Hometown Heating & Air Conditioning

My mother was an existing customer and her heat went out. They say they have 24/7 emergency service.  After two phone calls Saturday night and 2 phone calls and an e-mail Sunday morning. They phoned back, were rude on the phone and said we would have to find someone else.  They left us without heat overnight only to tell us to find someone else in the morning.

Then moment they found out I called another HVAC company they stopped returning phone calls and told me they no longer could service the unit . The other company was recommended by the maker of my system . They were a certified dealer and repair company . I was so disappointed that I had trusted them to have integrity, only to find out they are dishonest. I feel betrayed that I recommended them and gave hem multiple referrals

I would recommend them.  I like them for their good customer service, and good prices.  They are very friendly.

Gave us an estimate, but we when with someone else.

Everything went well, but I found there price to be high. The rate is high because they charge a flat rate regardless of the work performed.

I had used Hometown Heating in the past for minor issues in my old home and they were always great. I called them once on a Sunday when my furnace wasn't working, and they came right out, fixed the problem and barely charged me anything. I recently bought a home, and they came out to check the current furnance. There were no major issues, except that it was the original and expensive to run. He gave me some suggestions and recommendations, and I inquired about installing new equipment. He told me he would write up an estimate and mail it out to me. I had the estimate in less than a week, and he presented a few different options. I called to talk it over with them, and they got right back to me to answer any questions I had. I can't say enough good things about this company. They are honest, hardworking, and very committed to providing the best service to their customers.