. We also had to install lighting fixtures in the kitchen that were ordered. We also had to fix our backdoor. We also had to paint our bathrooms. Mr. Vincent knew about all of these projects when we first met with him.
Very unprofessional to leave a job unfinished and not respond to your customers. If he was "too busy" to finish his work he should have at least informed us and finished what he started- the wooden corbels.
Not to mention the work he did do for us, we experienced similar situations where he would not answer his phone for weeks at a time and not let us know when he was returning.
When Vincents' crew came to our house to start removing the existing roof there were only two workers. The "clean-up worker was to come over later in the day. They started by hanging tarps from the gutters. They did NOT use plywood for support under the tarps to protect the landscaping. A couple of hours into the removal of the old shingles, the tarps fell down from the weight of the shingles sliding on them. (And because they weren't secured properly.) Now for the completion of the front side of the roof, the old shingles and roofing paper were falling directly on the WHITE VINYL RAILINGS and our LANDSCAPING in the front of the house. The two workers finished about 7 pm that evening. The clean up guy never showed up...so THEY LEFT ALL THE DEBRIS ON THE PLANTS AND FRONT PORCH AND RAILINGS OVERNIGHT! the next morning, when they returned, They started replacing the shingles on the front roof. They assured me that the cleanup worker was coming to take care of the mess in front of the house. The cleanup worker arrived around 11:00 am. The contractor didn't bring a wheelbarrow with them. He used my wheelbarrow for a half dozen trips, and then stopped working after lunch. They told me a nail punctured the tire on my wheelbarrow, but they would replace it. Around 4:00-4:30 all three of them got into their cars and left. I thought they were going to get dinner, since all the debris was still in front of the house. They left for the night. I called the owner and sent him pictures. He apologized, and said it would be taken care of tomorrow. The next morning the two roofers arrived, and would not speak to me. They were upset because the owner called them and yelled at them. Then the two roofers proceeded to clean up the front of the house. They finished about 11:00 am. They then told me they were leaving for the day. The older roofer told me he promised his wife he would shampoo their carpets that day! The workers eventually finished the house roof and the garage roof on LABOR DAY (YES the holiday morning they were there banging on the roof at 8:00 am) After taking the previous Saturday off! (A warm 80 degree day!) The worker told me they didn't work weekends??? The owner called me as soon as the work was done to ask for payment... I asked him to reimburse me for the tire on the wheelbarrow. He said he would pick one up for me.. after texting him the size, and two more messages reminding him about the tire... I went out and purchased a tube myself for the tire. He then told me the new tire is in the back of his truck, he just didn't have time to drop it off. THIS IS MORE THAN A MONTH LATER!
I then noticed something was wrong with the drip edge installation on the garage roof. These "professional roofers" installed the drip edge behind the j-channel for the siding on the garage. Now any water the runs off of the side of the roof, or that gets blown in from the wind, will run behind the siding and get the wood wall of the garage wet. I attempted to contact Vincent (the owner), and asked him to come out and look at this problem, he ignored repeated texts and pictures I sent to him. I still haven't heard from him to date (03/30/2015)
I personally had to remove the siding from the top of the garage and reposition the j-channel to help divert the water from going behind the siding. I suffered a stroke previous to having the roof installed...(This was the reason I didn't do the work myself!), and now I had to climb a ladder to fix a problem that should have been taken care of by the contractor (who wouldn't return my calls!
My only complaint is of other angie's list members. Like many contractors who don't sub out work, understand that they book work as it comes in, so don't expect them to drop jobs just to suite your 24 hour demands.
Licensing
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