Burdick Automotive Group

The price was good, as was the trade-in offer, but that was really the only thing that went well. There were problems with the car that required fixing and the dealership had over a week to do these before we picked up the car, and at the point we picked up the car, we really needed the car, so when it was delivered with only one of three things actually fixed, we were in a pinch to take the car as is. Some of the things we left it with them AGAIN to fix and gave them another day, changing our plans. Nope, still not fixed.
Communication was also lax, such as followup calls about when things would be completed. I guess in lieu of them never getting completed that makes a certain disturbed sense.
Also, and quot;detailingand quot; is a overstatement for what was mere vacuuming. The car is pretty dirty below the surface. We're taking it camping and will have to clean it again, so we're just going to deal with it.
Also, the carfax said certain work had been performed just two weeks before we looked at the car that hadn't been performed (some of which was the work we had to request) so that seems dodgy.
Also, I just discovered that they overfilled the brake reservoir, as in, all the way to the top, so there is no air gap at all. Based on that, and the dodgy repair records, I wouldn't recommend these guys for service either.
The experience would have been what I'd expect from one of those fly-by-night corner auto sales places. It isn't what I'd expect from a dealership, and certainly not a luxury brand. Given they are a luxury brand dealer, it all seemed like a marx brothers comedy about a dealership and had we not really wanted the car, would would have walked out of this movie early.

They have been very good. The air conditioning didn't work and they got it going fine. They stand by their product. They saw that it didn't work and they fixed it. It was a fair price.

It was great. They were attentive, didn't pressure us, and acted professionally. We were definitely satisfied with the car and with their services.

They have good service. I would use them again.